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4.1 out of 5

"Excellent little holiday village. Would definitely stay there again. " More

By a verified traveller on Mon 13 Jun 2022

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Hotel Description

A luxury stay in Busselton awaits you at Bay Village Resort & Spa. Within steps you'll find Dunsborough Visitor Centre and Geographe Bay within a 10-minute stroll. Highlights at this aparthotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

Each apartment features free WiFi, a TV, and a coffee/tea maker. A refrigerator, a safe, and a hair dryer are also available.

A relaxing day at SPOILT ROTTEN BEAUTY SPA can include deep-tissue massages, facials, and body treatments along with aromatherapy and mani/pedis. The restaurant, Bamboo Spice, serves Asian cuisine and is open for dinner. At the aparthotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a sauna, and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4.5-star Dunsborough aparthotel, you'll be 2.1 km (1.3 mi) from Country Life Farm and 3 km (1.8 mi) from Dunsborough Beach.

Apartment Spa Room 4.5*

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$285* Per night/room 11 Sep. - 12 Sep.

Apartment Spa Room with Kitchen 4.5* (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment Spa Room with Kitchen 4.5*

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartments 4.5* - 2 Bedroom, 2 Bathroom (Unserviced)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Chalet - 2 Bedroom, 1 Bathroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Cottage 3.5* - 2 Bedroom, 1 Bathroom (1 Queen,1 Double and 1 Bunk Bed)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Bay Village Resort & Spa ratings based on 115 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bay Village Resort & Spa

Everyone (51) Couples (45) Family (17)
5 out of 5
Excellent little holiday village. Would definitely stay there again.

Posted by on 13 Jun. 2022

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3 out of 5
Room was small

Posted by on 2 Jun. 2022

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3 out of 5
This property is showing its age. Unfortunately I’m my “spa apartment” the shower head had been duct taped on to hold it in place and the bath/shower converter didn’t work. After a 3 hour drive, I was looking forward to getting in a warm bath but I couldn’t as the converter wouldn’t switch between running water for the shower to the bath. Very annoyed! Guests are currently also being asked to bundle up all their used linen and strip the beds at the end of their stay then leave outside. For someone with a bad back, I couldn’t do the beds and nor should anyone have to for hotel-like accommodation.

Posted by on 12 Apr. 2022

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Comment from Hotel Management

13 Apr. 2022 by Management

Dear Jane, Thank you for your feedback, our team is immediately investigating the shower diverter and that will be rectified. If would have been really helpful if you reported these items to our team during your stay, so that we could have acted in support of you. Yes we are indeed following best practice health advice in regard to linen handling and apologise for any inconvenience this may have caused you. With hundreds of guests staying each weekend and many of those being repeat and corporate clients, it is unfortunate to receive any negative feedback , as the majority of feedback is overwhelmingly positive, however please know that we do appreciate your communication. Kind regards.

5 out of 5
the 2 bed cottage was nice and had all cooking facilities with an outdoor BBQ also. Clean and tidy.

Posted by on 3 Jan. 2022

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5 out of 5

Posted by on 8 Dec. 2021

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5 out of 5
Location was fantastic, room was tidy. The only down side from the room we were in was by 5.30am the room was bright with sun coming through the blinds. Nevertheless would stay again and recommend to others.

Posted by on 22 Nov. 2021

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5 out of 5

Posted by on 20 Sep. 2021

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5 out of 5

Posted by on 22 Aug. 2021

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4 out of 5
Good location

Posted by on 27 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Team Bay Village Resort Dunsborough

Thank you for your feedback. The Resort is indeed situated in a brilliant location, directly opposite town, with Seymour Park and the ocean directly in front. We look forward to welcoming you again soon. Warm regards, Management

3 out of 5
It was old. Appliances didn’t work. It was right ontop or right next too other accomodations. The stairs were dangerous. The place was small. It had no cool hook about it like a bath or fireplace.

Posted by on 3 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Team Bay Village Resort Dunsborough

Were not convinced this feedback is reasonable, however, we do understand that you would have preferred more modern styling and as such, we would recommend booking the 4.5 star Villas for views, spa baths and all the mod cons. We have an Executive Villa with stunning, expansive views, wrap around balconies, huge spa bath and gorgeous fireplace.These Villas are flooded with natural light..The Resort has a broad range of accommodation options to suit every taste and budget and we welcome your direct contact prior to booking, in order that our team can best support your selection.Sincerely, Management.

About the Bay Village Resort & Spa

Location 26 Dunn Bay Road, Dunsborough, WA 6281

Property Features

Bay Village Resort & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Bay Village Resort & Spa. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Busselton aparthotel.

  • 68 guestrooms or units
  • 2 dining venues
  • Business facilities
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bay Village Resort & Spa offers 68 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • Television
  • Refrigerator
  • Coffee maker
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

The Pourhouse Restaurant - Onsite restaurant.

Bamboo Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 1:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 1:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property does not accept bookings for individuals attending the annual School Leavers' celebrations.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Bay Village Dunsborough
  • Bay Village Resort
  • Bay Village Resort Dunsborough
  • Bay Village Resort And Spa Dunsborough
  • Bay Village Resort & Spa Dunsborough Hotel Dunsborough
  • Bay Village Resort Spa
  • Bay Village & Spa Dunsborough
  • Bay Village Resort & Spa Aparthotel
  • Bay Village Resort & Spa Dunsborough
  • Bay Village Resort & Spa Aparthotel Dunsborough

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.