Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive

5.0 star property

Photo gallery for Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive

Terrace/patio
Property video
View from room
Garden view
Body treatments, sports massages, massages on the beach, body wraps

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Km 250 Carr Federal a Chetumal, Akumal, QROO, 77760
  • Place, Dolphinaris Tulum
    ‪5 min walk‬
  • Place, Riviera Maya Golf Club
    ‪11 min walk‬
  • Place, Aktun Chen
    ‪11 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪81 min drive‬

Room options

Suite Junior

  • Sleeps 2

Suite Junior

  • Sleeps 2

Suite Superior with Garden View

  • Garden view
  • Sleeps 2

Suite Presidential

  • Sleeps 2

Suite Junior

  • Sleeps 3

Suite Superior

  • Sleeps 3

Suite Superior with Garden View

  • Garden view
  • Sleeps 3

Suite Presidential

  • Sleeps 3

Superior Suite (Superior)

9.6 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Room

8.4 out of 10
Very good
(10 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Room (Superior)

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

8.0 out of 10
Very good
(22 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Suite

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Room (Superior)

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Garden view
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Suite, 1 King Bed with Sofa bed (Superior)

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Room

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Room

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed (Superior)

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed with Sofa bed (Superior)

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Room (Superior)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Room

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Superior)

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

7.0 out of 10
Good
(16 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Room (Superior)

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Room

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Junior Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Superior)

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Room

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Akumal

A luxury stay in Akumal awaits you at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive. Within just a 15-minute stroll, you'll find Riviera Maya Golf Club and Aktun Chen. Highlights at this all-inclusive property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Bahia Spa can include beachside massages and sports massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Yal-ku, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the nearby private beach where you'll find umbrellas, and enjoy the on-site golf course and nightclub. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 5-property class Akumal property include Xel-Há Park and Akumal Beach.

What's nearby

  • Dolphinaris Tulum - 5 min walk - 0.4 km
  • Riviera Maya Golf Club - 11 min walk - 1.0 km
  • Aktun Chen - 11 min walk - 1.0 km
  • Akumal Beach - 5 min drive - 7.1 km
  • Xel-Há Park - 6 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬4 min walk
  • ‪Restaurante Yucatan - ‬14 min walk
  • ‪Thali Restaurant - ‬15 min walk
  • ‪Restaurant Kukulkan - ‬4 min walk
  • ‪The Truck - ‬11 min walk

About this property

Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive

Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 1 miles away. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Summer fun is a breeze at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a sauna and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Akumal property.

  • 420 guestrooms or units
  • 3 levels
  • 36 buildings
  • 4 dining venues
  • 3 bars on the beach
  • 4 bars or lounges
  • Conference rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive offers 420 accommodations with free minibar items and a safe. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Massages are available on the beach and in the spa. Other services include sports massages, facials and body wraps.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alux
  • Maiko
  • Snack Bar El Cenote
  • Yal-ku

Things to do

  • 27-hole golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 36 buildings
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.15 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Bahia Principe Sian Kaan Adults
Luxury Bahia Principe Sian Kaan Adults All Inclusive Akumal
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Luxury Bahia Principe Sian Kaan Adults All Inclusive
Bahia Principe Luxury Sian Ka'an
Bahia Principe Luxury Sian Ka'an All Inclusive
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Bahia Principe Luxury Sian Ka'an Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

Yep, Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

The closest beach to Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive is Akumal Beach (4.1 km).

Is there a spa on site at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

Yep, Bahia Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive have a pool?

Yep, and guests recommend it! Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive features 3 beach bars, 4 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive.

Is Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive family-friendly?

No, Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive is an adults-only property.

Does Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

Relax with a coldie at the 3 beach bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive?

Yep, Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive has a 27-hole golf course.

Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Dariusz

Stayed 4 nights in Jan 2026

8/10 Good

Gavin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Politeness, cleanliness, hospitality at all hours
Stayed 6 nights in Jan 2026

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Bahia Principe Luxury Sian Ka’an in the Riviera Maya. Upon arrival, we were pleasantly surprised with an upgrade to a superior suite near the lobby, which was spacious and conveniently located within easy walking distance to the restaurants and buffet. The food quality was excellent for an all-inclusive, with plenty of variety and solid dining options. We also enjoyed having access to the other Bahia Principe resorts via a quick shuttle ride, making it easy to spend time at the beach and take advantage of additional amenities. Dinner reservations and excursions were easy to arrange, which kept the trip stress-free. The Hacienda Market on property was a big plus and made souvenir shopping simple, with lots of options available without leaving the resort. For our final night, we upgraded to a penthouse suite, and it was absolutely worth it. The rooftop jacuzzi and open views of the Riviera Maya sky were the perfect way to end the trip. Overall, Sian Ka’an offers a relaxing atmosphere, great food, and convenient access to everything you’d want for a Mexico getaway!
Beautiful beaches
Rooftop penthouse with jacuzzi
The Hacienda market
Tequila Lobby
Stayed 3 nights in Jan 2026

