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4.5 out of 5

"Love staying here, very clean, very comfortable Loved that the play group was under cover allowing my kids to burn energy while it was raining Loved ... " More

By a verified traveller on Wed 13 Apr 2022

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Hotel Description

A luxury stay in the heart of Albany awaits you at Quality Apartments Banksia Gardens WA. You'll be within a 20-minute walk of Mount Melville Circuit Trail Trailhead and 2 km (1.3 mi) from Mount Melville Lookout. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

All 50 rooms feature living rooms, dining areas, and DVD players. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, free bottled water, hair dryers, and irons/ironing boards are available. Housekeeping is available on request.

For a drink, you can stop by the hotel's own lounge bar. Business amenities include conference space, a meeting room, and a business center. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Centennial Park hotel, you'll be 4.7 km (2.9 mi) from Middleton Beach.

Studio (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 29 May - 30 May

3 Bedroom Fully Equipped Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

1 Bedroom Executive King Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Spa Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Executive Queen Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Apartments Banksia Gardens WA ratings based on 189 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Apartments Banksia Gardens WA

Everyone (80) Couples (50) Family (59)
5 out of 5
Love staying here, very clean, very comfortable Loved that the play group was under cover allowing my kids to burn energy while it was raining Loved the gardens

Posted by on 13 Apr. 2022

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Comment from Hotel Management

17 May 2022 by Grace R

Thanks for the great review, Belinda. We certainly hope to see you again!

5 out of 5
Friendly, great service and a very enjoyable breakfast.

Posted by on 16 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by Tony

Hi Don, Thanks so much for taking the time to review us and provide such excellent feedback.

4 out of 5

Posted by on 23 Dec. 2021

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4 out of 5
was central for us and close to the things we wished to do very happy and very friendly people

Posted by on 16 Nov. 2021

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Comment from Hotel Management

17 Nov. 2021 by Lucie

Hi Alan, Thanks so much for taking the time to review us and provide such excellent feedback.

5 out of 5
The apartment was very tidy and the layout meant a very restful stay. The staff were very friendly and the buffet breakfast was delicious. We thoroughly enjoyed our stay.

Posted by on 3 Nov. 2021

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Comment from Hotel Management

3 Nov. 2021 by Lucie

Hi Kathy, Thank you so much for the great review. Your feedback is greatly appreciated.

4 out of 5
Poor internet coverage. Signage when first approaching property was difficult especially driving in traffic for entry.

Posted by on 12 Oct. 2021

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Comment from Hotel Management

13 Oct. 2021 by Banksia Gardens

Hi Lois, Thank you for taking the time to provide feedback on your recent stay. We will address the issue in reference to the internet coverage. We do hope to see you again. Kind regards,

5 out of 5
Property was really lovely, staff were very friendly. The apartment was clean, fresh and very spacious. The car was safe undercover in the carport, and the whole property was very neat and tidy, lovely grassed area and wonderful childrens playground area.

Posted by on 5 Oct. 2021

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Comment from Hotel Management

6 Oct. 2021 by Lucie

Hi Jenise, Thanks so much for taking the time to review us and provide such excellent feedback. Kind regards

4 out of 5
Carpet at room entrance dirty. Toilet smell of urine.

Posted by on 2 Oct. 2021

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Comment from Hotel Management

2 Oct. 2021 by Grace R

Hi Jacobus, thanks for taking the time to leave a review. We appreciate and take your candid feedback seriously. I am quite concerned to hear about the smell that you have mentioned here - we generally get positive feedback for the housekeeping department, so I'm concerned that something has gone amiss. I'm wondering if the issue was reported to our staff during your stay? If you'd like to discuss further, please email us with a phone number or email address so our management team can discuss your issues personally, and we can make sure that your next stay with us exceeds expectations. Kind regards, Grace

5 out of 5
The service provided by the staff was excellent

Posted by on 5 Sep. 2021

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Comment from Hotel Management

8 Sep. 2021 by Banksia Gardens

Thank you so much for the great review. Your feedback is greatly appreciated.

5 out of 5
The iron in the room was awesome! When I come back I’m bringing every shirt I own

Posted by on 29 May 2021

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Comment from Hotel Management

30 May 2021 by Banksia Gardens

Thank you so much for the great review. Your feedback is greatly appreciated.

About the Quality Apartments Banksia Gardens WA

Location 212 Albany Highway, Centennial Park, WA 6330

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and gift shops/newsstands are also featured at the luxury Quality Apartments Banksia Gardens WA. An airport shuttle (available on request) is available for a fee. Self parking is free. This 4.5-star Albany hotel is smoke free.

  • 50 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Quality Apartments Banksia Gardens WA offers 50 air-conditioned accommodations with DVD players and complimentary bottled water. Rooms open to balconies. Accommodations offer separate living rooms and include desks. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Albany hotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on request.

  • Private balcony
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:00 AM.

Quality Apartments Banksia Gardens WA has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 7:00 PM
  • Sunday - Sunday: 7:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after reception opening hours must contact this property in advance to arrange check-in.

Quality Apartments Banksia Gardens WA offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 7:00 PM
  • Sunday - Sunday: 7:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 15.00 for adults and AUD 15.00 for children (approximately)
  • Airport shuttle fee: AUD 25 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banksia Gardens
  • Banksia Gardens Albany
  • Quality Suites Banksia Gardens WA Apartment Albany
  • Banksia Gardens Resort Motel Albany
  • Banksia Gardens Serviced Apartments Apartment Albany
  • Banksia Gardens Serviced Apartments Apartment
  • Banksia Gardens Serviced Apartments Albany
  • Quality Suites Banksia Gardens WA Albany
  • Quality Apartments Banksia Gardens WA Apartment Centennial Park
  • Quality Apartments Banksia Gardens WA Apartment
  • Quality Apartments Banksia Gardens WA Centennial Park
  • Quality Suites Banksia Gardens WA
  • Quality Suites Banksia Garns
  • Quality Apartments Banksia Gardens WA Hotel
  • Quality Apartments Banksia Gardens WA Centennial Park
  • Quality Apartments Banksia Gardens WA Hotel Centennial Park

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.