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Holiday Inn Express Sydney Airport, an IHG Hotel

3.5-star property
2-12 Sarah Street, Mascot, NSW 1800 796 370
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4.7 out of 5
Exceptional!
See all 37 wotif Reviews

"Great service and management of the recent Sydney lockdown, the staff were fantastic at adapting to this " More

By a verified traveller on Sat 31 Jul 2021

Points Of Interest

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Hotel Description

At Holiday Inn Express Sydney Airport, an IHG Hotel, you'll be 4.1 km (2.6 mi) from Westfield Eastgardens and 6.2 km (3.9 mi) from Entertainment Quarter. Highlights at this hotel include free breakfast, a restaurant, and a bar/lounge.

LCD TVs with cable channels are featured in all 247 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. You'll find nice touches like designer toiletries and premium bedding to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and express check-out. Other amenities include a coffee shop/café, coffee/tea in a common area, and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 3.5-star Mascot hotel include Sydney Cricket Ground and Sydney Opera House.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$138* Per night/room 7 Nov. - 8 Nov.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Sydney Airport, an IHG Hotel ratings based on 37 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Sydney Airport, an IHG Hotel

Everyone (21) Couples (8) Family (2)
5 out of 5
Great service and management of the recent Sydney lockdown, the staff were fantastic at adapting to this

Posted by on 31 Jul. 2021

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Comment from Hotel Management

1 Aug. 2021 by Reservations

Thank you for taking the time to review your stay. It is fantastic to see that you enjoyed so many aspects of your time and could make use of our fantastic location and enjoyed so many hotel facilities. We hope to welcome you back soon. Kind regards, The Reservations Team

5 out of 5
Excellent HVAC system

Posted by on 25 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Reservations

Thank you for your review. It is great to see that the air-conditioning was working well for you!

5 out of 5
clean room and very close to airport

Posted by on 20 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Reservations

Hello Anonymous, Thank you so much for your kind review of the Holiday Inn Express Sydney Airport. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

5 out of 5
Room was fantastic, clean and comfortable. Staff were very professional and friendly.

Posted by on 18 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Reservations

Hello Anonymous, Thank you so much for your kind review of the Holiday Inn Express Sydney Airport. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

5 out of 5

Posted by on 18 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Reservations

Thank you

4 out of 5
Overall value for money

Posted by on 15 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Tayla

Thank you for taking the time to review your stay.

5 out of 5
Great location. Safe area. Easy

Posted by on 15 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Tayla

Thank you for taking the time to review your stay. It is fantastic to see that you enjoyed so many aspects of your time and could make use of our fantastic location and enjoyed so many hotel facilities. We hope to welcome you back soon. Kind regards, The Reservations Team

3 out of 5

Posted by on 9 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Reservations

Hello Anonymous, Thank you so much for your kind review of the Holiday Inn Express Sydney Airport. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

5 out of 5
Check in was easy, the staff helpful and the room was modern and very clean. As I was unable to stay for the included breakfast due to an early departure, the breakfast box they provided was a nice touch.. However, as this contained cereal and yoghurt (and I'm unsure if this was an oversight or error) a spoon was not inc.uded. Also some bottled water in the room would have been appreciated. Due to the close proximity to the airport I would certainly stay there again when departing on an early flight.

Posted by on 3 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Reservations

Hello Anonymous, Thank you so much for your kind review of the Holiday Inn Express Sydney Airport. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

5 out of 5

Posted by on 30 May 2021

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Comment from Hotel Management

10 Jun. 2021 by Reservations

Hello Anonymous, Thank you so much for your kind review of the Holiday Inn Express Sydney Airport. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

About the Holiday Inn Express Sydney Airport, an IHG Hotel

Location 2-12 Sarah Street, Mascot, NSW 2020

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Holiday Inn Express Sydney Airport, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee. Parking is available for a fee. This 3.5-star Sydney hotel is smoke free.

  • 247 guestrooms or units
  • 9 levels
  • Built in 2020
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney St Peters Station (3.2 km / 2 mi)
  • Metro station: Mascot Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Sydney Airport, an IHG Hotel offers 247 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Holiday Inn Express Sydney Airport, an IHG Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 12
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: AUD 10 (one-way)
  • Shuttle transfer per child: AUD 10 (one-way), (from 10 to 18 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 10 per person (one-way)
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Express Sydney Airport, An Ihg
  • Holiday Inn Express Sydney Airport
  • Holiday Inn Express Sydney Airport, an IHG Hotel Hotel
  • Holiday Inn Express Sydney Airport, an IHG Hotel Mascot
  • Holiday Inn Express Sydney Airport, an IHG Hotel Hotel Mascot

You should know

  • Holiday Inn Express Sydney Airport, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.