Luxury Accommodations in St James

Good for overnight stay

In the heart off london

No plugs by the bedside to charge phones. No hooks in the bathroom to hang towels up after a shower. You can’t turn on individual lights but have to select full or mood lighting. We asked to switch rooms and were told there were no rooms available to swap but when we explained some of the lights weren’t working there was suddenly a room available for us to check in to. The shampoo bottle was empty and had to call twice to get it refilled, it took over an hour for staff to replace the empty shampoo container. Check in staff did not advise us the pool was closed for maintainance and we only found out when we went to the pool. If you want room service you have to remember to call the staff and ask them to clean your room. Overall a very expensive hotel which lacks basic amenities like plugs by bedside and hooks for towels. Staff could have provided a much better service. This hotel is not worth the price paid although it is in a good location the room is very basic!