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Secret Garden Backpackers

Property class: 2

Photo gallery for Secret Garden Backpackers

A modern lounge area with brick walls, a large screen, and seating with blue cushions.
A building with a colorful mural, a 'Secret Garden' sign, and a 'One Way' sign.
A reception area with a brick wall, a clock, and a small refrigerator.
An outdoor patio area with wooden benches and tables, surrounded by lush greenery and potted plants.
A modern kitchen with a wooden table and black chairs, a window, and a green door.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Kitchen

Explore the area

View map
243-247 CLEVELAND STREET, Redfern, NSW, 2016
  • Place, Crown Street
    ‪9 min walk‬
  • Place, University of Sydney
    ‪12 min walk‬
  • Place, Capitol Theatre
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Bed in 12 Bed Mixed Dormitory Room

A dormitory room with bunk beds, a window with curtains, and a blue storage unit.

Bed in 12 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in 4 Bed Mixed Dormitory Room

A dormitory room with bunk beds, a window with curtains, and a blue storage unit.

Bed in 4 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in 8 Bed Female Dormitory Room

A dormitory room with bunk beds, a window with curtains, and a blue storage unit.

Bed in 8 Bed Female Dormitory Room

  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in 6 Bed Mixed Dormitory Room

A dormitory room with bunk beds, a window with curtains, and a blue storage unit.

Bed in 6 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in 8 Bed Mixed Dormitory Room

A dormitory room with bunk beds, a window with curtains, and a blue storage unit.

Bed in 8 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in 10 Bed Mixed Dormitory Room

A dormitory room with bunk beds, a window with curtains, and a blue storage unit.

Bed in 10 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A dormitory room with bunk beds, a desk, and a window.

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Sydney

At Secret Garden Backpackers you'll be within a 20-minute stroll of popular places like University of Sydney and Hyde Park. Highlights at this hostel include free continental breakfast. .This smoke-free hostel offers free WiFi in public areas, a games room and a terrace. Added amenities include laundry facilities, a garden and barbecues. There's also the convenience of free parking nearby. .Attractions within a 30-minute walk of this Redfern hostel include Sydney Town Hall and International Convention Centre Sydney.
View more Hostels in SydneyOpens in a new window

What's nearby

  • Crown Street - 9 min walk - 0.8 km
  • University of Technology Sydney - 12 min walk - 1.1 km
  • University of Sydney - 12 min walk - 1.1 km
  • Capitol Theatre - 16 min walk - 1.4 km
  • World Square Shopping Centre - 17 min walk - 1.5 km

Getting around

  • Sydney Redfern Station - 11 min walk
  • Redfern Station - 11 min walk
  • Sydney Airport (SYD) - 20 min drive

Restaurants

  • ‪Tany's Japanese Restaurant - ‬5 min walk
  • ‪Sushi-mori - ‬6 min walk
  • Città Cafe
  • ‪Miss Rolls And Bowls - ‬1 min walk
  • ‪Breadfern Bakery - ‬4 min walk

About this property

Secret Garden Backpackers

Free breakfast is available. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at Secret Garden Backpackers.

This Sydney hostel is smoke free.

  • 19 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Storage area for luggage
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Secret Garden Backpackers offers 19 shared accommodations with shared/communal kitchens and an iron/ironing board. This accommodation offers separate dining areas. Fridges and microwaves are provided. Guests have access to shared bathrooms. Bathrooms include a shower.

This Sydney hostel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Free continental breakfast

Things to do

  • Arcade/game room

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Separate dining area
  • Shared kitchen access

More

  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open Monday - Friday (8 AM - 8 PM) and Saturday - Sunday (9 AM - 7 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's dormitory rooms are best suited to guests who are ages 18 to 35.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

SECRET GARDEN BACKPACKERS Hostel Redfern
SECRET GARDEN BACKPACKERS Redfern
SECRET GARDEN BACKPACKERS Red
Secret Backpackers Redfern
SECRET GARDEN BACKPACKERS Redfern
SECRET GARDEN BACKPACKERS Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at Secret Garden Backpackers?

Secret Garden Backpackers offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Secret Garden Backpackers?

The closest beach to Secret Garden Backpackers is Coogee Beach (5.9 km).

