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4.0 out of 5

"We are a family of 5 with 3 children under the age of 10. We stayed here in a room (room number 918 I think it was) that catered for all of us as we a ... " More

By a verified traveller on Sat 22 Apr 2017

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Hotel Description

At Narita U-City Hotel you'll be within just a 15-minute stroll of Narita Yokan Museum and Kuriyama Park. Highlights at this hotel include a restaurant, free self parking, and a free airport shuttle.

You can enjoy LCD TVs with digital channels, and all 102 rooms feature free WiFi, coffee/tea makers, and safes. Down comforters welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Refrigerators, hair dryers, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Additionally, you'll find laundry facilities, luggage storage, and a front-desk safe. Each morning local cuisine breakfast is served between 6 AM and 9 AM. There's also the convenience of limited parking.

Within a 20-minute drive of this 3-star Narita hotel, attractions include Naritasan Shinshoji Temple and Shisui Premium Outlets.

Double Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max
AU$82* Per night/room 5 Jun. - 6 Jun.

Triple Room, Smoking

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Single Room, Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Narita U-City Hotel ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Narita U-City Hotel

Everyone (7)
4 out of 5

Posted by on 6 Mar. 2020

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5 out of 5

great location and excellen value for family of 5

We are a family of 5 with 3 children under the age of 10. We stayed here in a room (room number 918 I think it was) that catered for all of us as we arrived at night and wanted to stay in a hotel close to Narita airport and then make our way to Tokyo the next day. The room was huge and beyond our expectation and turned out to be excellent value. Looking at other rooms, it was probably 3 to 4 times the size of the standard room. It had two semi double beds and one single bed. It was clean and more importantly close to the JR Narita train station. There is a free shuttle bus to and from Narita airport which takes about 25 minutes. There is a bakery and convenient store nearby so we did not have breakfast there. We highly recommend this hotel.

Posted by , from canberr on 22 Apr. 2017

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2 out of 5

Won't repeat

Pros: Location
Cons: Bathroom, air conditioning not on
Location: Close to Narita airport
Location was good as we need to be near Narita airport. But no air conditioning was on and it was so hot. I rang front desk and asked to put air conditioning on but they said it is not season for that. It was hot day and other guests are also requesting it but they didn't.

Posted by , from sydney on 20 Oct. 2016

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5 out of 5

Great stopover

Great place for stopover from Narita Airport. They have a shuttle bus to and from the airport. 2 min walk to the nearest station. Staff were lovely, very helpful.

Posted by , from Melb, AUS on 12 Sep. 2016

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3 out of 5

Convenient but old

Pros: Location to airport for early flight.
Cons: The decor needs serious updating.
Hotel decor could definitely do with a refresh as it appears to have been there since the 1980s. Room was ok, but not cleaned to a high standard. Clean enough to sleep in though. Location to getting to airport on the train was good.

Posted by , from Melbourne, AUS on 8 May 2016

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4 out of 5

Quite comfortable

Pros: Location
Cons: No English on any TV channel.Not Hotels fault.
Location: Close to trains.
Staff very helpful.Could be more access to free shuttle to and from Hotel.

Posted by , from Qld. on 30 Mar. 2016

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5 out of 5

very good value for money. very handy.

Pros: value
Location: walking to naritasan. aeon mall.
very close to everything. free shuttle very useful. room gets cleaned everyday. great value for money.

Posted by on 24 Dec. 2015

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Property Features

There's a restaurant on site. Public spaces have free WiFi. A roundtrip airport shuttle is free at scheduled times. The business-friendly Narita U-City Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Narita hotel.

  • 1 building
  • 102 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Train station: Narita Station (1.1 km / 0.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Narita U-City Hotel offers 102 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 21-inch LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6 AM to 9 AM.

Narita U-City Hotel has a restaurant serving breakfast and lunch.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Narita U-City Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: JPY 1300 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Narita U-City
  • Narita U-City Hotel
  • U-City Hotel
  • U-City Hotel Narita
  • U-City Narita
  • U-City Narita Hotel
  • Narita u City Hotel
  • Narita U-City Hotel Hotel
  • Narita U-City Hotel Narita
  • Narita U-City Hotel Hotel Narita

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.