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4.1 out of 5

"Everything we needed for self catering was available. Spa room was lovely. " More

By a verified traveller on Mon 11 Mar 2024

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Hotel Description

A luxury stay in Busselton awaits you at Bay Village Resort Dunsborough. Within steps you'll find Zin Zan Individual Art and Dunsborough Visitor Centre. Highlights at this aparthotel include 2 restaurants, free self parking, and a bar/lounge.

Each apartment is individually decorated and features free WiFi, a Smart TV, and a coffee/tea maker. A safe, a hair dryer, and an iron/ironing board are also available. Housekeeping is not available.

The restaurant, Bamboo Spice, serves Asian cuisine and is open for dinner. Additionally, you'll find free WiFi in public areas and laundry facilities.

In proximity to this 4.5-star Dunsborough aparthotel you'll find Bunker Bay.

Villa Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$226* Per night/room 29 Apr. - 30 Apr.

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Villa

Bed Count 1 King Bed Maximum Occupancy 7 Max

Apartment Spa Room 4.5*

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment Spa Room with Kitchen 4.5*

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Chalet - 2 Bedroom, 1 Bathroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Bay Village Resort Dunsborough ratings based on 136 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bay Village Resort Dunsborough

Everyone (54) Couples (58) Family (19)
4 out of 5
Everything we needed for self catering was available. Spa room was lovely.

Posted by on 11 Mar. 2024

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5 out of 5
Just a beautiful place to stay very easy to get around Dunsborough

Posted by on 6 Mar. 2024

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5 out of 5
Our surprise was we had booked a 1 bedroom unit. After getting our keys and findind unit. Looked like we had an upgrade. A stunning 3 floor unit waited for us. All amenities were still available absolutely beautiful. We were informed that the pool was out of commission but travelling to the beach wasnt hard. Clean quiet loved it. Going back again.

Posted by on 11 Feb. 2024

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5 out of 5
We loved the availability of a washer and dryer! And the location; being able to walk everywhere was fantastic!

Posted by on 1 Feb. 2024

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4 out of 5
Very convenient and close to the beach, shops and bars that make dunsbough so good

Posted by on 6 Dec. 2023

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4 out of 5
Was a nice, clean, comfortable stay with great facilities within and close by

Posted by on 26 Oct. 2023

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5 out of 5
Loved the apartment. Above what we were expecting. Air con not working in main bedroom was the only letdown. Indoor swimming pool spa & sauna was fantastic. Thai restaurant in premises was great. We could walk into town easily. Would definitely book here again.

Posted by on 29 Sep. 2023

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4 out of 5
Was a risk at first but once arrived me and my partner said if only we knew this existed Already planning our next visit here

Posted by on 23 Jul. 2023

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2 out of 5
Layout of the room was poor, and the expectations of what was included in the room - it was not as advertised. No staff were sighted in our 3 days there, until they came in to start cleaning before we had checked out.

Posted by on 4 Jul. 2023

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Comment from Hotel Management

5 Jul. 2023 by Management

Dear Brett, it is most unfortunate that you did not find opportunity to interact with the team of 8 employees during your stay. We do hope you enjoyed the daily complimentary towel changes and top up of consumables. You booked a small affordable apartment room ideal for short/overnight stays, very well patronised by couples and corporates and your assigned your room had more inclusions than advertised including seating and cooking facilities. However, there are 10+ other room types available in the Resort that may have better suited your preferences. Check out time is prior to 10am. When guests do not return room keys by 10.30am, housekeeping will first attempt to phone the guest and then attend in person prior to 11am if unable to make contact, however staff will never commence cleaning prior to a guest vacating accommodation.

1 out of 5
Rooms extremely dated, everything was dusty, all the blinds broken and held together with sticky tape. Walls and bins where filthy and marked. Dishes, glass wear in cupboard where filthy with old crushed on food. Shower head wouldn’t stay up while showering. Very overpriced for what you actually get. Can hear neighbouring rooms and toilet through the walls. Property about ten years overdue refurb for prices charged. Then they expect you to wash your own dishes and put your own bins out? Complete joke!

Posted by on 2 Jun. 2023

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Comment from Hotel Management

7 Jun. 2023 by Management

This review has been marked as competitor/fictitious review. The room was immediately inspected. None of what was reported was identified. Furthermore, the reviews from other resort guests in the days preceding your stay were all 5/5. Every guest review is taken seriously. Resort staff care deeply that guests feel welcomed and supported throughout their stay and all efforts are made to continuously improve service.

About the Bay Village Resort & Spa

Location 26 Dunn Bay Road, Dunsborough, WA 6281

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Bay Village Resort Dunsborough. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Busselton aparthotel.

  • 68 guestrooms or units
  • 2 dining venues
  • Business facilities
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bay Village Resort Dunsborough offers 68 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Bathrooms include showers and hair dryers. This Busselton aparthotel provides complimentary wireless Internet access.

  • Smart television
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The Pourhouse Restaurant - Onsite restaurant.

Bamboo Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 1:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 1:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property does not accept bookings for individuals attending the annual School Leavers' celebrations.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Village Dunsborough
  • Bay Village Resort
  • Bay Village Resort Dunsborough
  • Bay Village Resort And Spa Dunsborough
  • Bay Village Resort & Spa Dunsborough Hotel Dunsborough
  • Bay Village Resort Spa
  • Bay Village Dunsborough
  • Bay Village Resort Dunsborough Aparthotel
  • Bay Village Resort Dunsborough Dunsborough
  • Bay Village Resort Dunsborough Aparthotel Dunsborough

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.