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 Vancouver •1 Room
 Vancouver • 1 Room
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SureStay Hotel by Best Western North Vancouver Capilano

2.5-star property
1634 Capilano Road, District of North Vancouver, BC 1800 796 370
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4.0 out of 5
Very good!
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Hotel Description

At SureStay Hotel by Best Western North Vancouver Capilano you'll be 2.6 km (1.6 mi) from Stanley Park and 4.2 km (2.6 mi) from The Shipyards. Highlights at this hotel include a restaurant and free self parking.

This hotel offers free WiFi in public areas, a 24-hour front desk, and tour/ticket assistance. Added amenities include a seasonal outdoor swimming pool and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM.

Sights within a 10-minute drive of this Pemberton Heights hotel include Robson Street and Canada Place Cruise Ship Terminal.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$191* Per night/room 29 Apr. - 30 Apr.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SureStay Hotel by Best Western North Vancouver Capilano ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for SureStay Hotel by Best Western North Vancouver Capilano

Everyone (1)
4 out of 5

Posted by on 22 Oct. 2023

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Comment from Hotel Management

11 Nov. 2023 by Khoi - Guest Services

Dear Tanya, thank you for staying at SureStay Hotel by Best Western. We appreciate your feedback regarding your stay at the hotel. We hope to see you again in the near future when we have a chance.

About the SureStay Hotel by Best Western North Vancouver Capilano

Location 1634 Capilano Road, District of North Vancouver, BC V7P 3B4

Property Features

There's a restaurant on site. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and laundry facilities are also featured at SureStay Hotel by Best Western North Vancouver Capilano. Free self parking is available. Smoking is allowed in designated areas at this District of North Vancouver hotel.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Vancouver Waterfront Station (7.7 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

SureStay Hotel by Best Western North Vancouver Capilano has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Masks are not compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17–35 for adults, and CAD 10–20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Capilano
  • Best Western Capilano Inn
  • Best Western Capilano Inn North Vancouver
  • Best Western Capilano North Vancouver
  • Capilano Best Western
  • Capilano Inn
  • Best Western Capilano Hotel North Vancouver
  • Best Western Capilano Inn And Suites
  • Best Western North Vancouver
  • North Vancouver Best Western
  • Best Western Capilano Inn District of North Vancouver
  • Best Western Capilano District of North Vancouver
  • Surestay By Vancouver Capilano
  • SureStay Hotel by Best Western North Vancouver Capilano Hotel

You should know

  • The seasonal pool will open May 21 and close October 01.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Hotel by Best Western North Vancouver Capilano.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.