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4.5 out of 5

"Nice staff members and service, great location. Breakfast doesn’t have too many choices but the food is fresh. Cleanliness needs to be improved: ther ... " More

By a verified traveller on Fri 06 Nov 2020

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Hotel Description

A luxury stay in the heart of Albany awaits you at Quality Apartments Banksia Gardens WA. You'll be within a 20-minute walk of Mount Melville Circuit Trail Trailhead and 2 km (1.3 mi) from Mount Melville Lookout. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

All 50 rooms feature living rooms, dining areas, and DVD players. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, free bottled water, hair dryers, and irons/ironing boards are available. Housekeeping is available on request.

For a drink, you can stop by the hotel's own bar/lounge. Business amenities include conference space, a meeting room, and a business center. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Centennial Park hotel, you'll be 4.7 km (2.9 mi) from Middleton Beach.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$141* Per night/room 29 Nov. - 30 Nov.

3 Bedroom Fully Equipped Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

1 Bedroom Executive King Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Spa Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Executive Queen Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Apartments Banksia Gardens WA ratings based on 186 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Apartments Banksia Gardens WA

Everyone (79) Couples (50) Family (58)
4 out of 5
Nice staff members and service, great location. Breakfast doesn’t have too many choices but the food is fresh. Cleanliness needs to be improved: there were mouldy spots in the bathroom sink and the smell wasn’t very pleasant near the toilet. The floor/carpet wasn’t vacuumed by the house keeping staff and there was a layer of dust visible on the edge of the lounge. Wifi is extremely slow

Posted by on 6 Nov. 2020

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Comment from Hotel Management

10 Nov. 2020 by Martin

Thank you for taking the time to provide us with your feedback. We are pleased that overall you had a pleasant stay. The housekeeping issues we will bring to the attention of our Housekeeping Department. Hope to see you again in the near future. Warmest Regards Tony

5 out of 5
Great location, the size inside premise was extremely decent and my fiancé loved the WIFI access.

Posted by , from Perth WA on 24 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Martin

Hi Brad, Thank you for the excellent review. We hope to see you back again soon!

5 out of 5
Clean & well priced for Albany nice large rooms good clean playground

Posted by on 24 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by Banksia Team

Thank you for staying and for leaving us a review!

5 out of 5
Very good location for our short stay, accomadation was perfect.

Posted by on 8 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Martin

Thank you so much for the excellent feedback

3 out of 5
No face cloths in the bathroom. Mould on the ceiling in the bathroom above the shower. Overall the accommodation is clean and tidy.

Posted by on 20 May 2019

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Comment from Hotel Management

27 May 2019 by Grace R (QABGA)

Hello, Thank you for your recent business with us, and for taking the time to leave a review. While you say that the overall cleanliness of the apartment was good, it was disappointing to read that we missed a few small things that you've mentioned here. Our housekeeping team prides itself on having a high attention to detail, and we've obviously not met our usual standards in this case. I'd be curious to know if the issues were reported, and if we were able to rectify the problems during your stay. If you have any further feedback or would like to discuss further, please don't hesitate to get in contact with myself or another manager at our office. Overall I hope that you had a great time in the Amazing South Coast and that you'll visit again some day. Best regards, Grace R (Quality Apartments Banksia Gardens Albany)

5 out of 5
Loved the apartment layout & excellent service from all staff.

Posted by on 1 May 2019

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Comment from Hotel Management

16 May 2019 by Grace R (QABGA)

Hello, Thank you for leaving a review! I'm glad that you enjoyed your stay with us - I will pass along your comments to the team. We hope to see you again in Albany some day! Warm regards Grace R QABGA

5 out of 5
Was very clean and beautiful with a friendly and accommodating staff

Posted by on 26 Apr. 2019

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Comment from Hotel Management

16 May 2019 by Grace R

Hello, Thank you for leaving a review! We are pleased that you enjoyed your stay, and hope to see you again in Albany! Warm regards, Grace R QABGA

4 out of 5
Bed was a bit hard but depends what you want to use it for??

Posted by on 14 Mar. 2019

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Comment from Hotel Management

22 Mar. 2019 by Grace Richardson

Hello, Thanks for your review!

5 out of 5
Would recommend this to my friends. Comfortable and quite even though it’s near the main road.👌

Posted by on 19 Feb. 2019

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Comment from Hotel Management

22 Mar. 2019 by Grace Richardson

Hello, Thank you for your review! We appreciate your feedback. Hope to see you again, Grace Assistant Manager

4 out of 5
Property was clean, interior recently renewed. Shower a bit small.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Grace Richardson

Thank you for choosing to stay at our hotel, your feedback is very much appreciated.

About the Quality Apartments Banksia Gardens WA

Location 212 Albany Highway, Centennial Park, WA 6330

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and gift shops/newsstands are also featured at the luxury Quality Apartments Banksia Gardens WA. An airport shuttle (available on request) is available for a fee. Self parking is free. This 4.5-star Albany hotel is smoke free.

  • 50 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Albany, WA (ALH) (11.8 km / 7.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Quality Apartments Banksia Gardens WA offers 50 air-conditioned accommodations with DVD players and complimentary bottled water. Rooms open to balconies. Accommodations offer separate living rooms and include desks. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on request.

  • Private balcony
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:00 AM.

Quality Apartments Banksia Gardens WA has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 7:00 PM
  • Sunday - Sunday: 7:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests planning to arrive after reception opening hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 7:00 PM
  • Sunday - Sunday: 7:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 15.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 15.00 for adults and AUD 15.00 for children (approximately)
  • Airport shuttle fee: AUD 25 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.00 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banksia Gardens
  • Banksia Gardens Albany
  • Quality Suites Banksia Gardens WA Apartment Albany
  • Banksia Gardens Resort Motel Albany
  • Banksia Gardens Serviced Apartments Apartment Albany
  • Banksia Gardens Serviced Apartments Apartment
  • Banksia Gardens Serviced Apartments Albany
  • Quality Suites Banksia Gardens WA Albany
  • Quality Apartments Banksia Gardens WA Apartment Centennial Park
  • Quality Apartments Banksia Gardens WA Apartment
  • Quality Apartments Banksia Gardens WA Centennial Park
  • Quality Suites Banksia Gardens WA
  • Quality Suites Banksia Garns
  • Quality Apartments Banksia Gardens WA Hotel
  • Quality Apartments Banksia Gardens WA Centennial Park
  • Quality Apartments Banksia Gardens WA Hotel Centennial Park

You should know

  • Quality Apartments Banksia Gardens WA offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.