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4.1 out of 5

"An excellent place. " More

By a verified traveller on Sun 10 Mar 2024

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Hotel Description

SureStay Hotel by Best Western The Clarence on Melville places you in the center of Albany, within just a 15-minute stroll of Mount Melville Lookout and Mount Melville Circuit Trail Trailhead. Highlights at this hotel include in-room free WiFi and LED TVs.

This hotel has free WiFi in public areas, a garden, and express check-in. Added amenities include laundry facilities, express check-out, and free newspapers in the lobby. To-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3-star Mount Melville hotel include Town Hall and Vancouver Arts Centre.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$127* Per night/room 28 Apr. - 29 Apr.

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Hotel by Best Western The Clarence on Melville ratings based on 174 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Hotel by Best Western The Clarence on Melville

Everyone (91) Couples (52) Business (1) Family (25)
5 out of 5
An excellent place.

Posted by on 10 Mar. 2024

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3 out of 5
The room was neat and tidy. However the air conditioner was noisy and a bit too cold. The pillows are hard. The sheets in my opinion had too much starch in because every turned over in bed all you heard were the sheets.

Posted by on 11 Feb. 2024

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5 out of 5
Comfortable stay, my room was clean and tidy. The only thing I can complain about is the cleaning ladies were extremely loud talking and laughing outside my room and in the laundry which was right next door to my room. Other than that, it was great. 😊

Posted by on 2 Feb. 2024

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3 out of 5
The room was clean and OK. The hotel is old and in need of an update. The staff were welcoming and friendly. A short drive to the downtown area.

Posted by on 9 Jan. 2024

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4 out of 5
clean. neat and tidy but there were some downlights not working in the sitting room area.

Posted by on 7 Jan. 2024

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5 out of 5
Great stay….staff always friendly

Posted by on 23 Dec. 2023

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5 out of 5
Our Rooms were to a great standard. Exterior and surroundings could use a flash up . All in all great stay

Posted by on 20 Nov. 2023

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5 out of 5
we stay here almost every week when we drive into Albany

Posted by on 22 Oct. 2023

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5 out of 5
I liked the big rocks around the area that was at the back where we were staying pretty awesome an on the balcony the town looked awesome at night time thank you for having us

Posted by on 14 Oct. 2023

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5 out of 5
This is the second time iv stayed here, The only thing that was a little inconvenient was I booked 2 rooms got them next door to each other 1 had a smart TV the other didn’t I’d recommend smart TV’s in all rooms but apart from that stay was good.

Posted by on 8 Oct. 2023

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About the SureStay Hotel by Best Western The Clarence on Melville

Location 191 Albany Highway, Mount Melville, WA 6330

Property Features

SureStay Hotel by Best Western The Clarence on Melville offers its guests tour/ticket assistance, multilingual staff, and a garden. Public spaces have free WiFi. SureStay Hotel by Best Western The Clarence on Melville also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Self parking is free.

  • 1 floor
  • 59 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western The Clarence on Melville offers 59 air-conditioned accommodations with minibars and hair dryers. LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

  • Minibar
  • LED television
  • Digital channels
  • Electric kettle
  • Shower
  • Housekeeping (weekdays only)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 7:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 13.50 for adults and AUD 13.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Clarence Melville Motel Albany
  • Best Western Clarence Melville Motel
  • Best Western Clarence Melville Albany
  • Best Western Clarence Melville
  • Best Western Clarence Motel
  • Best Western Clarence
  • BW The Clarence on Melville
  • Best Western The Clarence on Melville
  • SureStay Hotel by Best Western The Clarence on Melville
  • SureStay Hotel by Best Western The Clarence on Melville Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.