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4.0 out of 5

"The staff were really friendly and helpful. The apartment was quite large which I wasnt expecting and the views were cool. It was nice to have a cup o ... " More

By a verified traveller on Mon 20 Apr 2020

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Hotel Description

At Oaks Sydney Castlereagh Suites you'll be within just a 15-minute stroll of Paddy's Market and Hyde Park. Highlights at this property include an indoor swimming pool and in-room free WiFi.

You can enjoy a TV with cable channels, and each apartment features a DVD player, a hair dryer, and a phone. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. 24-hour room service and an iron/ironing board are also available.

Enjoy the fitness center and spa tub. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Sydney Central Business District property include University of Technology Sydney and Queen Victoria Building.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119* Per night/room 26 May - 27 May

Studio City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two bedroom Apartment (Hotwire) - No Housekeeping

Bed Count 3 King Beds Maximum Occupancy 5 Max

Oaks Sydney Castlereagh Suites ratings based on 947 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Oaks Sydney Castlereagh Suites

Everyone (577) Couples (192) Business (2) Family (163)
2 out of 5
It was tidy but looked a little run down compared to the photo’s online and there was also blood on the wall. Small but it was there.

Posted by on 23 May 2020

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5 out of 5
The staff were really friendly and helpful. The apartment was quite large which I wasnt expecting and the views were cool. It was nice to have a cup of coffee in the morning with a view of Sydney. I would definitely recommend staying here. It was excellent value for money

Posted by on 20 Apr. 2020

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Comment from Hotel Management

20 Apr. 2020 by Olha - Front office manager

Dear Guest, Thank you for your feedback. We will be happy to see you again! Kind regards,

4 out of 5
Great customer service. Kitchen utensils could have been a more cleaner.

Posted by on 11 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Raj

Thank you for your feedback

5 out of 5
The building was a little older in design but it was very spacious and great value for money. The balcony and views were fantastic across the city, easy access to everything in the CBD and amazing restaurants in Haymarket.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by FOM

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Team@ Oaks Sydney Castlereagh Suites

5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by FOM

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Team@ Oaks Sydney Castlereagh Suites

4 out of 5
Very convenient to everything and desk staff very efficient

Posted by on 24 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Raj

Thank you for staying on Oaks on Castlereagh, we appreciate your feed back.

5 out of 5

Posted by on 20 Feb. 2020

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Comment from Hotel Management

9 Mar. 2020 by FOM

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Team@ Oaks Sydney Castlereagh Suites

3 out of 5
Well priced and clean. I can accept the noise from the adjacent train station however the indoor air conditioner / compressor was unacceptable.

Posted by on 19 Feb. 2020

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Comment from Hotel Management

10 Mar. 2020 by FOM

Dear Guest, Thank you for taking the time to share your experience. On behalf of our entire team at Oaks on Castlereagh, we apologize for the concerns you shared about your experience with us. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Management Team

1 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by FOM

Dear Guest, Thank you for providing valued feedback. We sincerely hope to have the opportunity of seeing you again soon. Team@ Oaks Sydney Castlereagh Suites

2 out of 5
Property was old and not like the pictures shown online. Said I picked a winner online but definitely was not!

Posted by on 11 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by FOM

Dear Guest, Thank you for your valued feedback. On behalf of our entire team at Oaks on Castlereagh, we apologize for the concerns you shared about your experience with us. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Management Team

About the Oaks Sydney Castlereagh Suites

Location 317 Castlereagh Street, Haymarket, NSW 2000

Property Features

Oaks Sydney Castlereagh Suites offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Oaks Sydney Castlereagh Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Haymarket apartment is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 29 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (15.1 km / 9.4 mi)
  • Train station: Sydney Central Station (0.6 km / 0.4 mi)
  • Metro station: Capitol Square Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Sydney Castlereagh Suites offers 145 accommodations with DVD players and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers. This Haymarket apartment provides complimentary wireless Internet access. Premium cable television is provided.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Oaks Sydney Castlereagh Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • Staffed front desk
  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 45.00 per day
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castlereagh Oaks
  • Oaks Castlereagh
  • Oaks Castlereagh Apartment
  • Oaks Castlereagh Apartment Haymarket
  • Oaks Castlereagh Haymarket
  • Oaks Castlereagh Sydney Apartment
  • Oaks Castlereagh Sydney
  • Oaks Castlereagh Sydney Central
  • Oaks Castlereagh Central
  • Oaks Castlereagh Sydney Central Apartment Haymarket
  • Oaks Castlereagh Sydney Central Apartment
  • Oaks Castlereagh Sydney Central Haymarket
  • Oaks on Castlereagh
  • Oaks on Castlereagh Sydney
  • Oaks On Castlereagh Sydney Central
  • Oaks reagh Sydney Central Hay
  • Oaks On Castlereagh Sydney Central
  • Oaks Sydney Castlereagh Suites Apartment
  • Oaks Sydney Castlereagh Suites Haymarket
  • Oaks Sydney Castlereagh Suites Apartment Haymarket

You should know

  • Children 9 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.