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4.4 out of 5

"lack in room service - food and beverage. disappointed we were not provided the harbour facing room requested. Put off by the front desk attitude. Ove ... " More

By a verified traveller on Sat 11 Jun 2022

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Hotel Description

Hilton Garden Inn Albany puts you in the heart of Albany, steps from Albany Entertainment Centre and within a 10-minute stroll of Albany Visitor Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a grocery store. Additionally, you'll find laundry facilities, wedding services, and luggage storage. Buffet breakfast is available daily between 7:00 AM and 10:00 AM.

With a stay at this 3.5-star Albany hotel, you'll be 4.2 km (2.6 mi) from Middleton Beach.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$203* Per night/room 24 Jul. - 25 Jul.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Albany ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Albany

Everyone (4) Couples (13) Family (4)
3 out of 5
lack in room service - food and beverage. disappointed we were not provided the harbour facing room requested. Put off by the front desk attitude. Over all value for money not compatible to metro area and will influence returning.

Posted by on 11 Jun. 2022

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5 out of 5
all good enjoyed our stay will return

Posted by on 15 Apr. 2022

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5 out of 5
great stay

Posted by on 25 Mar. 2022

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4 out of 5
Clean smart hotel centrally located. Easy walk to Albany CBD with fabulous views. Thoroughly recommend for a great stay in beautiful Albany.

Posted by on 23 Mar. 2022

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5 out of 5
Close to main streets

Posted by on 19 Mar. 2022

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4 out of 5
Good local on the water. Walking distance to town centre. Friendly, proffessional staff. Nice Bar and Loung area.

Posted by on 17 Mar. 2022

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2 out of 5
We would had liked the fresh country air rather than air conditioning that we couldn’t turn off. No windows to open. It was stuffy and small for the price. Entry was a side door from the car park. Lacks style and design. We wouldn’t stay there again

Posted by on 14 Feb. 2022

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Comment from Hotel Management

4 Mar. 2022 by Jen

Hi Julie We appreciate all feedback so that we continue to understand our guests needs and have constant improvement. All accommodation has different styles and offerings that make every place unique and suitable to different tastes and requirements. Warm Regards Jen

5 out of 5
Stafffriendly and helpful

Posted by on 13 Feb. 2022

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Comment from Hotel Management

4 Mar. 2022 by Jen

Hi Sandy Thankyou for your kind words! We are very proud of our team! We hope to welcome you back again soon. Warm Regards Jen

4 out of 5
Maybe a pool area would be enticing

Posted by on 31 Jan. 2022

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Comment from Hotel Management

4 Mar. 2022 by Jen

Hi Bryn Thankyou for a great rating! A pool would be enticing! Luckily we are so close to amazing beaches! We look forward to welcoming you back in the future! Warm Regards Jen

4 out of 5
Good location

Posted by on 30 Jan. 2022

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Comment from Hotel Management

4 Mar. 2022 by Jen

Hi Lisa Thankyou for the 4/5 rating! We are pleased that you enjoyed your stay with us! We hope to welcome you back soon! Warm Regards Jen

About the Hilton Garden Inn Albany

Location 3 Toll Place, Albany, WA 6330

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Hilton Garden Inn Albany also features laundry facilities, a convenience store, and an elevator. Free self parking is available. This 3.5-star Albany hotel is smoke free.

  • 108 guestrooms or units
  • Built in 2021
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Albany offers 108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Hilton Garden Inn Albany has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Albany Hotel
  • Hilton Garden Inn Albany Albany
  • Hilton Garden Inn Albany Hotel Albany

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.