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5.0 out of 5

"Facilities: Distinctive; Value: Average price; Service: Outstanding; Cleanliness: Spotless; Staff are amazing " More

By David, from Australia - NSW - Sydney on Sun 04 Nov 2012

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Hotel Description

A luxury stay in London awaits you at Sofitel London St James. Within steps you'll find popular attractions like Regent Street and Her Majesty's Theatre. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and a 24-hour fitness center.

All 183 soundproofed rooms feature TVs with cable channels, and you can enjoy free WiFi, iPod docks, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Egyptian cotton sheets and pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Free newspapers, free bottled water, and in-room massages are also available.

A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Wild Honey St James, serves French cuisine and is open for breakfast, lunch, and dinner. The Rose Lounge is the hotel's own lobby lounge. Enjoy the fitness center, Turkish bath/hammam, and steam room. 6500 square feet (604 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a short walk of this 5-star London City Centre hotel include The Strand and Piccadilly.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$516* Per night/room 30 Jul. - 31 Jul.

Junior Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, View (Opera Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, View (St James Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel London St James ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel London St James

Everyone (3) Couples (1) Family (1)
5 out of 5

Posted by on 5 Apr. 2013

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5 out of 5
Pros: The friendliness and helpfulness of the staff
Cons: Expensive

Posted by , from Australia - NSW - Sydney on 2 Jan. 2013

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5 out of 5
Pros: Service was wonderful. The ambiance in the Lobby was warm and inviting. Room gorgeous. Location great. All in all a wonderful hotel.
Location: Australia

Posted by , from Australia - NSW - Sydney on 30 Dec. 2012

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5 out of 5
Pros: Location
Cons: No pool or jacuzzi
Location: Perfect
Facilities: Distinctive; Value: Average price; Service: Outstanding; Cleanliness: Spotless; Staff are amazing

Posted by , from Australia - NSW - Sydney on 4 Nov. 2012

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5 out of 5
Pros: Location
Cons: No pool or jacuzzi
Location: Perfect
Facilities: Distinctive; Value: Moderate; Service: Outstanding; Cleanliness: Spotless; Staff are amazing

Posted by , from Australia - NSW - Sydney on 4 Nov. 2012

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Renovations + Closures

The property is closed between March 23 and July 04.

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Sofitel London St James offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel London St James. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 183 guestrooms or units
  • 6 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: London City Airport (LCY) (14.6 km / 9.1 mi)
  • Train station: Charing Cross Station (0.7 km / 0.4 mi)
  • Metro station: Piccadilly Circus Underground Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel London St James offers 183 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Wild Honey St James - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

The Rose Lounge - Onsite lobby lounge. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Pet Policy

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 26 per person (approximately)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel James
  • Sofitel London
  • Sofitel London James
  • Sofitel London St
  • Sofitel London St James
  • Sofitel St
  • Sofitel St James
  • Sofitel St James Hotel
  • Sofitel St James Hotel London
  • St James Sofitel London
  • Accor St James London
  • Sofitel London St James England
  • Sofitel St James London Hotel London
  • Sofitel London St James Hotel
  • London Sofitel St James
  • Sofitel London St James Hotel
  • Sofitel London St James London
  • Sofitel London St James Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.