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4.6 out of 5

"We loved the history of the hotel and combining this with the tasteful decor, use of old timber to create atmosphere, friendly staff and very spacious ... " More

By a verified traveller on Fri 15 Mar 2024

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Hotel Description

The Woolstore 1888 by Ovolo puts you in the center of Sydney, 0.7 km (0.4 mi) from Star Casino and 0.7 km (0.4 mi) from International Convention Centre Sydney. Highlights at this eco-certified hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Mister Percy, is open for breakfast and dinner. 333 square feet (31 square meters) of event facilities include meeting rooms and conference space. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning continental breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

This 4-star Pyrmont hotel is 2.7 km (1.7 mi) from Circular Quay and 1 km (0.7 mi) from SEA LIFE Sydney Aquarium.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$227* Per night/room 24 Mar. - 25 Mar.

Shoebox

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Stirred

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shaken

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Woolstore 1888 by Ovolo ratings based on 244 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Woolstore 1888 by Ovolo

Everyone (132) Couples (68) Business (2) Family (23)
5 out of 5
We loved the history of the hotel and combining this with the tasteful decor, use of old timber to create atmosphere, friendly staff and very spacious rooms, we were very impressed with this hotel and can’t wait to return.

Posted by on 15 Mar. 2024

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5 out of 5
Great friendly staff. Not 1 thing I didn’t like. Highly recommended

Posted by on 13 Mar. 2024

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Comment from Hotel Management

16 Mar. 2024 by Sanzita G

Hi Andrew,Thank you for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to provide exceptional service, and it's wonderful to know that our efforts have left a lasting impression on you.We truly appreciate your recommendation and are delighted that there wasn't a single thing you didn't like about your stay. It's feedback like yours that motivates us to continue delivering outstanding hospitality.We look forward to welcoming you back again soon. If you ever need anything or have any questions, please feel free to reach out.kind regards,

3 out of 5
Great location but couple of things disappointed me. 1. The size of the room (very small) 2. The complimentary mini bar was 2 bottles of water, 2 cokes and a red bull. 3. Social hour not included as I booked through a 3rd party.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by SG

Hi John,Thank you for sharing your feedback with us. We're glad to hear that you found our location to be great.Regarding your concerns:We apologize if the size of the room did not meet your expectations. While some of our rooms may be on the smaller side, we aim to provide a comfortable and cozy atmosphere for our guests.We're sorry to hear that you were disappointed with the selection of items in the complimentary mini-bar. We strive to offer on demand of beverages to cater to different preferences, and we appreciate your feedback on this matter.We regret any inconvenience regarding the social hour not being included in your booking through a third party. I would highly suggest booking directly to receive more perks.Your feedback is important to us, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience. If you have any further questions or suggestions, please feel free to reach out to us directly.Wooly regards,

1 out of 5
Tried to change days of the booking. Very very difficult place. Avoid.

Posted by on 24 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Sanzita G

Hi David,We're sorry to hear about the challenges you faced when attempting to change the days of your booking. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it caused. We always aim to make the booking process as smooth and straightforward as possible for our guests, and it's disappointing to hear that we fell short in your case.Your feedback is important to us, and we will review our booking procedures to identify areas for improvement. We strive to provide excellent service from the moment a guest considers booking with us, and we regret that we did not meet your expectations in this instance.We appreciate you taking the time to share your experience, and we hope to have the opportunity to better serve you in the future. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly.Wooly regards,

2 out of 5
Rooms are so overpriced for what is supplied, the room I had , you couldn’t swing a cat without hitting the walls. Did stay long in this place.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Sanzita G

Hi Jeffrey,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience with us fell short of your expectations. We strive to offer our guests comfortable accommodations at fair prices, and we regret that you felt the room did not meet your needs or provide good value for the price.We apologize for any inconvenience caused by the size of the room. We understand the importance of space and comfort during your stay, and we regret if the room size did not meet your expectations. Your feedback is invaluable to us, and we will use it to improve our offerings and ensure a more positive experience for our guests in the future.If you would like to discuss your concerns further or if there is anything else we can do to address your feedback, please don't hesitate to contact our team directly. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regardsThe Woolstore 1888 Team

5 out of 5
The hotel had a understated, relaxing boutique feel to it, so it didn't feel like a big bustling hotel, but just a nice place to stay. The room was spacious with an uncluttered design with good bathroom features. The restaurant downstairs was interesting both in the evening and for breakfast. It was well located for the ICC. I'd stay at the Woolstore again for leisure.

Posted by on 7 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by SG

Hi Bill,We're delighted to hear that you found our hotel relaxing and not like a big bustling hotel but, rather nice place to stay. It's great that you enjoyed the spacious room, bathroom features and our restaurant. We're pleased our location was convenient for the ICC, and we'd be honoured to welcome you back for another leisurely stay. Thank you for your positive feedback,Kind regards,The woolstore 1888

5 out of 5
My stay at the woolstore 1888 by ovolo was clean Friendly Walking distance to the harbour and the lyric theatre and star casino I was extremely happy with my stay

Posted by on 20 Jan. 2024

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Comment from Hotel Management

12 Feb. 2024 by SG

Hi Tricia,I love you enjoyed your stay with us! Nothing makes us happier than our guests being happy.It was a pleasure to have you stay with us. I am pleased to read that our friendly team and facilities had a positive impact on your stay with us.I look forward to welcoming you back to The Woolstore 1888 by Ovolo.

5 out of 5
I have stayed many times at this property. It never disappoints. Rooms are great and staff are exceptional.

Posted by on 21 Dec. 2023

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Comment from Hotel Management

13 Feb. 2024 by Sanzita

Hi Eduardo,We sincerely appreciate your continued loyalty and your kind words about your recent stay with us. Thank you for taking the time to share your feedback.We're thrilled to hear that you've had consistently positive experiences during your stays with us. It's wonderful to know that our rooms continue to meet your expectations and that our staff consistently provide exceptional service.Your satisfaction is our top priority, and we're grateful for the opportunity to continue exceeding your expectations with each visit.We look forward to welcoming you back for many more enjoyable stays in the future!Warm regards,

4 out of 5

Posted by on 10 Dec. 2023

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4 out of 5
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Posted by on 24 Nov. 2023

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About the The Woolstore 1888 by Ovolo

Location 139 Murray Street, Pyrmont, NSW 2009

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 333 square feet (31 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the eco-certified The Woolstore 1888 by Ovolo. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 333 sq ft of conference space
  • 31 sq m of conference space
  • Built in 1888
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Exhibition Centre Station (0.6 km / 0.3 mi)
  • Metro station: Convention Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Woolstore 1888 by Ovolo offers 90 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Mister Percy - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 30 per person
  • Covered self parking fee: AUD 60 per day
  • Nearby parking fee: AUD 50 per day (82 ft away)
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 1888 Hotel
  • 1888 Hotel Pyrmont
  • 1888 Pyrmont
  • Ovolo 1888 Darling Harbour Hotel
  • Ovolo 1888 Hotel
  • Ovolo 1888 Darling Harbour
  • Ovolo 1888
  • Ovolo 1888

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.