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"Was a fantastic place to stay. Room was great, 2min walk to the beach, facilities on site, free onsite parking and love a place that does room service
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A luxury stay in Busselton awaits you at Pullman Bunker Bay Resort Margaret River. Within a 5-minute stroll you'll find Bunker Bay and Cape Naturaliste Lighthouse within a 30-minute walk. Highlights at this beachfront hotel include a full-service spa, a restaurant, and an outdoor swimming pool.
All 150 soundproofed rooms feature Smart TVs with digital channels, and you can enjoy free WiFi, furnished balconies or patios, and sitting areas. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and round-the-clock room service. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. Additionally, separate bathtubs and showers, coffee/tea makers, and safes are available.
A day of pampering at Vie Spa can include hot stone massages, Swedish massages, and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Other Side of the Moon, is open for breakfast and dinner. The hotel's own poolside bar and lounge bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the 2 outdoor tennis courts, 24-hour gym, and kids' club. Conference space and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 7 AM and 10:30 AM and on weekends between 7 AM and 11 AM. There's also the convenience of free self parking.
Places within a 15-minute drive of this 5-star Naturaliste hotel include Sugarloaf Rock and Dunsborough Visitor Centre.
Pullman Bunker Bay Resort Margaret River ratings based on 518 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Pullman Bunker Bay Resort Margaret River
Everyone (163)Couples (274)Family (76)
2 out of 5
Service was non existent.
Posted by chris, from Dianella on 16 Sep. 2021
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5 out of 5
Was a fantastic place to stay. Room was great, 2min walk to the beach, facilities on site, free onsite parking and love a place that does room service !!!
Posted by Sarah on 14 Sep. 2021
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Comment from Hotel Management
15 Sep. 2021
by Leighton
Thank you so very much for your kind words Sarah. Very pleased to know that you had such a great time at the Resort. We hope to be able to welcome you back on another occasion. Regards, Leighton - General Manager.
5 out of 5
Posted by a verified traveller on 12 Jun. 2021
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5 out of 5
Beautifully appointed villas nestled in the south west coastal forest. First class ammenities, clean, fresh, modern architecture, lovely friendly helpful staff.
An absolute must.
Posted by a verified traveller on 23 May 2021
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Comment from Hotel Management
29 May 2021
by Leighton
Thank you for your comments on your villa and amenities of the resort and the friendliness of our team. I am so pleased that you had a wonderful visit to Bunker Bay. Regards, Leighton - General Manager
5 out of 5
This resort is exceptional. Facilities are great. Staff were very friendly. Easy access into Dunsborough only a short drive away. Thoroughly recommend doing Six Seasons cultural walk with Wardandi Elder Nina. Had a wonderful experience. Thank you.
Posted by a verified traveller on 18 Mar. 2021
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Comment from Hotel Management
28 Mar. 2021
by Leighton
Thank you so very much for your 5 star review. It was great to read that you participated in the Six Seasons Garden Tour with Nina Webb - thank you for the feedback and I will be sure to let Nina know. Warm regards, Leighton - General Manager.
4 out of 5
Great location. The fridge in the room was not working
Posted by Wasiim, from Perth on 4 Dec. 2020
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Comment from Hotel Management
11 Dec. 2020
by Leighton
Thank you Wasiim for the rating and feedback. I will be sure to let the Maintenance team know. We appreciate you choosing to stay with us at Pullman Bunker Bay Resort. Regards, Leighton - General Manager
2 out of 5
Queues to check in were ridiculous and very understaffed at reception. Room was not ready til 4pm, an hour after supposed check in. For a 5 star resort that has a late check in of 3pm already, not having access to our room and facilities til after then was highly disappointing and a rude reflection given the price we paid for our stay. Other incidences happened which I won’t detail in length other than to say, some highly unprofessional staff and lack of customer service skills and etiquette. I have emailed to provide this feedback but still no response hence leaving this public review.
Cannot fault the quality of the property and amenities but wouldn’t return as there are many other quality options in the region that surpass the service or lack thereof we received
Posted by Amanda, from Perth on 5 Nov. 2020
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Comment from Hotel Management
21 Nov. 2020
by Leighton
Hi Amanda and I am indeed apologetic for the service shortcomings experienced when staying with us. I can confirm that we had indeed received your email on the 3rd November with a response from our Director of Rooms on the 6th due to his absence from the resort. In order to be able to restore your trust within us from these shortcomings, I would indeed like to provide you with a complimentary overnight stay so that we are able to provide the services expected. Please do reach out to me directly so that I may be able to personally assist in the booking process. Warm regards, Leighton - General Manager.
4 out of 5
its in a great peaceful locations, the food offering its not that pleasing and limited
Posted by ram, from usa on 4 Nov. 2020
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Comment from Hotel Management
21 Nov. 2020
by Leighton
Thank you Ram for your rating and review with comments on how we may further improve. We will indeed include your feedback when next reviewing our seasonal menus so that we are providing the variety that our guests are expecting. Thank you for sharing your sentiment. Warm regards, Leighton - General Manager.
