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4.3 out of 5

"Excellent facilities very convienient and very professional staff we will be back " More

By a verified traveller on Tue 15 Aug 2023

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Hotel Description

Hilton Garden Inn Albany puts you in the heart of Albany, steps from Albany Entertainment Centre and within a 10-minute stroll of Albany Visitor Centre. Highlights at this hotel include a restaurant, free self parking, and a 24-hour gym.

At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Sights within a 10-minute walk of this 4-star Albany hotel include Western Australian Museum and Albany Convict Gaol Museum.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$194* Per night/room 8 Oct. - 9 Oct.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Albany ratings based on 55 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Albany

Everyone (17) Couples (27) Family (7)
5 out of 5
Excellent facilities very convienient and very professional staff we will be back

Posted by on 15 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by Madeleine

Hi Sandra, Thank you for taking the time to share such a positive review of your stay with us! We are so pleased you will be returning and we look forward to welcoming you back. Warm Regards, Madeleine

5 out of 5
Staff were very friendly and helpful. Provided the local quirkyness to make it fun. Rooms were clean and tidy. Meals in restaurant were delicious. Good range on menu and food delivered without huge wait. Will be going back.

Posted by on 21 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by Madeleine

Hi Jill and Alex, Thank you so much for taking the time to leave such a lovely review! We are so pleased you enjoyed your time with us, we look forward to welcoming you again in the future.Warm Regards, Madeleine

5 out of 5
Very clean and comfortable hotel with very helpful staff and easy parking

Posted by on 6 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by Madeleine

Hi Ryan, We are pleased to hear you enjoyed your stay with us and experienced the excellent service we strive to provide to every guest, every stay. Warm Regards

3 out of 5
A hotel very much in the mould of an airport hotel or Ibis.Not fancy just the basics for an overnight stay. Obviously very new and you would expect the staff to more switched on and friendly with time.

Posted by on 28 Jun. 2023

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Comment from Hotel Management

12 Jul. 2023 by Madeleine

Hi Max, Thank you for taking the time to share your experience of your stay with us. We strive to provide exceptional service to every guest and apologise that we did not meet expectations during your stay. This feedback has been passed on to our operations team. We hope you will return to stay with us in the future so we can create a better experience for you. Warm Regards

5 out of 5
Very modern, close to facilities, very helpful staff.

Posted by on 8 Jun. 2023

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Comment from Hotel Management

12 Jul. 2023 by Madeleine

Thank you for your review Greg, we are so pleased to hear that you enjoyed our central location and Team Members. We look forward to welcoming you again in the future. Warm Regards

4 out of 5
Pleasant stay. Hotel staff excellent in all areas. Rooms rather small and basic but spotless.

Posted by on 2 May 2023

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Comment from Hotel Management

13 Jul. 2023 by Madeleine

Hi James, Thank you for taking the time to share your experience with us. We are pleased that you enjoyed your stay! Warm Regards, Madeleine

4 out of 5
Small rooms, but clean and functional. Nice view over the harbour. Lose a star for having the worst pillows on the planet.

Posted by on 28 Apr. 2023

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Comment from Hotel Management

13 Jul. 2023 by Madeleine

Hi Jordana, Thank you so much for taking the time to share your experience with us. We are happy to see that you enjoyed the glorious view we have to offer.We do have alternative pillows available upon request at the front desk, because we know how important a good night sleep is! Warm Regards, Madeleine

5 out of 5
Great service very clean rooms

Posted by on 22 Apr. 2023

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Comment from Hotel Management

13 Jul. 2023 by Madeleine

Hi Hilary, We are so pleased to see you enjoyed the service and quality experience that we aim to provide to every guest, every stay. Warm Regards,Madeleine

4 out of 5

Posted by on 22 Apr. 2023

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Comment from Hotel Management

13 Jul. 2023 by Madeleine

Hi Patrick, Thank you for taking the time to share this review. We look forward to welcoming you in the future. Warm Regards, Madeleine

5 out of 5
Property is very clean, new, rooms are quiet, bed and linen first class, staff very polite and helpful. It's in a great location, very short walk to town, and close to all amenities.

Posted by on 21 Apr. 2023

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Comment from Hotel Management

13 Jul. 2023 by Madeleine

Thank you for taking the time to leave us with such a lovely review, Greg. We are so pleased to see that your experience was a great one and we look forward to welcoming you back in the future!Warm Regards, Madeleine

About the Hilton Garden Inn Albany

Location 3 Toll Place, Albany, WA 6330

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Albany. Free self parking is available. This 4-star Albany hotel is smoke free.

  • 108 guestrooms or units
  • Built in 2021
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Library
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Albany offers 108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Hilton Garden Inn Albany has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Mobile payments
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 per person
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Albany Hotel
  • Hilton Garden Inn Albany Albany
  • Hilton Garden Inn Albany Hotel Albany

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.