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4.1 out of 5

"It was old. Appliances didn’t work. It was right ontop or right next too other accomodations. The stairs were dangerous. The place was small. It had n ... " More

By a verified traveller on Mon 03 May 2021

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Hotel Description

A luxury stay in Busselton awaits you at Bay Village Resort & Spa. Within steps you'll find Dunsborough Visitor Centre and Dunsborough Beach within a short 5-minute stroll. Highlights at this aparthotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

Each apartment features free WiFi, a TV, and a coffee/tea maker. A refrigerator, a safe, and a hair dryer are also available.

A relaxing day at SPOILT ROTTEN BEAUTY SPA can include deep-tissue massages, facials, and body treatments along with aromatherapy and mani/pedis. The restaurant, Bamboo Spice, serves Asian cuisine and is open for dinner. At the aparthotel's own lounge bar, you can stop for a drink. Other amenities include a sauna and laundry facilities. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Dunsborough aparthotel include Geographe Bay and within 30 minutes you'll find Country Life Farm.

Apartment Spa Room with Kitchen 4.5* (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment Spa Room 4.5*

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment Spa Room with Kitchen 4.5*

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartments 4.5* - 2 Bedroom, 2 Bathroom (Unserviced)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Cottage 3.5* - 2 Bedroom, 1 Bathroom (1 Queen,1 Double and 1 Bunk Bed)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Chalet 3.5*- 2 Bedroom, 1 Bathroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Bay Village Resort & Spa ratings based on 107 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bay Village Resort & Spa

Everyone (47) Couples (43) Family (16)
4 out of 5
Good location

Posted by on 27 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Team Bay Village Resort Dunsborough

Thank you for your feedback. The Resort is indeed situated in a brilliant location, directly opposite town, with Seymour Park and the ocean directly in front. We look forward to welcoming you again soon. Warm regards, Management

3 out of 5
It was old. Appliances didn’t work. It was right ontop or right next too other accomodations. The stairs were dangerous. The place was small. It had no cool hook about it like a bath or fireplace.

Posted by on 3 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Team Bay Village Resort Dunsborough

Were not convinced this feedback is reasonable, however, we do understand that you would have preferred more modern styling and as such, we would recommend booking the 4.5 star Villas for views, spa baths and all the mod cons. We have an Executive Villa with stunning, expansive views, wrap around balconies, huge spa bath and gorgeous fireplace.These Villas are flooded with natural light..The Resort has a broad range of accommodation options to suit every taste and budget and we welcome your direct contact prior to booking, in order that our team can best support your selection.Sincerely, Management.

3 out of 5
Was very nice though items in the room were very dirty.

Posted by on 18 Mar. 2021

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Comment from Hotel Management

19 Mar. 2021 by Management

Guests feedback is always valued, negative or positive. We are indeed sorry that your expectations were not met and certainly there are areas that we can improve on and we will most certainly take on board your comments. Despite the inconveniences you experienced, we sincerely hope you enjoyed your stay in the region. Sincerely, Management.

4 out of 5
Great accomodation spa great also pool and sauna close to town centre for shops coffee at one of the shops and also a short walk to the beach

Posted by on 13 Feb. 2021

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Comment from Hotel Management

14 Feb. 2021 by Bayvil.com

Many thanks, great to hear your feedback and most importantly, you enjoyed your stay. Kind regards Management

4 out of 5
Quaint decor. Everything in good condition. But no luggage stands to put suitcases on. And also no tissue box... seems petty, but literally every accommodation has them- even basic.

Posted by , from Perth on 6 Dec. 2020

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2 out of 5
I stayed overnight on a work trip. The lady at the front reception was lovely. However, my room was quiet dirty. Walking from shower to the bed I picked up lots of dirt and grime from floor and had to brush off feet before going to bed. Also I went to use a wine glass and both glasses had red wine smudges on them so I had to wash thoroughly before use.

Posted by , from Perth on 1 Jun. 2020

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Comment from Hotel Management

1 Jun. 2020 by Jess

Dear Steve, my sincere apologies. I was the lady you met at the desk. Our quality managers and cleaners are aware and shall address these points immediately. Sincerely, Jessica

4 out of 5

Posted by on 26 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Alison

Thanks for taking the time to review

4 out of 5
Outdoor spa could have been a bit warmer . Room was clean and the managers were very nice and friendly

Posted by on 1 Sep. 2019

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Comment from Hotel Management

8 Oct. 2019 by Vivienne

Hi, Thank you so much for taking the time to leave a review. We apologize for the temperature of the outdoor spa, we had a problem with the heater which has now been fixed. We do hope you come back soon. Regards Vivienne

5 out of 5
Quiet, private atmosphere. Lovely gardens and well equipped unit.

Posted by on 30 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Vivienne

Hello Anonymous, Thank you for your great review, we are delighted you enjoyed your stay with us. Regards Vivienne

3 out of 5
Loved the location. Hated the room layout. Appartment advertised for 7 adults but had tiny dining table with 3 chairs and one 2.5 seater sofa.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Vivienne

Hello Anonymous, We are so pleased you loved the location of the resort, it certainly is in a fabulous position. I am sorry you hated the apartment , I believe a villa would have been more suitable for 7 people. regards Vivienne

About the Bay Village Resort & Spa

Location 26 Dunn Bay Road, Dunsborough, WA 6281

Property Features

Bay Village Resort & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Bay Village Resort & Spa. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Busselton aparthotel.

  • 68 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Business facilities
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bay Village Resort & Spa offers 68 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • Television
  • Refrigerator
  • Coffee maker
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

The Pourhouse Restaurant - Onsite restaurant.

Bamboo Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 1:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 1:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property does not accept bookings for individuals attending the annual School Leavers' celebrations.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Bay Village Dunsborough
  • Bay Village Resort
  • Bay Village Resort Dunsborough
  • Bay Village Resort And Spa Dunsborough
  • Bay Village Resort & Spa Dunsborough Hotel Dunsborough
  • Bay Village Resort Spa
  • Bay Village & Spa Dunsborough
  • Bay Village Resort & Spa Aparthotel
  • Bay Village Resort & Spa Dunsborough
  • Bay Village Resort & Spa Aparthotel Dunsborough

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.