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The Peninsula Chicago

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for The Peninsula Chicago

Front of property – evening/night
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Ballroom
Indoor pool
Bar (on property)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
The current price is AU$844
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
108 East Superior Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪12 min walk‬
  • Place, Millennium Park
    ‪17 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

10.0 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(48 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe, Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Grand Deluxe, Room, 1 King Bed

10.0 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Michigan Avenue Suite

Premium bedding, down duvets, pillow-top beds, minibar

Michigan Avenue Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Grand Deluxe, Double Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 52 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Premier Room

55-inch LED TV with cable channels, TV, DVD player

Grand Premier Room

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premier Room

Premium bedding, down duvets, pillow-top beds, minibar

Grand Premier Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 52 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 82 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premier Deluxe Suite

Premier Deluxe Suite

Premier Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Deluxe, Suite

Grand Deluxe, Suite

Grand Deluxe, Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible

View from room

Deluxe Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 5
  • 2 Double Beds

View all photos for Grand Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, minibar

Grand Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at The Peninsula Chicago, a recipient of the prestigious Conde Nast Gold List award in 2022. Within steps you'll find Michigan Avenue and State Street within a short 5-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The theme restaurant, Shanghai Terrace, serves Chinese cuisine and is open for dinner. Z Bar is the hotel's own bar, serving drinks along with light fare. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 15-minute walk of this 5-property class Downtown Chicago hotel, attractions include Chicago Riverwalk and Lake Michigan.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Northwestern Memorial Hospital - 2 min walk - 0.2 km
  • Water Tower Place - 3 min walk - 0.3 km
  • State Street - 3 min walk - 0.3 km
  • 875 North Michigan Avenue - 6 min walk - 0.6 km

Getting around

  • Chicago Station (Red Line) - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪Gino's East - ‬2 min walk
  • ‪Giordano's - ‬1 min walk
  • ‪676 Restaurant & Bar - ‬2 min walk
  • ‪Jake Melnick's Corner Tap - ‬2 min walk
  • ‪M Avenue Lounge - ‬2 min walk

About this property

The Peninsula Chicago

Luxury hotel with 2 restaurants and full-service spa
The Peninsula Chicago offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Peninsula Chicago. Parking is available for a fee.

This 5-star Chicago hotel is smoke free.

  • 339 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Peninsula Chicago offers 339 accommodations with iPod docking stations and DVD players. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Peninsula Chicago is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Pierrot Gourmet
  • Shanghai Terrace
  • The Lobby
  • Z Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 80 per person
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Peninsula
Peninsula Chicago Hotel
Peninsula Chicago
Peninsula Hotel
Peninsula Hotel Chicago
The Peninsula Chicago Hotel Chicago
The Peninsula Chicago Hotel
The Peninsula Chicago Chicago
The Peninsula Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Peninsula Chicago?

The Peninsula Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Peninsula Chicago?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at The Peninsula Chicago on 8 Dec 2025 start from AU$844.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Peninsula Chicago?

Yep, The Peninsula Chicago has valet parking with in/out privileges for USD 85.00 per night.

Are there any beaches close to The Peninsula Chicago?

Yep, The Peninsula Chicago is a short 17-minute walk from Oak Street Beach. Fun beach activities include kayaking and sailing.

Is there a spa on site at The Peninsula Chicago?

Yep, there is an onsite spa at The Peninsula Chicago. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does The Peninsula Chicago have a pool?

The Peninsula Chicago has an indoor pool.

What luxury perks are available at The Peninsula Chicago?

The Peninsula Chicago features a full-service spa, a health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes The Peninsula Chicago a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Peninsula Chicago.

Is The Peninsula Chicago family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Peninsula Chicago is a hit with families.

Does The Peninsula Chicago serve breakfast?

You bet, full brekkie is on offer daily.

Is there a free airport shuttle available at The Peninsula Chicago?

No, The Peninsula Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Peninsula Chicago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Peninsula Chicago?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Peninsula Chicago?

Cats and dogs are welcome at The Peninsula Chicago, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 14 kg per pet.

Reviews

The Peninsula Chicago Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 906 out of 1001 reviews
Rating 8 - Good. 57 out of 1001 reviews
Rating 6 - Okay. 18 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

10/10 Excellent

Ali, North Oaks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peninsula is simply the best. Top notch service, amenities and everything in between.
Stayed 2 nights in Aug 2025

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Anisah, The COlony

Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
It was exceptional all the way around
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela Otelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth. The young lady at the front desk was kind, professional and very helpful. The aesthetics of the property is phenomenal. Everything is clean and beautiful.
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

JESSE, Murphy

Liked: Cleanliness, staff & service, property conditions & facilities
An absolute stunning and beautiful hotel. The staff was beyond exceptional. Definitely my hotel of choice when I’m in Chicago.
Stayed 3 nights in Jul 2025

4/10 Poor

samuel

Stayed 3 nights in Jul 2025

10/10 Excellent

David, EULESS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with amazing service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Matan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Suzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't be better!
Stayed 1 night in Jul 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fantastic check-in, very classy hotel and went overboard decorating for my 19-year-old’s birthday and giving Little goodies!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Marsha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Travelled with partner
Beautiful, welcoming, quiet, lovely linens and bed
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in motion!

Beyond Expectation: A grateful shout-out to The Peninsula Hotels! Just left The Peninsula Chicago, and wow. Every single detail, from the moment I walked in, felt utterly and thoughtfully anticipated. It's rare to encounter service that truly thinks of everything before you even realize you need it, but The Peninsula delivers on that promise and then some. What truly set this stay apart, however, was their refreshingly discreet approach to gratuity. In an industry where tipping often feels obligatory and sometimes awkward when the service just wasn't what was expected, The Peninsula empowers you to recognize truly exceptional service on your own terms. I thought it was a subtle but powerful statement that reinforces their confidence in their team's dedication, and believe me, it was well-earned. At checkout, I realized I didn’t have enough cash to leave for the housekeeping staff. So, I asked if I could add a tip to my bill. I watched as the front desk attendant took cash, placed it in a sealed envelope, and wrote a handwritten note on it. I asked her to include: “Thank you for making my birthday so much better.” Thank you, Maria Razumich-Zec and all the great folks at The Peninsula Chicago, for a providing a genuinely luxurious experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is on point. The staff is professional and gracious. The property is extremely well maintained. They leave no detail of your comfort unaddressed.
Stayed 2 nights in Jul 2025

8/10 Good

Glenn

The staff was extremely courteous and
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin, Kensington

Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Stayed 2 nights in Jul 2025

10/10 Excellent

August

Liked: Staff & service, property conditions & facilities
Excellent very clean Quiet great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Stayed 2 nights in Jun 2025