2 out of 5
Room was not going to available at check in and it was going to be a long wait. I was given a different room instead.
Had a lake room, walked down, the card key to didn't work, so walked back up to reception to get it fixed.
Entered the room, and the welcome message on the tv - Mr instead of Ms...
Booked for dinner, instead of seating us in the restaurant, the waiter tried to seat us down in the bar, I rectified this quite quickly.
The food was great, room was great but not worth $500 a night though. You need sublime service, and the rooms need to extremely luxurious for it to warrant the $500 a night plus.
Posted by Sarah, from Perth on 4 Oct. 2020
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Comment from Hotel Management
17 Oct. 2020
by Leighton
Hi Sarah and I do appreciate you sharing your sentiment so that I could be made aware. I am indeed apologetic over the delay to access your villa and without understand what caused this I can only apologise but trust that I will look into. I further apologise for the electronic key card failing. Sometimes they may be affected from being in a close proximity to a mobile phone but I will see if the team is seeing any increase in failure rate so we can resolve. The salutation is made from the initial booking as our onsite reservation team receive it from the 3rd party, in this case Wotif.com and we do not pre-emptively change. Other Side of the Moon Restaurant does not have a dedicated bar area and is one entire venue so unsure of the sentiment over the bar area. I do certainly agree with you on the need to meet guest expectations; please trust that we will continue to learn and strive to perform at our best. Regards, Leighton - General Manager.
5 out of 5
Well run and maintained resort especially during these trying times. They are well organised to handle the large number of guests.
Staff helpful and friendly. Resort very clean.
Magnificent location.
Posted by Graham, from Perth Western Australia on 28 Sep. 2020
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Comment from Hotel Management
17 Oct. 2020
by Leighton
Thank you so much Graham for the kind words. The team have indeed done an amazing job considering that we have been operating up to 90% every month since May. Thank you again for taking the time to submit this review. Regards, Leighton - General Manager.
About the Pullman Bunker Bay Resort Margaret River
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
Pullman Bunker Bay Resort Margaret River offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Pullman Bunker Bay Resort Margaret River. Self parking is free. Smoking is allowed in designated areas at this 5-star Busselton hotel.
1 floor
150 guestrooms or units
Dining venue
Bar by the pool
Bar or lounge
Deli
Kid's club (surcharge)
Supervised kid's activities (surcharge)
Poolside lounge chairs
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Bellhop
Smoking in designated areas
Water dispenser
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Pullman Bunker Bay Resort Margaret River offers 150 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Private balcony or patio (furnished)
Sitting area
Deep soaking tub
Minibar
In-room dining (24 hours)
Smart television
Digital channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Kitchenware
Egyptian cotton linens
Hypo-allergenic bedding
Pillow options
Separate shower and tub
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Air conditioning
Unique furnishings
Unique decor
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Other Side of the Moon - Overlooking the ocean, this restaurant serves breakfast and dinner. Reservations are required.
Bar / Bistro - Overlooking the ocean, this bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 6
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Spa tub in spa
Massages
Minimum age to access spa is 16
Hot stone massage
Swedish massage
Prenatal massage
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 50.0 per day.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No lifts
Debit cards
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AUD 34 per person (approximately)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 50.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Pullman Bunker Bay Resort Margaret River
Pullman Resort Margaret River
Pullman Bunker Bay Margaret River
Pullman Margaret River
Quay West Hotel Bunker Bay
Pullman Bunker Margaret River
Pullman Bunker Bay Resort Margaret River Hotel
Pullman Bunker Bay Resort Margaret River Naturaliste
Pullman Bunker Bay Resort Margaret River Hotel Naturaliste
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
UNESCO Sustainable Tourism Pledge
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently asked questions
Pullman Bunker Bay Resort Margaret River offers free cancellation on select room rates. Check out the cancellation policy for more info.
Pullman Bunker Bay Resort Margaret River uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. There is a shield between guests and staff in the main contact areas and contactless room service is available.
Yep, Pullman Bunker Bay Resort Margaret River has a free self car park and free RV/bus/truck parking.
Yep, Pullman Bunker Bay Resort Margaret River is on Meelup Beach, which hotel guests give top marks.
Yep, Vie Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.
Yep, and guests recommend it! Pullman Bunker Bay Resort Margaret River has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.
A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pullman Bunker Bay Resort Margaret River.
No, but there are deep soaking bathtubs in the guestrooms.
Yeah, our visitors can't get enough of the buffet brekkie here! Served on weekdays between 7 AM and 10:30 AM and on weekends between 7 AM and 11 AM, this is the perfect spot to fuel up for a big day full of adventure.
No, Pullman Bunker Bay Resort Margaret River does not offer an airport shuttle service.
Yep, they've got a poolside bar and an onsite restaurant that serves breakfast and dinner.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
