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4.4 out of 5

"The bed was 2 singles together and kept rolling apart. The quality of linen and pillows was not great although very clean. The television has a bright ... " More

By a verified traveller on Sat 29 Feb 2020

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Hotel Description

Metro Aspire Hotel, Sydney places you in the center of Ultimo, within a 30-minute stroll of International Convention Centre Sydney and SEA LIFE Sydney Aquarium. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

All 96 rooms feature TVs with digital channels, and you can enjoy coffee/tea makers, safes, and hair dryers. In-room dining is easy with amenities like refrigerators and room service. Phones, irons/ironing boards, and desks are also available.

The restaurant, Gumtree Restaurant & Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM. There's also self parking, along with the convenience of airport pick-up service.

With a stay at this 4-star Ultimo hotel, you'll be 1.9 km (1.2 mi) from Sydney Tower and 2.8 km (1.8 mi) from Circular Quay.

Premium Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$72* Per night/room 14 Jun. - 15 Jun.

Deluxe Room, Balcony

Bed Count 2 King Beds Maximum Occupancy 5 Max

Metro Aspire Hotel, Sydney ratings based on 215 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Metro Aspire Hotel, Sydney

Everyone (151) Couples (20) Business (1) Family (22) Other (2)
2 out of 5
The room was okay but the walls were so thin. I could hear people’s conversations in other rooms, hear people coughing and hear peoples alarms going off. Very disruptive night.

Posted by , from Queensland on 9 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Metro Aspire Team Member

Dear Lauren Thank you for choosing Metro Aspire Hotel for your recent accommodation. We genuinely appreciate your time to give us feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We genuinely apologize in regard to the noise. We will definitely pass this message to our management. Please be advised that we always have a 24-hour receptionist, and therefore on your next stay, please give us a call at any time as our receptionist will be more than happy to help you straight away. Once again, we are always looking forward to have the opportunity to serve you again in the nearest future. Kind regards, Metro Aspire Team Member

3 out of 5
The bed was 2 singles together and kept rolling apart. The quality of linen and pillows was not great although very clean. The television has a bright light on when switched off which makes it difficult to sleep. Walls are paper thin.

Posted by on 29 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Metro Aspire Team

Dear Jane Thank you for taking the time to share your feedback from your recent stay at Metro Aspire Hotel Sydney. We do apologize if your bed was uncomfortable please be advised all beds should have a mattress topper to stop the divide in the bed being felt. We apologize for this inconvenience and will share your comments with our Housekeeping teams. Thank you once again for sharing your feedback and we hope to welcome you back to Metro Aspire Hotel Sydney in the future. Kindest Regards Metro Aspire Team

2 out of 5

Posted by on 22 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Reception

Thank you for choosing Metro Aspire Hotel for your recent accommodation. We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We believed that you had a beautiful and amazing experience whilst in Sydney, and Metro Aspire could be a part of it. It is wonderful to know that you liked our spacious room, and our staff could provide you with an exceptional quality of service that could exceed your expectations. Metro Aspire is indeed located in a quiet, yet strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many more great areas. We really appreciate your feedback and we genuinely apologise for the service that was not as the standard that we proud ourselves on. We will definitely pass this message to our management. Please be advised that we always have a 24-hour receptionist, and therefore on your next stay, please give us a call at any time as our receptionist will be more than happy to help you straight away. Once again, we are always looking forward to having you stay with us again in the nearest future. Kind regards, Metro Aspire Team Member

4 out of 5
The iron I used is quite dirty. But overall the hotel s clean and good

Posted by on 21 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Darren Cappetti

Dear Guest We really appreciate your feedback and we genuinely apologize for the service that was not as the standard that we proud ourselves on. We will definitely pass this message to our management. Please be advised that we always have a 24-hour receptionist, and therefore on your next stay, please give us a call at any time as our receptionist will be more than happy to help you straight away. Once again, we are always looking forward to having you stay with us again in the nearest future.

5 out of 5
Great service willing to help arrange transportation friendly staff

Posted by on 19 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Metro Aspire Team

Dear Anonymous Thank you for taking the time to share your feedback from your recent stay at Metro Aspire Hotel Sydney. We are delighted to see you enjoyed your recent stay and were happy with the services provided by our teams. Thank you once again for your kind feedback and we hope to welcome you back to Metro Aspire Hotel in the future. Kindest Regards Metro Aspire Team

3 out of 5
Hi , we stayed in riom 414, the coloured bed lay was dirty, looked like it had semen stains on it. The Irish girl and the young gay guy on the front counter were most helpful with sorting out our room and providing info on Sydney transpprt options. The other staff were average with their customer service skills.

