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SureStay Hotel by Best Western North Vancouver Capilano

Property class: 2.5

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

A modern building with large windows and a covered walkway.
A hotel lobby with a reception desk, seating area, and a framed cityscape picture on the wall.
A restaurant with multiple tables and chairs, a kitchen area, and a view of greenery outside.
A hotel room with a bed, a desk with a chair, a sofa, a small table with a lamp, and a framed picture on the wall.
A hotel room with two beds, a bathroom with a mirror, and a small desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Laundry room
The current price is AU$137
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Park Royal
    ‪15 min walk‬
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Capilano Suspension Bridge
    ‪6 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(95 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

A bathroom with a bathtub, toilet, and a shower curtain.

Suite, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

  • 19 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a TV on a wooden dresser, a chair, an air conditioning unit, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a bedside table with a phone, two wall-mounted lamps, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Suite, 2 Single Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a bed, a bathroom with a sink and mirror, a bedside table with a phone, and a door leading to another room.

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

8.6 out of 10
Excellent
(49 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a bathroom with a sink and mirror, a bedside table with a phone, and a door leading to another room.

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

District of North Vancouver

At SureStay Hotel by Best Western North Vancouver Capilano you'll be 3.2 km (2 mi) from Stanley Park and 4.1 km (2.6 mi) from The Shipyards. Highlights at this hotel include a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a seasonal outdoor swimming pool and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. .Sights within a 10-minute drive of this Pemberton Heights hotel include Robson Street and Vancouver Waterfront.

What's nearby

  • Park Royal - 15 min walk - 1.3 km
  • Village at Park Royal - 15 min walk - 1.3 km
  • Ambleside Park - 3 min drive - 2.0 km
  • Stanley Park - 3 min drive - 2.9 km
  • Capilano Suspension Bridge - 6 min drive - 2.6 km

Getting around

  • North Vancouver Station - 4 min drive
  • Waterfront Metro Station - 8 min drive
  • Vancouver International Airport (YVR) - 44 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬17 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Five Guys - ‬18 min walk
  • ‪Pizza Rubato Napoletana - ‬19 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

There's a restaurant on site. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and laundry facilities are also featured at SureStay Hotel by Best Western North Vancouver Capilano. Free self parking is available.

Smoking is allowed in designated areas at this District of North Vancouver hotel.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 2,713 reviews
The price is AU$108
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 21 May and close on 01 October.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Hotel by Best Western North Vancouver Capilano.

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Is parking available at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, SureStay Hotel by Best Western North Vancouver Capilano has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 9 Nov 2026 start from AU$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western North Vancouver Capilano?

The closest beach to SureStay Hotel by Best Western North Vancouver Capilano is English Bay Beach (4.5 km).

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

SureStay Hotel by Best Western North Vancouver Capilano has a seasonal outdoor pool. The pool is open from May 21 to October 01.

Does SureStay Hotel by Best Western North Vancouver Capilano serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at SureStay Hotel by Best Western North Vancouver Capilano?

No, SureStay Hotel by Best Western North Vancouver Capilano does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, you can grab a meal at SureStay Hotel by Best Western North Vancouver Capilano's onsite restaurant.

What time are check-in & check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western North Vancouver Capilano?

No, only service animals are allowed.

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 527 out of 1227 reviews
Rating 8 - Good. 396 out of 1227 reviews
Rating 6 - Okay. 161 out of 1227 reviews
Rating 4 - Poor. 79 out of 1227 reviews
Rating 2 - Terrible. 64 out of 1227 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall would br good stay
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy and there was a bus stop right outside to get you downtown and back
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Adequate - clean and what we needed as a one day pass through.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly, breakfast on sight but have to pay, air conditioning is amazing
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast and efficient check in great front desk staff clean and well appointed room close to transit and easy access to the upper levels leading to the ferry terminal always a great stay economical spot and a favorite stay of mine
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown ferry terminal and bus routes.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Clean and good location in North Van.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly, helpful staff.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff! A little overpriced, besides that amazing stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to local amenities, quite and well kept.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights and really got to make ourselves at home. Our daughter enjoyed the pool, we all enjoyed the on-site restaurant De Dutch, and found it easy to get everywhere we wanted to go.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient to get on the bus with nearby stop and room was clean with plenty of space and a fridge and even small kitchenette. Good value for Vancouver!
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Showing it’s age but staff were great: pricey for 2 Star
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Outdoor pool was enjoyable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it exceeded my expectations. Considering it has not been renovated, it was kept clean. Also friendly front desk and housekeeping staff. Great location also.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Was an easy overnight stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the cleanliness of the rooms and property and the pleasant and efficient staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk were friendly and very helpful. Just a short visit this time, but we are always happy to stay here.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for one night, good location too
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Apr 2026