6/10 Okay

Hugh

Stayed 3 nights in Jan 2026

6/10 Okay

Silva

Service was not so great, rooms too old ,
Stayed 4 nights in Jan 2026

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and extremely helpful room was very nice The food was amazing, literally every restaurant.
Stayed 5 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great trip at huge sprawling resort. Been many times over the years. They are becoming more money conscious at the resort and it is tiered facilities now. Stayed at the luxurious adults only, and was able to use all facilities, everywhere. Met lots of dusgruntled people who weren't 'luxury' and had restricted access to some areas. You clearly only get what you pay for. Also why should I pay $30 extra to go to an evening 'pool party' at one of the Lobbies, when I am all-inclusive? Evening entertainment was still very good. . .. I had a great time
Stayed 12 nights in Dec 2025

4/10 Poor

Lori

Travelled with partner
Disliked: Amenities, property conditions & facilities
We paid just over $400 per night and found the experience did not align with how this property is marketed or priced. We’ve traveled to Mexico many times across a wide range of resorts, and this was one of the most disappointing stays relative to cost. Our first room had a strong cigarette and insect spray odor. The bathroom floors were visibly dirty, the shower head sprayed toward the wall and door, the curtains did not fully close, and the bed had only a thin sheet with no proper bedding. After requesting a room change, the second room appeared cleaner but had a persistent sewage/urine odor and significant noise throughout the night. Early morning construction directly outside the building involved loud hammering that disrupted sleep. Several in-room items raised concerns, including shampoo that appeared diluted, lotion with an off or spoiled smell, and towels that did not seem clean. Dining was also problematic. Multiple dinner reservations were lost or incorrect, and during the stay I became ill with symptoms consistent with food poisoning, which prevented us from enjoying amenities we had paid for and required purchasing medication on property. The accommodations did not resemble the photos advertised online, creating a noticeable gap between expectation and reality. At this price point, the experience did not deliver what was advertised.
Stayed 3 nights in Jan 2026

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, everything about it was good... EXCEPT the food. All of the buffet and room service food was probably the worst food I will ever eat in my life.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jan 2026

10/10 Excellent

Cora

Stayed 5 nights in Dec 2025

8/10 Good

Mark

Stayed 16 nights in Sep 2025

2/10 Terrible

Douglas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While this is a wonderful property, it is not safe. We had cash stolen from our room. We would have put it in the safe, but it was not working and repeated requests to have it fixed were never answered. To make matters worse, security came in and, without our permission, started searching our room, including asking us to open our own wallets. In other words, they were insinuating that we we making a false report. Days later, they said they found no one entered our room because no key card was used. Keep in mind, housekeeping here routinely keep doors wide open in rooms while cleaning, or cleaning nearby rooms, often leaving them unoccupied with the door open. On our return we found out that the Canadian Government and U.S. State Department have issued travel advisories in this area due to crime. I will add that the resort itself is beautiful and quiet.
Stayed 7 nights in Dec 2025

6/10 Okay

Rebecca

Unfortunately, we were disappointed by our stay at this hotel. Although staff were friendly, the room was dated and the hotel services were sub par. Frequently, we waited 20+ minutes for drinks at hotel bars and would order drinks (e.g coffee at breakfast) that simply did not arrive.
Stayed 5 nights in Dec 2025

8/10 Good

Maia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

8/10 Good

Guadalupe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 14 nights in Nov 2025

10/10 Excellent

Kari, Fort Worth

Liked: Cleanliness, amenities, property conditions & facilities
First time visiting Tulum and staying at Sian Ka’an. Beautiful resorts and friendly staff. I will definitely be back again!
Stayed 4 nights in Dec 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities
Overall a good experience. Theres other hotels associated with Sian kaan so you can visit them all. Rooms were a bit outdated but did the trick. (FYI the pillows are tiny)
Stayed 4 nights in Dec 2025

6/10 Okay

Michal

Travelled with family
Liked: Staff & service
average
Stayed 6 nights in Dec 2025

10/10 Excellent

Joshua

Everything
Stayed 4 nights in Dec 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 5 nights in Dec 2025

10/10 Excellent

Megan Elizabeth-June

Stayed 8 nights in Nov 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Buffet food could be significantly improved. Restaurant booking process was not great with all bookings being filled before arriving. It was a nice resort but did not meet the premium price level
Stayed 14 nights in Nov 2025

10/10 Excellent

Xyleera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and attentive, the mini bar was always well stocked, and the housekeeping went above and beyond to make our room tidy and clean everyday! The Spa was a definite highlight! Some of the best treatments I've ever had, I highly reccomended the Mayan Massage Experience! This was our first all inclusive experience, and I dont think it will be our last!
Stayed 6 nights in Nov 2025