Posted by on 14 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Sophia

Dear Anonymous, Thank you for choosing Metro Aspire Hotel for your recent accommodation. We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We believed that you had a beautiful and amazing experience whilst in Sydney, and Metro Aspire could be a part of it. It is wonderful to know that you liked our spacious room, and our staff could provide you with an exceptional quality of service that could exceed your expectations. Metro Aspire is indeed located in a quiet, yet strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many more great areas. We really appreciate your positive feedback and we genuinely apologise for the service that was not as the standard that we proud ourselves on. We will definitely pass this message to our management. Please be advised that we always have a 24-hour receptionist, and therefore on your next stay, please give us a call at any time as our receptionist will be more than happy to help you straight away. Once again, we are always looking forward to having you stay with us again in the nearest future. Best regards, Metro Aspire Hotel Sydney Team

4 out of 5

Posted by on 31 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Metro Aspire Team Member

Dear Anonymous, Thank you for choosing Metro Aspire Hotel for your recent accommodation. We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We believed that you had a beautiful and amazing experience whilst in Sydney, and Metro Aspire could be a part of it. It is wonderful to know that you liked our spacious room, and our staff could provide you with an excellent quality of service that could exceed your expectations. We are pleased to see that you loved the breakfast and also our dinner special menu. Please let us share this beautiful comment amongst our staff. We believed our staff will be very happy to see such kind and positive feedback from you. Metro Aspire is indeed located in a quiet, yet strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many greater areas we are always looking forward to having you stay with us again in the nearest future. Kindest regards, Metro Aspire Team Member

1 out of 5

Posted by on 30 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Metro Aspire Team Member

Dear Anonymous, Thank you for choosing Metro Aspire Hotel for your recent accommodation. We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We believed that you had a beautiful and amazing experience whilst in Sydney, and Metro Aspire could be a part of it. It is wonderful to know that you liked our spacious room, and our staff could provide you with an excellent quality of service that could exceed your expectations. We are pleased to see that you loved the breakfast and also our dinner special menu. Please let us share this beautiful comment amongst our staff. We believed our staff will be very happy to see such kind and positive feedback from you. Metro Aspire is indeed located in a quiet, yet strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many greater areas we are always looking forward to having you stay with us again in the nearest future. Kindest regards, Metro Aspire Team Member

5 out of 5

Posted by on 29 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Metro Aspire Team

Dear Anonymous. Thank you for taking the time to review your recent stay at Metro Aspire Hotel Sydney. We are delighted to see you enjoyed your stay and were happy with your appointed room and our hotel's location. Thank you for your kind comment regarding our friendly team we will bee sure to share your kind feedback. Thank you also for your compliments for our Gumtree Restaurant. Our restaurant serves a different daily special each evening for dinner at a cost of $20, this meal is also served with a Gumtree Larger. Thank you once again for the kind feedback we hope to welcome you back to Metro Aspire Hotel Sydney in the future. Kindest Regards Metro Aspire Team

4 out of 5

Posted by on 27 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Metro Aspire Team Member

Dear Anonymous, Thank you for choosing Metro Aspire Hotel for your recent accommodation. We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We believed that you had a beautiful and amazing experience whilst in Sydney, and Metro Aspire could be a part of it. It is wonderful to know that you liked our spacious room, and our staff could provide you with an exceptional quality of service that could exceed your expectations. Metro Aspire is indeed located in a quiet, yet strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many greater areas we are always looking forward to having you stay with us again in the nearest future. Kind regards, Metro Aspire Team Member

About the Metro Aspire Hotel, Sydney

Location 383-389 Bulwara Road, Ultimo, NSW 2007

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Metro Aspire Hotel, Sydney. A shuttle from the airport to the hotel (available on request) is available for a fee. Parking is available for a fee. A complete renovation of Metro Aspire Hotel, Sydney was completed in December 2016. Smoking is allowed in designated areas at this 4-star Ultimo hotel.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (9.9 km / 6.2 mi)
  • Train station: Sydney Central Station (1.5 km / 0.9 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Metro Aspire Hotel, Sydney offers 96 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 40-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ultimo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Gumtree Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available on request from 6 AM to 7 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 6 AM to 7 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25.00 for adults and AUD 12.50 for children (approximately)
  • Airport shuttle fee: AUD 16 per person
  • Self parking fee: AUD 30.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aspire Hotel Sydney Ultimo
  • Aspire Sydney Ultimo
  • Metro Aspire Hotel Sydney Ultimo
  • Metro Aspire Hotel Sydney
  • Metro Aspire Sydney Ultimo
  • Metro Aspire Sydney
  • Aspire Hotel Sydney
  • Metro Aspire Hotel, Sydney Hotel
  • Metro Aspire Hotel, Sydney Ultimo
  • Metro Aspire Hotel, Sydney Hotel Ultimo

You should know

  • Metro Aspire Hotel, Sydney offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.