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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$146
includes taxes & fees
19 Dec - 20 Dec

Explore the area

View map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Park Royal
    ‪13 min walk‬
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Capilano Suspension Bridge
    ‪3 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(63 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed - double
2 bedrooms
Hairdryer
  • 19 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hairdryer
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(42 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

District of North Vancouver

At SureStay Hotel by Best Western North Vancouver Capilano you'll be 2.6 km (1.6 mi) from Stanley Park and 4.2 km (2.6 mi) from The Shipyards. Highlights at this hotel include a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a seasonal outdoor swimming pool and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. .Sights within a 10-minute drive of this Pemberton Heights hotel include Robson Street and Canada Place Cruise Ship Terminal.

What's nearby

  • Park Royal - 13 min walk - 1.1 km
  • Capilano River Regional Park - 16 min walk - 1.4 km
  • Ambleside Park - 19 min walk - 1.7 km
  • Stanley Park - 3 min drive - 2.9 km
  • Capilano Suspension Bridge - 3 min drive - 2.3 km

Getting around

  • Vancouver Waterfront Station - 17 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪Bourbon St Grill - ‬16 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel with free parking, near Stanley Park
There's a restaurant on site. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and laundry facilities are also featured at SureStay Hotel by Best Western North Vancouver Capilano. Free self parking is available.

Smoking is allowed in designated areas at this District of North Vancouver hotel.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 21 May and close on 01 October.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Hotel by Best Western North Vancouver Capilano.

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Is parking available at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, SureStay Hotel by Best Western North Vancouver Capilano has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 19 Dec 2025 start from AU$145.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western North Vancouver Capilano?

The closest beach to SureStay Hotel by Best Western North Vancouver Capilano is English Bay Beach (4.5 km).

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

SureStay Hotel by Best Western North Vancouver Capilano has a seasonal outdoor pool. The pool is open from May 21 to October 01.

Does SureStay Hotel by Best Western North Vancouver Capilano serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at SureStay Hotel by Best Western North Vancouver Capilano?

No, SureStay Hotel by Best Western North Vancouver Capilano does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, you can grab a meal at SureStay Hotel by Best Western North Vancouver Capilano's onsite restaurant.

What time are check-in & check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western North Vancouver Capilano?

No, only service animals are allowed.

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 506 out of 1166 reviews
Rating 8 - Good. 382 out of 1166 reviews
Rating 6 - Okay. 147 out of 1166 reviews
Rating 4 - Poor. 70 out of 1166 reviews
Rating 2 - Terrible. 61 out of 1166 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tishee

Liked: Property conditions & facilities
Great location great pool
Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very friendly staff, priced right for what one gets.
Stayed 1 night in Aug 2025

8/10 Good

Julie, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service
Clean quiet room. Ventilation system could be improved. Had to run the old loud a/c unit all night or it would have been stuffy in the room.
Stayed 1 night in Sep 2025

6/10 Okay

Shaun

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Everybody tried their hardest and are friendly but the property is pretty old and outdated. The pillows were rough, the AC semi functional/old, the floor oddly uneven, the TV had to have volume cranked and the beds pretty hard. But you know what. Staff great, it was clean, quiet and a good price.
Stayed 1 night in Sep 2025

10/10 Excellent

valerie j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fav

always great Clean room fast check in near to transit and restsursntd
Stayed 1 night in Sep 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had everything we needed. The location was great with easy access to transit.
Stayed 1 night in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we got the room.
Stayed 1 night in Sep 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value in North Vancouver
Stayed 4 nights in Jun 2025

10/10 Excellent

Prerna

Liked: Staff & service, amenities, property conditions & facilities
Well stocked
Stayed 1 night in Aug 2025

10/10 Excellent

Waheedullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Sep 2025

10/10 Excellent

Kiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times and the staff are always great.
Stayed 1 night in Sep 2025

10/10 Excellent

Ma Wenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well maintained.
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Heidy, Dawson Creek

Stayed 2 nights in Sep 2025

6/10 Okay

Stephanie

Disliked: Amenities, property conditions & facilities
Outdated motel. Pictures were deceiving.
Stayed 1 night in Aug 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was kicked out of the room one morning on the first of a two night stay, no receipt given or any written explanation from the staff at the front desk when requested. Need full refund and cancellation
Stayed 1 night in Aug 2025

10/10 Excellent

Clementine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Clementine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. However I booked for two queen room and got a double bed room. The room
Stayed 1 night in Aug 2025

2/10 Terrible

Fahimeh

Disliked: Cleanliness, staff & service, property conditions & facilities
Wifi doesn’t work here. And they don’t care about this
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a medical emergency and front desk staff were extremely helpful in securing a room and addressing our changing needs - highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

betty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect to see sights and have the convenience of quiet relaxing nights Within half a block of many conveniencies, restaurants and other abilities excellent next to the roadway for easy access to all other areas of Vancouver
Stayed 3 nights in Aug 2025