Is Secret Garden Backpackers family-friendly?

No, Secret Garden Backpackers is an adults-only property.

Does Secret Garden Backpackers serve breakfast?

Sure does, free continental breakfast is offered at Secret Garden Backpackers.

Is there a free airport shuttle available at Secret Garden Backpackers?

No, Secret Garden Backpackers does not offer an airport shuttle service.

What time are check-in & check-out at Secret Garden Backpackers?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Secret Garden Backpackers?

No, only service animals are allowed.

Secret Garden Backpackers Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 5 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

6.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Really enjoyed my stay here, it was comfortable, lovely and clean and it felt very safe. Free breakfast, and lockers in the room were a real bonus! I will be back!
Stayed 4 nights in Jul 2018
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Sérieusement c'est le pire hotel en Backpacker où j'ai pu aller niveau propreté... On a eu des cafards dans la chambre, on avant rarement du papier toilettes, la cuisine etait dans un état épouvantable et je ne parle pas de la salle de bain du 2e étage...
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

Junsu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT stay in this place.

DO NOT stay in this place. ㅈ You will experience very warm welcoming aussie hospitality?!?!? from the managing one called Jackie. One night a boy stayed underneath my bed brought a girl in from the street, shared the bed, and woke me up in the middle of the night. In the morning of my check out day, I told her about it. IT'S NOT A CRIME' that one said, and asked me to leave the premises immediately. I complained about her irresponsible response and behavior, then this idiot called police and kicked me out. DO NOT jeopardise your safety over a few AUS dollars. 절대 이곳에서 숙박하지 마세요!
Stayed 4 nights in Jan 2020
Verified review

4/10 Poor

Kihiem

Disliked: Cleanliness, property conditions & facilities
Terrible flooring and small rooms Too many steps upstairs Very old buildings Good location Near central station
Stayed 4 nights in Dec 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Negatives: The bathroom was very dirty. There was beard hair in the sink for days and the water wouldn't drain away. Also tissue all over the floor. There is no lift access to the top floors. Positives: cheap price. Free cereal or toast for breakfast. Friendly staff.
Stayed 6 nights in Nov 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
It has been 3 days since i left, no deposit for my key has been returned.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Rs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and overall nice friendly environment. Lots of new friends.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
The Secret Garden Backpackers is found in a convenient location. A short walk from Sydney Central Railway Station. Parks, a council pool and Redfern Oval are close. A stroll along Cleveland St brings you to the local Coles Shopping Centre. There is also a wide range of restaurants to be explored along the street. Enjoy your stay in the area not far from the CBD
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly and accommodating staff. Comfortable to stay for a couple of nights but would struggle staying long term.
Stayed 3 nights in Feb 2019
Verified review

4/10 Poor

Nikita

Liked: Staff & service
Disliked: Property conditions & facilities

Ingen parkering alligevel og uhøflige gæster

Der var ingen parkering, selvom at der bliver reklameret med det.. Det er et faldefærdigt hostel, men man kan leve med det. Mange af de helt unge backpacker-gæster var sindssygt uhøflige og havde ingen form for respekt for andre mennesker...
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Love it here, second time I have stayed and I wish it was longer! So clean, so welcoming, so friendly! Great location, comfy beds, kitchens and bathrooms are great especially the one by room 2. Will stay again!
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

CHI HO

Just ok

Just ok.
Stayed 6 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Not too shabby!

It's quite clean and has all the stuff you need plus a nice garden which is also the dining area. Less than 10 min walk to Central Station or Surry Hills. Only minus for me was that the toilets were far away from our room. Otherwise no complaints!
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to central stn

The place looked nothing like its pictures. The rooms were never cleaned, they allowed noise to all hours which made sleeping difficult and had people sleeping in communal areas (tv room) that we’re not guests of the hotel. There are also a lack of bathroom facilities and inconvenienced by one guest breaking the sink in the downstairs bathroom which left only 2 bathrooms in operation, and lob waits to use facilities. Very disappointing stay, would never recommend anyone stay there.
Stayed 7 nights in Sep 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

The staffs are very friendly ,and the location is good.
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Daniel

개인적으로 저는 별로 없습니다
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Andrea Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free breakfast, can't complain!

Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018