See all properties
Save

SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, in the vicinity of Stanley Park

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Exterior
Lobby
Seasonal outdoor pool
Daily cooked-to-order breakfast for a fee
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$140
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Park Royal
    ‪14 min walk‬
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Capilano Suspension Bridge
    ‪3 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(63 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(10 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
Private bathroom
  • 19 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(42 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite With 1 King Bed, Kitchenette, Microwave And Refrigerator, Sofabed, High Speed Internet Access-Non-Smoking

  • Sleeps 2

Standard Queen Room-Non-Smoking

  • Sleeps 2

Guest Room With 2 Queen Beds High Speed Internet Access Coffee Maker Hairdryer Iron And Ironing Board-Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, High Speed Internet Access, Coffee Maker, Hairdryer, Iron And Ironing Board

  • Sleeps 4

Guest Room With 2 Double Beds, High Speed Internet Access, Microwave, Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer-Non-Smoking

  • Sleeps 4

Room With 1 King Bed-Non-Smoking-High Speed Internet Access-Coffee Maker-Hairdryer-Iron And Ironing Board

  • Sleeps 2

Suite With 1 Queen Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

You may also like

Ad
Front of property – evening/night

Pinnacle Hotel at the Pier

Lower Lonsdale
  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 2,134 reviews
The price is AU$230
includes taxes & fees
16 Feb - 17 Feb
Pinnacle Hotel at the Pier

About the area

District of North Vancouver

At SureStay Hotel by Best Western North Vancouver Capilano you'll be 3.2 km (2 mi) from Stanley Park and 4.1 km (2.6 mi) from The Shipyards. Highlights at this hotel include a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a seasonal outdoor swimming pool and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. .Sights within a 10-minute drive of this Pemberton Heights hotel include Robson Street and Vancouver Waterfront.

What's nearby

  • Park Royal - 14 min walk - 1.2 km
  • Capilano River Regional Park - 16 min walk - 1.4 km
  • Ambleside Park - 2 min drive - 2.0 km
  • Stanley Park - 3 min drive - 2.9 km
  • Capilano Suspension Bridge - 3 min drive - 2.3 km

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver City Center Station - 8 min drive
  • Vancouver International Airport (YVR) - 44 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬17 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Five Guys - ‬18 min walk
  • ‪Capilano Market - ‬3 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel with free parking, in the vicinity of Stanley Park
There's a restaurant on site. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and laundry facilities are also featured at SureStay Hotel by Best Western North Vancouver Capilano. Free self parking is available.

Smoking is allowed in designated areas at this District of North Vancouver hotel.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property grounds
North Vancouver Hotel
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 2,185 reviews
North Vancouver Hotel

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 21 May and close on 01 October.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Hotel by Best Western North Vancouver Capilano.

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Is parking available at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, SureStay Hotel by Best Western North Vancouver Capilano has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 15 Feb 2026 start from AU$140.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western North Vancouver Capilano?

The closest beach to SureStay Hotel by Best Western North Vancouver Capilano is English Bay Beach (4.5 km).

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

SureStay Hotel by Best Western North Vancouver Capilano has a seasonal outdoor pool. The pool is open from May 21 to October 01.

Does SureStay Hotel by Best Western North Vancouver Capilano serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at SureStay Hotel by Best Western North Vancouver Capilano?

No, SureStay Hotel by Best Western North Vancouver Capilano does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, you can grab a meal at SureStay Hotel by Best Western North Vancouver Capilano's onsite restaurant.

What time are check-in & check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western North Vancouver Capilano?

No, only service animals are allowed.

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1186 reviews
Rating 8 - Good. 386 out of 1186 reviews
Rating 6 - Okay. 151 out of 1186 reviews
Rating 4 - Poor. 71 out of 1186 reviews
Rating 2 - Terrible. 64 out of 1186 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Clementine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2025

8/10 Good

David

Travelled with family
Room was clean. Typical motel room
Stayed 1 night in Oct 2025

10/10 Excellent

Kohen

Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was easy and close to my room. The breakfast was fine.
Stayed 1 night in Oct 2025

6/10 Okay

Erika

Travelled with family
Was okay could hear walkibg arond above us
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarel, Kamloops

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless Friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Very good!
Stayed 1 night in Oct 2025

4/10 Poor

Deborah

Travelled with family
Liked: Cleanliness, staff & service
Very noisy.
Stayed 1 night in Oct 2025

10/10 Excellent

Bonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast at the restaurant so cannot comment.
Stayed 1 night in Oct 2025

8/10 Good

John Raymond

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Oct 2025

6/10 Okay

Ankit Kumar

Stayed 1 night in Oct 2025

10/10 Excellent

Eileen

Liked: Staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Easy to get an uber to get where we needed to go. Would highly recommend.
Stayed 1 night in Oct 2025

4/10 Poor

Gerald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The building is old. The front staff is not kind. We ask for a twin room because we are mom and son and she didn’t help us, she just gave us a single bed. They ask deposit I hope to get it after checkout. Its not worth for the cost, at least should have breakfast and it hasn’t
Stayed 1 night in Oct 2025

10/10 Excellent

Sanveer

Stayed 1 night in Oct 2025

10/10 Excellent

Aroldo

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great option for the price point. Easy to catch a bus nearby
Stayed 2 nights in Oct 2025

10/10 Excellent

Odrey-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 2 nights in Oct 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times and the staff are always excellent. Rooms are clean, the beds and pillows are new. It's central for getting into the city by transit. Walking distance from park royal mall. There is lots of car parking close to your room. There is some traffic noise from the intersection near by but it was pretty quiet after 10.
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfy. Everything you could need is about a 5 minute walk
Stayed 1 night in Oct 2025

2/10 Terrible

Darian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the quietest motel I think I have ever stayed in. Also, the rain forest shower head was a treat.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

6/10 Okay

Joanie

Close proximity to main thoroughfares.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

4/10 Poor

Christopher

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025