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Bahia Principe Grand Coba - All Inclusive

4.0 star property
All-inclusive property with 6 restaurants and 3 hot tubs

Photo gallery for Bahia Principe Grand Coba - All Inclusive

Aerial view
Property video
Terrace/patio
5 bars/lounges, swim-up bar, poolside bar
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included

Explore the area

View map
Carretera Chetumal - Cancun Km 250, Akumal, QROO, CP 77760
  • Place, Dolphinaris Tulum
    ‪5 min walk‬
  • Place, Riviera Maya Golf Club
    ‪10 min walk‬
  • Place, Aktun Chen
    ‪10 min walk‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

7.8 out of 10
Good
(127 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

8.0 out of 10
Very good
(37 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

7.2 out of 10
Good
(34 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

Akumal

An all-inclusive stay in Akumal awaits you at Bahia Principe Grand Coba - All Inclusive. Within just a 15-minute stroll, you'll find Riviera Maya Golf Club and Aktun Chen. Highlights at this family-friendly property include 6 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include beachside massages and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Kukulkan, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own poolside bar, you can stop for a drink. Enjoy access to 3 hot tubs and 5 outdoor tennis courts along with a golf course and a free water park. Business amenities include a meeting room, conference space, and a business centre. Plus you'll find a casino, an outdoor swimming pool and a nightclub. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 4-property class Akumal property include Xel-Há Park and Akumal Beach.

What's nearby

  • Dolphinaris Tulum - 5 min walk - 0.4 km
  • Riviera Maya Golf Club - 10 min walk - 0.9 km
  • Aktun Chen - 10 min walk - 0.9 km
  • Akumal Beach - 4 min drive - 6.0 km
  • Half Moon Bay - 8 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬4 min walk
  • ‪Restaurante Yucatan - ‬14 min walk
  • ‪Maiko - ‬4 min drive
  • ‪The Truck - ‬11 min walk
  • ‪Cenote Snack Bar - ‬20 min walk

About this property

Bahia Principe Grand Coba - All Inclusive

All-inclusive property with 6 restaurants and 3 hot tubs
Bahia Principe Grand Coba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Grand Coba - All Inclusive, you'll find a full-service spa, a golf course, a complimentary water park, and 3 hot tubs. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A casino, an outdoor pool, and a children's pool are also featured at the family-friendly Bahia Principe Grand Coba - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Akumal property.

  • 720 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Coba - All Inclusive offers 720 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Akumal property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Bahia Principe Grand Tulum - All Inclusive
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
4.2 out of 5, Very good, 1,375 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cozumel
  • Kukulkan
  • Le Gourmet
  • Mikado
  • Portofino

Things to do

  • 27-hole golf course
  • 3 hot tubs
  • 5 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Casino
  • Children's club
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Paddleboard
  • Playground
  • Sauna
  • Shopping
  • Slot machine
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand Coba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Coba
Bahia Coba Principe
Bahia Principe Coba
Coba Bahia Principe
Grand Bahia All Inclusive
Grand Bahia Principe Coba Akumal
Grand Bahia Principe Coba All Inclusive All-inclusive property
Grand Bahia Principe Coba All Inclusive Akumal
Grand Principe Bahia Coba
Principe Bahia Coba
Grand Bahia Principe Coba All Inclusive Tulum
Grand Bahia Principe Coba Tulum
Bahia Principe Coba Inclusive

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Coba - All Inclusive?

Bahia Principe Grand Coba - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Coba - All Inclusive?

Yep, Bahia Principe Grand Coba - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Coba - All Inclusive?

The closest beach to Bahia Principe Grand Coba - All Inclusive is Akumal Beach (4.1 km).

Is there a spa on site at Bahia Principe Grand Coba - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Grand Coba - All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Bahia Principe Grand Coba - All Inclusive have a pool?

Bahia Principe Grand Coba - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bahia Principe Grand Coba - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Coba - All Inclusive?

Bahia Principe Grand Coba - All Inclusive features 3 hot tubs, a nightclub and an outdoor pool.

Is Bahia Principe Grand Coba - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Coba - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Coba - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Coba - All Inclusive serve breakfast?

Yeah, free buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Coba - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Coba - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Grand Coba - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Coba - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Grand Coba - All Inclusive?

Yep, Bahia Principe Grand Coba - All Inclusive has a 27-hole golf course. You will also find mini golf.

Bahia Principe Grand Coba - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 714 out of 1431 reviews
Rating 8 - Good. 362 out of 1431 reviews
Rating 6 - Okay. 184 out of 1431 reviews
Rating 4 - Poor. 92 out of 1431 reviews
Rating 2 - Terrible. 79 out of 1431 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Esther Kin Yen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Has its old charm but the property needs a whole work up. Staff at the front reception and guest services were not receptive of guests’ complaints. They were not friendly and tried to solve problems by offering compensation instead of solving the problem to make my stay comfortable. I would not recommend anyone to stay there until the whole resort is renovated.
Stayed 5 nights in Sep 2025

10/10 Excellent

Marleny

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Family friendly. Night activities and food was good. Coba building needs painting outside, but everything was nice and ok
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort to spend our honeymoon! We purchased the 4-technique Mayan massage experience with Adalberta and Pillar, both wonderful humans and helped us truly relax! One of our favourite servers at the buffet (Miguel) was such a pleasure to meet. He made sure we never went thirsty, and even gave us little gifts to bring home! The rooms were spotless and very comfortable. We only got to try 2 out of 3 a la carte restaurants, but Portofino and Le Gourmet were ABSOLUTELY fantastic!! The buffet also had excellent choices, and fun themed special drinks upon entry each night! :) The silent disco was so much fun! Thank you all so much for making our honeymoon an unforgettable trip.
Stayed 7 nights in Sep 2025

