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4.5 out of 5

"Was really disappointed with the staff reaction to us being a few hours early for check in did let them know in advance, wanted another 5000 yen to c ... " More

By a verified traveller on Wed 25 Mar 2020

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Hotel Description

At International Garden Hotel Narita you'll be 1.8 km (1.1 mi) from Naritasan Shinshoji Temple and 1.8 km (1.1 mi) from Narita Omotesando. Highlights at this hotel include a restaurant, a free airport shuttle, and a spa tub.

Free WiFi, free wired Internet, and TVs are featured in all 463 rooms. Refrigerators and room service make in-room dining convenient. In-room massages, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a business center. Other amenities include a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Within a 20-minute drive of this 3.5-star Narita hotel, attractions include Naritasan Park and Shisui Premium Outlets.

Superior Double Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$82* Per night/room 4 Mar. - 5 Mar.

Superior Twin Room (2 Single Beds and 1 Extra Bed), Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Single Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

International Garden Hotel Narita ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for International Garden Hotel Narita

Everyone (7) Couples (8) Family (4)
3 out of 5
Was really disappointed with the staff reaction to us being a few hours early for check in did let them know in advance, wanted another 5000 yen to check in early but quite happily checked in all the flight crews etc? The hotel wasn’t even busy enough for the shop to open so was really disappointed at the attitude. We went on an adventure into Tokyo and asked if they could secure our luggage which we thought they did but they just left it sitting in the foyer of the hotel which we discovered some six hours later when we returned that anyone could have had access to it. Won’t be staying here again,

Posted by , from Mandurah, Australia on 25 Mar. 2020

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5 out of 5
Te hotel was very clean and staff friendly, service was fast and efficient, nice hotel.

Posted by on 4 Feb. 2019

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4 out of 5

A liitle bit old but nice and clean

Pros: price was good for this type of hotel
Good experience at this hotel, shuttle bus was good, staff were very friendly and helpful

Posted by on 30 Jul. 2018

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5 out of 5

Close to Narita and free shuttle

We have been to Tokyo a handful of times but this trip was just a transit of one night. This hotel is by far the biggest rooms and best value I have ever seen in Tokyo. Very clean, quiet and close to Narita. Used by allot of airline crews and staff were extremely helpful. Great buffet breakfast. Would recommend this place to anyone wanting to stay in the area either for a transit through Narita or for longer.

Posted by , from australia on 19 Jan. 2018

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5 out of 5

Best hotel i stayed in for 9 days in japan

Awesome hotel great facilitiesand great value for money

Posted by on 24 Mar. 2016

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4 out of 5
Pros: Large rooms
Great value, can't beat the price and has a shuttle bus

Posted by , from Australia - QLD - Cairns on 26 Feb. 2015

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5 out of 5
Pros: The shuttle to Narita Station and airport was excellent as was the food in the restaurant. WIll use this hotel again.
Cons: Have nothing bad to say about this hotel's facilities or staff
Location: Just right
Value: Affordable; We were very well looked after

Posted by , from Australia - NSW - Regional NSW on 4 Feb. 2015

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4 out of 5

Posted by , from Sweden on 10 Dec. 2014

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4 out of 5
Pros: Free shuttle bus to either airport,Narita town or Narita train
Cons: Overpriced food in resturant
Location: Close to airpot
Facilities: Modest; Value: Acceptable price; Service: Respectful; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Gold Coast on 27 Oct. 2014

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5 out of 5
Pros: Good quality finishes
Cons: Even though close to airport, shuttle takes half an hour
Location: Close to airport
Value: Bargain; Service: Respectful, Courteous; Cleanliness: Immaculate;

Posted by on 25 Oct. 2014

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About the International Garden Hotel Narita

Location 241-1 Yoshikura, Narita, Chiba-ken 286-0133

Property Features

International Garden Hotel Narita offers its guests a spa tub and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You'll find a business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly International Garden Hotel Narita. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 3.5-star Narita hotel is smoke free.

  • 463 guestrooms or units
  • 9 levels
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Dining venue
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (7.3 km / 4.5 mi)
  • Train station: Keisei Narita Station (2.2 km / 1.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

International Garden Hotel Narita offers 463 accommodations with safes and slippers. This Narita hotel provides complimentary wired and wireless Internet access. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

International Garden Hotel Narita has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Breakfast is not included in the Breakfast rate for children ages 4-6.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at International Garden Hotel Narita

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2400 for adults and JPY 650 for children (approximately)
  • Self parking fee: JPY 300 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • International Garden Hotel Narita
  • International Garden Narita
  • Narita International Garden Hotel
  • Narita International Hotel
  • International Garden Hotel
  • International Garden
  • International Garden Narita
  • Narita International Garden Hotel
  • International Garden Hotel Narita Hotel
  • International Garden Hotel Narita Narita
  • International Garden Hotel Narita Hotel Narita

You should know

  • International Garden Hotel Narita offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.