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4.0 out of 5

"Requested room away from the main road which was good. " More

By a verified traveller on Sun 05 Sep 2021

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Hotel Description

At ibis Styles Albany you'll be 2.5 km (1.6 mi) from Mount Melville Lookout and 2.7 km (1.7 mi) from Mount Melville Circuit Trail Trailhead. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

TVs with digital channels are featured in all 50 soundproofed rooms, and you can enjoy free WiFi, furnished balconies or patios, and phones. In-room dining is easy with amenities like refrigerators and room service. Additionally, irons/ironing boards, desks, and free toiletries are available. Housekeeping is available once per stay.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a terrace. Additionally, you'll find laundry facilities, a garden, and a picnic area. Continental breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free RV/bus/truck parking.

With a stay at this 3.5-star Orana hotel, you'll be 6.9 km (4.3 mi) from Middleton Beach.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$127* Per night/room 13 Feb. - 14 Feb.

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

ibis Styles Albany ratings based on 743 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Styles Albany

Everyone (299) Couples (357) Family (79)
5 out of 5
Great place.

Posted by on 19 Jan. 2022

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2 out of 5
We booked a pet friendly room. Not only was it on the second floor and all carpet, it was far away from any grassed area. Spending $400 a night plus pet fee of $70 (aware peak season) was a disappointing experience. Noise from street was so loud also as we were closest to main road.

Posted by on 12 Jan. 2022

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2 out of 5
This hotel needs a serious revamp! Was not clean, under the coffee table there was a dead fly and dried up tangerine peels as well as some other unidentified food bits which were there a while by the looks of it. There were hairs in the shower and under the tolit seat was not clean and the shelve where the drinking glasses were was very dusty. I took an additional pillow one night and it smelt like someones bad breath so that wasnt changed and when we got there there was a tray with a plate left right outaide our room for a whole day until it was taken away,think you need to have a serious talk to the cleaners you use!Wifi didnt work,the fridge frooze all my food and drinks even though it was on a low setting ,the phone to reception didnt ring through and i eventually after trying multiple times i had to call the hotel from my own phone ,ridiculous!we stayed in a family room which one of the rooms had no wall sockets. Only good thing was the satfd at reception and at the restaurant who were amazing,friendly and helpful. All in all might be durable for one night passing through but i would certainly not stay here again and would not recommend

Posted by on 6 Jan. 2022

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Comment from Hotel Management

6 Jan. 2022 by ibis Styles Albany Team

Dear Nadia, We are sorry that there were some issues with your stay. Your feedback is important to us and this will be provided to the team for improvements to be made. Regards ibis Styles Albany

2 out of 5
No internet for two days mould in bathroom rooms out dated

Posted by on 4 Jan. 2022

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Comment from Hotel Management

6 Jan. 2022 by ibis Styles Albany Team

Dear Kim, We are sorry that the internet caused you issues. This is one of those regional issues with the internet that happens when the tourism spikes. This causes the internet to slow considerably for all. We hope that in the future that upgrades will improve this for our guests. Regards ibis Styles Albany

3 out of 5
location

Posted by on 6 Oct. 2021

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Comment from Hotel Management

13 Oct. 2021 by Tim Sinclair-Smith

Dear Karl, We are sorry we didn't hit all the marks in relation to your stay to provide the best service. Your feedback is important and will be reviewed by the team to improve our services. Regards Tim Sinclair-Smith General Manager

2 out of 5
Nothing

Posted by on 21 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Tim Sinclair-Smith

Dear Scott, We are sorry to hear you did not enjoy your stay with us. Regards Tim Sinclair-Smith General Manager

5 out of 5
Requested room away from the main road which was good.

Posted by on 5 Sep. 2021

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4 out of 5

Posted by on 9 Aug. 2021

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3 out of 5
The staff were lovely and helpful

Posted by on 4 Jun. 2021

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Comment from Hotel Management

6 Jun. 2021 by Tim Sinclair-Smith

Dear Anonymous, We are so happy to hear the staff looked after you well during your stay. We hope to see you again in the future. Regards Tim Sinclair-Smith General Manager

2 out of 5
No night restaurant meals, breakfast, I’m sure were yesterday’s leftovers, my husband ordered scrambled eggs, which looked and tasted old and leathery and the bacon was burnt to a hard crisp. I had “poached” eggs, barely poached. Truly was expecting much better. Not impressed at all.

Posted by on 2 Jun. 2021

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Comment from Hotel Management

24 Jun. 2021 by Tim Sinclair-Smith

Dear Anonymous, Thank you for taking the time to provide feedback. We are sorry that you did not get the experience you had hoped for. The team are working very hard in these difficult times. We along with others are experiencing a shortage of staff, especially chefs. We are trying our best to provide as much services as possible under these circumstances. We hope that you understand and we all look forward to operations getting back to normal soon. Regards Tim Sinclair-Smith General Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly ibis Styles Albany. Limited free parking is available on a first-come, first-served basis. This 3.5-star Albany hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 4 buildings
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ibis Styles Albany offers 50 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies or patios. Digital television is provided. Bathrooms include showers. This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Ibis Styles Albany has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 9:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 6:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.

Pet Policy

  • Pets: AUD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No lifts
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 10
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 11.00 and AUD 20.00 per person (approximately)
  • Pet fee: AUD 60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • All Seasons Albany Hotel Albany
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You should know

  • This hotel caters to LGBTQ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.