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Hotel Description

At Sheraton Universal Hotel you'll be within just a 5-minute stroll of Universal Studios Hollywood™ and within 15 minutes of Universal CityWalk. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

Cable TV, coffee/tea makers and safes are featured in all 457 rooms. Fridges and room service make in-room dining convenient. Nice touches to enhance your stay include designer toiletries, while premium bedding and down comforters invite a good night's rest. Additionally, hairdryers, phones and irons/ironing boards are available.

The restaurant, The California's, serves American cuisine and is open for breakfast and lunch. In the Mix is the hotel's own bar. Enjoy the outdoor swimming pool, fitness centre and spa tub. 28590 square feet (2656 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 5:30 AM and 10:30 AM. There's also the convenience of valet parking.

This 4-star Universal City hotel is 2.1 km (1.3 mi) from The Wizarding World of Harry Potter™ and 4.1 km (2.5 mi) from Warner Brothers Studio.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$249* Per night/room 24 Nov. - 25 Nov.

Room, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend out of 202 reviews

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Property Features

Sheraton Universal Hotel offers its guests an outdoor pool, a spa tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 28590 square feet (2656 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and vending machine are also featured at the business-friendly Sheraton Universal Hotel. Parking is available for a fee. This 4-star Universal City hotel is smoke free.

  • 457 guestrooms or units
  • 20 levels
  • 28590 sq ft of conference space
  • 2656 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (39.8 km / 24.7 mi)
  • Train station: Burbank Bob Hope Airport Station (7.9 km / 4.9 mi)
  • Metro station: Universal City Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Universal Hotel offers 457 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. This Universal City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 5:30 AM to 10:30 AM.

The California's – This restaurant specialises in American cuisine and serves breakfast and lunch. Reservations are required.

Poolside Lounge – This poolside restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.

In the Mix – On-site bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 1 per room (weight limit: 40 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 34 per person (approximately)
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Universal
  • Hotel Universal
  • Sheraton Hotel Universal
  • Sheraton Universal
  • Sheraton Universal Hotel
  • Universal Hotel
  • Universal Sheraton
  • Universal Sheraton Hotel
  • Sheraton Universal Hotel Hotel
  • Sheraton Universal Hotel Universal City
  • Sheraton Universal Hotel Hotel Universal City

You should know

  • Pool access available from 5:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.