4.0 out of 5

"Good service, clean and comfortable, no noise interference from traffic, trains or other guests. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

At Oaks On Castlereagh, Sydney Central you'll be 2.7 km (1.7 mi) from Sydney Opera House and 2.8 km (1.7 mi) from University of Sydney. Highlights at this property include an indoor swimming pool and in-room free WiFi.

Enjoy the fitness centre and spa tub. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

With a stay at this 4-star Sydney Central Business District property, you'll be 2.4 km (1.5 mi) from Circular Quay and 3.1 km (1.9 mi) from Sydney Harbour Bridge.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$159 per night

Studio City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two bedroom Apartment (Hotwire) - No Housekeeping

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Oaks On Castlereagh, Sydney Central ratings based on 837 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Oaks On Castlereagh, Sydney Central

Everyone (529) Couples (171) Business (2) Family (133)
5 out of 5
Mixed feelings here. The foyer is not a welcoming or relaxing first impression. The elevators sound like they are having thier last breath death rattle. However, the staff are friendly and efficient, and very welcoming and helpful. The lift sounds like a rocket but it moves like one too. No slow trip there. Pool area is clean and well presented. The room was excellent, very very clean, especially the bathroom. The bed was massive, very comfortable and very clean. Very well maintained room. My only critique is the aircon is quiet loud, but not enough to intrude. Very little noise from other guests too. No sleep interference. Very very good experience after initial impressions.

Posted by on 9 Dec 2018

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4 out of 5
Value for money; proximity in the city places of interests; easy accessibility

Posted by on 12 Nov 2018

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Comment from Hotel Management

13 Nov 2018 by Helena P

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Kind Regards,

1 out of 5
Olga at Front Reception was incredibly rude and no customer service skills or manners at all, continued to take phone calls and did not even acknowledge our arrival. Bathroom tiles floating due to water leaks and pooling water underneath, when reported Olga did not appear to believe me so I took her up to show her the damage and water issues. The toilets in the pool area were leaking so there was urine all over the floor, these are the only toilets for the pool and games area, no signs or advice just awful smell and slip hazard with toilet water/urine all over floor. Massive water issues and repairs required in hotel. Language barriers, no customer service and rude.

Posted by , from Gold Coast on 3 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Helena P

Dear Guest, We appreciate your valued feedback. I have shared your feedback with my entire team and necessary action has been taken for continuous improvement in our product and service standards. Kind Regards,

4 out of 5
Big rooms, good location, very clean, staff very helpful. Pool not heated and pool area in need of renovation.

Posted by on 1 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Helena P

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Kind Regards,

4 out of 5
Our two bedroom apartment was lovely, modern and clean (with the exception of a couple of small stains on the couch). We enjoyed our stay 95% (the other 5% being when we had to evacuate due to an alarm, and staff not letting us know when we could re-enter the building).

Posted by on 30 Oct 2018

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Comment from Hotel Management

5 Nov 2018 by Helena P

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Kind Regards,

4 out of 5
Staff were great, place was lovely if a little dated, but was clean and huge. Would definitely stay again.

Posted by on 18 Oct 2018

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Comment from Hotel Management

21 Oct 2018 by Helena P

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Kind Regards,

4 out of 5
Pleasant studio apartment, close to the CBD. Enjoyed my stay

Posted by , from Melbourne on 1 Oct 2018

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Comment from Hotel Management

11 Oct 2018 by FOM

Dear Rhonda, Thank you for providing valued feedback. We look forward to seeing you again soon. Team@ Oaks on Castlereagh

5 out of 5
Terrific location. Close to CBD and quick walk to Central train station.

Posted by on 18 Sep 2018

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Comment from Hotel Management

1 Oct 2018 by Sarah D

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Team@ Oaks on Castlereagh

5 out of 5
Very pleasant staff, helpful Let us put the car in early so that we could continue our day without worry

Posted by , from Nevertire, west of Dubbo on 9 Sep 2018

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Comment from Hotel Management

10 Sep 2018 by Sarah D

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Kind Regards,

4 out of 5
Not a nice view, where we are, but staff are very nice

Posted by on 7 Sep 2018

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Comment from Hotel Management

10 Sep 2018 by Sarah D

Dear Guest, Thank you for providing feedback on your stay with us. Our fully furnished spacious apartments located in the heart of the city provides all the comfort and convenience to all that you need to relax and enjoy your stay, making our property an ideal stop over for your short or long stays. We look forward to welcoming you back on your next pleasant stay with us. Kind Regards,

About the Oaks On Castlereagh, Sydney Central

Location 317 Castlereagh Street, Haymarket, NSW 2000

Property Features

Oaks On Castlereagh, Sydney Central offers its guests an indoor pool, a spa tub, and a fitness centre. Public spaces have free WiFi. Tour or ticket assistance, a BBQ, and on-site laundry facilities are also featured at Oaks On Castlereagh, Sydney Central. For a fee, parking is available. This 4-star Haymarket apartment is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 29 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (9.8 km / 6.1 mi)
  • Train station: Sydney Central Station (0.6 km / 0.4 mi)
  • Metro station: Capitol Square Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks On Castlereagh, Sydney Central offers 125 forms of air-conditioned accommodation with DVD players and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower. This Haymarket apartment provides complimentary wireless Internet access. Premium cable televisions are provided.

  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Electric kettle
  • Shower
  • Hairdryer
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 40.00 per day
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Castlereagh Sydney Central Apartment
  • Oaks Castlereagh Central Apartment
  • Oaks Castlereagh Sydney Central
  • Oaks Castlereagh Central