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ANA Crowne Plaza Narita by IHG

4.0 star property
Hotel in Narita with 2 restaurants and full-service spa

Photo gallery for ANA Crowne Plaza Narita by IHG

Interior
Junior Suite, 2 Double Beds (Airport View)
Exterior
Indoor pool, pool loungers
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
The current price is AU$115
17 July - 18 July

Explore the area

Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Sakura-no-Yama Hill
    ‪3 min drive‬
  • Narita Omotesando
    ‪6 min drive‬
  • Naritasan Shinshoji Temple
    ‪6 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Airport View High Floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds (Airport View High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room

8.4 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

7.6 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed (Forest View High Floor)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Airport View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed (Airport View)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Forest View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds (Forest View)

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed (Forest View)

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Forest View High Floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds (Forest View High Floor)

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds

8.2 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Airport View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds (Airport View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Airport View)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds (Airport View)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Upgraded)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room (Upgraded)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

About the area

Narita

At ANA Crowne Plaza Narita by IHG you'll be 2.8 km (1.7 mi) from Sakura-no-Yama Hill and 3.1 km (1.9 mi) from Omote-sandō. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials along with aromatherapy and reflexology. The fine-dining restaurant, 鉄板焼「菜里多」, serves Japanese cuisine and is open for dinner. スカイダイニング「彩風」 is the hotel's own cocktail bar. Enjoy the 24-hour gym, outdoor tennis court, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 4-property class Horinouchi hotel include Naritasan Shinshoji Temple and Narita Omotesando.

What's nearby

  • Sakura-no-Yama Hill - 3 min drive - 2.0 km
  • Taiheiyo Club Narita Course - 6 min drive - 6.4 km
  • Naritasan Park - 6 min drive - 5.7 km
  • Narita Omotesando - 6 min drive - 6.0 km
  • Naritasan Shinshoji Temple - 6 min drive - 6.0 km

Getting around

  • Higashi-Narita Station - 4 min drive
  • Tokyo (NRT-Narita Intl.) - 7 min drive

Restaurants

  • ‪一天門成田空港LCCターミナル店 - ‬2 min drive
  • ‪吉野家 - ‬3 min drive
  • ‪麺処つるはん - ‬3 min drive
  • ‪フレッシュネスバーガー - ‬2 min drive
  • ‪宮武讃岐うどん 成田空港第3ターミナル店 - ‬2 min drive

About this property

ANA Crowne Plaza Narita by IHG

Hotel in Narita with 2 restaurants and full-service spa
ANA Crowne Plaza Narita by IHG offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 6 meeting rooms available. A health club, a sauna, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Narita by IHG. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Narita hotel.

  • 1 building
  • 390 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1989
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
ANA Crowne Plaza Narita by IHG offers 390 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Similar properties

Exterior

Hotel Nikko Narita

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 3,780 reviews
The price is AU$132
10 July - 11 July
Hotel Nikko Narita

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Parking on site (JPY 400 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

Frequently asked questions

What is the cancellation policy at ANA Crowne Plaza Narita by IHG?

ANA Crowne Plaza Narita by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANA Crowne Plaza Narita by IHG?

As of 9 July 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Narita by IHG on 17 July 2025 start from AU$115.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANA Crowne Plaza Narita by IHG?

Yep, ANA Crowne Plaza Narita by IHG has a self car park for JPY 400 per day. Onsite parking is limited.

Is there a spa on site at ANA Crowne Plaza Narita by IHG?

Yep, there is an onsite spa at ANA Crowne Plaza Narita by IHG. You'll enjoy heaps of services like facials and body treatments.

Does ANA Crowne Plaza Narita by IHG have a pool?

ANA Crowne Plaza Narita by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at ANA Crowne Plaza Narita by IHG?

ANA Crowne Plaza Narita by IHG features a full-service spa, a health club and an indoor pool. All guestrooms come with hydromassage showerheads, premium bedding and 24-hour room service.

What makes ANA Crowne Plaza Narita by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at ANA Crowne Plaza Narita by IHG.

Does ANA Crowne Plaza Narita by IHG serve breakfast?

Yep, travelers can't get enough of the buffet brekkie here! Available daily from 6 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at ANA Crowne Plaza Narita by IHG?

Yep, there's a free airport shuttle that runs from 6:30 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at ANA Crowne Plaza Narita by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ANA Crowne Plaza Narita by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at ANA Crowne Plaza Narita by IHG?

No, pets are not allowed.

ANA Crowne Plaza Narita by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great help from your staff to ensure we could visit areas around Narita
Stayed 1 night in May 2025

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay by the airport, great shuttle.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Venkatachalam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2025

10/10 Excellent

RAJENDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the Airport.
Stayed 1 night in Apr 2025

10/10 Excellent

CATHERINE, Suisun

Stayed 1 night in Apr 2025

10/10 Excellent

Misa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every year I stay here. Wonderful , clean facility, amazing breakfast buffet and great staffs.
Stayed 2 nights in Apr 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel room smelled and looked awful. I complained and asked for another room, but instead they sent air freshener to try to eliminate the old. musty, smoke odor. The furniture was literally fraying and discoloring and the desk was scuffed up. Overall looked very shabby. Although lobby was nice, it was definitely a 2 star hotel room.
Stayed 1 night in Apr 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rest stop

American style hotel with good sized room. Location is remote but they provide shuttle to airport and shopping.
Stayed 1 night in Apr 2025

8/10 Good

Sonny B

Liked: Cleanliness, staff & service
Facility/ rooms need refurbishing.
Stayed 1 night in Apr 2025

6/10 Okay

layton

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

YASUSHI

Stayed 1 night in Mar 2025

10/10 Excellent

Bhupen

Liked: Staff & service, amenities, property conditions & facilities
It was all great.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente comida en el Comedor, en general todo muy bien, pero parece que los cuartos ya requieren actualización, el que nos dieron se ve desgastado y viejo
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan is a beautiful country!!!

All in all, it was a very good experience. My only recommendation is that the front end employees, aka, check-in desk should be trained more with basic English. It did prove quite difficult at times to communicate, especially over the phone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dale

Stayed 1 night in Apr 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service, amenities
Hotel seems outdated and in need of a renovation
Stayed 1 night in Mar 2025

6/10 Okay

Gene

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Thomas, Calgary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is tired and needs some upkeep
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to jump off of to Narita airport.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Convenient Airport Hotel

Our room was small and tired. Public areas good. Breakfast was great. Useful free shuttles to the airport and the station and mall. Value for money but rooms not up to usual Crowne Plaza standard.
Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the lop floor was outstanding. The breakfast was also delicious and convenient. Everyone was very friendly and accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian, GUM

Liked: Cleanliness, staff & service, property conditions & facilities
I had a brief stay at the hotel as I arrived late in the evening and left early morning the next day. The outstanding event was that my flight into Narita was delayed four hours, and my wife arrived in another flight earlier than me. The reservation was under my name, and I emailed the hotel asking my wife to check in and they answered immediately and positively. Kudos to Crown Plaza Narita!
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel near Narita

Very clean. Very good value for the money. Spacious rooms for the Tokyo area. And the shuttle to the airport is very convenient. I fly out of Tokyo a lot so this is slowly but surely becoming my regular hotel stay
Stayed 1 night in Mar 2025

8/10 Good

Stacy

Stayed 1 night in Mar 2025