8/10 Good

wilber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The food could have been better
Stayed 3 nights in Sep 2025

8/10 Good

Dzenana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Mantas

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 7 nights in Aug 2025

2/10 Terrible

alecia Tian

Travelled with family
Disliked: Cleanliness, staff & service, amenities
STAFF WAS VERY RUDE. PROBLEMS WERE NOT DEALT WITH PROFESSIONAL . ROOMS ARE RAN DOWN. WATER LEAKS ALL OVER THE FLOOR FROM THE SHOWERS. ONE BARTENDER ON FOR THE AMOUTN OF PEOPLE PRESENT MADE US WAIT LIKE 45 MIN FOR A DRINK AT THE POOL BAR. POOL BAR STAFF WAS AMAZING BUT I FELT BAD FOR THE AMOUNT OF PEOPLE ONE PERSON HAD TO SERVE. SON WAS SICK FOR A FEW DAYS AND COULDNT LEAVE ROOM AND WE WERE REFUSED ALLOWING TO BRING FOOD TO OUR ROOM FROM TH SNACK BAR . WOULD NEVER STAY HERE AGAIN
Stayed 14 nights in Aug 2025

10/10 Excellent

Fernando Fauni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort. The staff was wonderful and attentive. Our room is clean. The villas are quiet and safe. Huge swimming pool. We enjoyed our access to the other Bahia Principe resort. Thank to Jeremia at the Kukulcan restaurant for the great service and table decor. Thank you to Alejandro for booking our a la cart .
Stayed 6 nights in Aug 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families!
Stayed 7 nights in Aug 2025

8/10 Good

Corrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
Stayed 7 nights in Aug 2025

6/10 Okay

William

Travelled with family
It is way too big in this property and you need to rely on shuttle service to go everywhere. There are some shuttles that will pass you by and the shuttle service is very confusing. There are some people that might be tipping them really big and therefore they pick up some people more than others. They will pass you by time and time again and tell you that it’s too full or that they will come back and get you. The specialty restaurants had no availability. I tried to get on and book way in advance of even coming to the resort and everything just is too difficult and too complicated. The Akumal was the best resort. I wish I would’ve stayed there instead. The rooms in coba are nice The beach was really rough. They do have a little protection against the waves, but the seaweed under your feet and the rockiness was not nice. I’m accustomed to walking on white powder sand and I had to wear water shoes to walk around the beach. It was cloudy and you couldn’t really see through the water that well. Wasn’t really a good beach. I think this beach is good for the purpose that my daughter went, which was to see the turtles. The drinks in the restaurant tasted horrible. Every single drink was horrible. The food was not good at all. Very terrible buffet food. Akumal had better food. We even got food poisoning. Every single one of us had travelers diarrhea. I think it was the smoothies they made with their own water. I won’t return.
Stayed 4 nights in Jun 2025

8/10 Good

sila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Kathylene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the activities for the kids.
Stayed 7 nights in Aug 2025

8/10 Good

Justin Grant

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

10/10 Excellent

Domenico, Snohomish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort
Stayed 8 nights in Jul 2025

6/10 Okay

Joseph Grant

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was kind, but not friendly. The customer service was less than exceptional.
Stayed 6 nights in Aug 2025

6/10 Okay

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Mini bar didn’t stop by regularly for refills in rooms. Servers in buffet room were awesome. Food options in buffet were good. Need mote gluten free options in the restaurants
Stayed 8 nights in Aug 2025

6/10 Okay

jamie

Liked: Cleanliness
Stayed 11 nights in Jul 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
The food , drinks ,clean rooms nice beach and swimming pools
Stayed 6 nights in Aug 2025

6/10 Okay

Alberto Pineda

Stayed 8 nights in Jul 2025

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we enjoyed our stay here. The cons: AC broke first 3 days (4-5 maintenance requests), dinner reservations (ate every meal at buffet bc that was a fiasco), reserved pool chairs (what are you people doing for 6 hours?), rude tourists that don’t understand how a line or personal space work (seemed worse here for some reason compared to other places) The pros: buffet food was really good (only if you go within 1-2hours max of opening, otherwise long lines and running out of foods), staff, entertainment for kids, perfect location for xcarat parks/playa del Carmen/tulum excursions. It’s about 75 min from Cancun airport so close to all the places I just listed. Get the private transportation not shared bc it took MTS almost 2.5 hours to get us to the hotel w/ other stops.
Stayed 8 nights in Aug 2025

10/10 Excellent

Tayevion Kevin Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it all
Stayed 2 nights in Aug 2025

6/10 Okay

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and hospitable. The checkin process lasted 1.5 hours and this was mostly due to the Expedia travel agent. We used their site and declared our kids ages, paid the bill and then were told we owed 580 more because the kids were adults. We declared their ages at booking so why were we not charged the appropriate amount at booking? Other resorts would have been selected at the price we eventually paid. We were unable to use amenities promised on the website as available on a complimentary basis.
Stayed 3 nights in Aug 2025

8/10 Good

Jacinthe

Stayed 8 nights in Jul 2025