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4.2 out of 5

"Had a great 3 nights. View from room was beautiful. " More

By a verified traveller on Mon 20 Feb 2023

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Hotel Description

Hilton Garden Inn Albany puts you in the heart of Albany, steps from Albany Entertainment Centre and within a 10-minute stroll of Albany Visitor Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and a grocery store. Additionally, you'll find laundry facilities, wedding services, and luggage storage. Buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Sights within a 10-minute walk of this 4-star Albany hotel include Western Australian Museum and Albany Convict Gaol Museum.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$194* Per night/room 19 Apr. - 20 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Albany ratings based on 42 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Albany

Everyone (14) Couples (20) Family (6)
5 out of 5
Had a great 3 nights. View from room was beautiful.

Posted by on 20 Feb. 2023

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Comment from Hotel Management

2 Mar. 2023 by Hazel

Dear Sandra,Thankyou for your lovely review, I am so glad you enjoyed your time with us and our magnificent views! We look forward to welcoming you back in the future.

2 out of 5

Posted by on 29 Jan. 2023

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Comment from Hotel Management

13 Mar. 2023 by Hazel

Dear Brenton,Thank you for your review. I am sorry you did not enjoy your stay with us, it is unfortunate that you have not provided any feedback as to what made your stay disappointing. We wish you the best of luck

4 out of 5
Good location with good parking.

Posted by on 18 Jan. 2023

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Comment from Hotel Management

2 Mar. 2023 by Hazel

Dear James,Thank you for your review, I am so glad you enjoyed your time with us. We look forward to welcoming you back in the future.

4 out of 5
Great location , average food

Posted by on 16 Jan. 2023

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Comment from Hotel Management

2 Mar. 2023 by Hazel

Dear Neil and Jenny,Thank you for your feedback. I am glad you enjoyed your time with us. I apologise for not meeting your expectations regarding our meals, I have passed this onto the team for further development.

4 out of 5
The outlook

Posted by on 3 Jan. 2023

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5 out of 5
Reception staff, women behind the desk Accommodation was outstanding

Posted by on 30 Nov. 2022

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4 out of 5

Posted by on 20 Nov. 2022

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4 out of 5

Posted by on 21 Oct. 2022

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5 out of 5

Posted by on 30 Sep. 2022

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4 out of 5
New and clean. Overpriced dinner and small servings, no undercover secure parking. It would be nice to be given the option to select a room without disability provisions (we didn’t need them).

Posted by on 27 Sep. 2022

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Comment from Hotel Management

28 Sep. 2022 by Hazel

Hi Silvana,Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel and your comments will help us improve in this area.Warm regards,Hazel

About the Hilton Garden Inn Albany

Location 3 Toll Place, Albany, WA 6330

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hilton Garden Inn Albany also features laundry facilities, a convenience store, and an elevator. Free self parking is available. This 4-star Albany hotel is smoke free.

  • 108 guestrooms or units
  • Built in 2021
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Albany offers 108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Hilton Garden Inn Albany has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Mobile payments
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 per person
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Albany Hotel
  • Hilton Garden Inn Albany Albany
  • Hilton Garden Inn Albany Hotel Albany

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.