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4.4 out of 5

"All good, clean, friendly, accomodating of a late check-out due to broken leg, provided wheel chair and assistance to bus " More

By a verified traveller on Mon 04 Mar 2019

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Hotel Description

At ANA Crowne Plaza Narita, an IHG Hotel you'll be 2.7 km (1.7 mi) from Sakuranoyama Park and 2.7 km (1.7 mi) from Sakura-no-Yama Hill. Highlights at this hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

You can enjoy TVs with satellite channels, and all 390 rooms feature free WiFi, free wired Internet, and in-room massages. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include hydromassage showerheads and slippers, while premium bedding and pillow menus invite a good night's rest. Additionally, down comforters, ceiling fans, and safes are available.

A day of pampering can include massages and body treatments along with aromatherapy and reflexology. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, outdoor tennis court, sauna, and pool loungers. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4-star Narita hotel include Naritasan Shinshoji Temple and Shisui Premium Outlets.

Standard Room, 2 Single Beds, Non Smoking, Garden View (Mountain Side)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$100* Per night/room 23 Jan. - 24 Jan.

Standard Room, 1 Queen Bed, Non Smoking, Garden View (Mountain Side)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Panoramic Room, 2 Single Beds, Non Smoking, View (Airport Side)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Panoramic Room, 2 Single Beds, Non Smoking, View (Airport Side)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

ANA Crowne Plaza Narita, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ANA Crowne Plaza Narita, an IHG Hotel

Everyone (8) Family (1)
4 out of 5

Posted by on 27 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by ANA Crowne Plaza Hotel Narita

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to welcome you again.

5 out of 5
All good, clean, friendly, accomodating of a late check-out due to broken leg, provided wheel chair and assistance to bus

Posted by on 4 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by ANA Crowne Plaza Hotel Narita

Thank you so much for your review of our hotel. Also, your feedback is important to us in our aim for continuous improvement in our product offering and services to our guests. I hope that we can look forward to welcome you in near future. Best regards,

5 out of 5
Comfortable hotel, great shuttle service from airport

Posted by on 24 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by ANA Crowne Plaza Narita

Thank you for posting comments. Also, thank you for your compliment 's words. I am pleased to hear you enjoyed your stay with us. When coming to Narita in the future, please come to ANA Crowne Plaza Hotel Narita.

4 out of 5
Staff were very obliging, but had picked the hotel for its gym and pool, only to be surprised and disappointed that you had to pay an additional fee to use.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by ANA Crowne Plaza Narita

Thank you very much for staying at ANA Crowne Plaza Hotel Narita. Also, thank you for your words. I had to explain in advance. In order to use for free, you must join the IHG Rewards Club. I would have been to your unpleasant feelings to guide you, sorry. When you come to Narita, I hope you can come to ANA Crowne Plaza Hotel Narita. All the staff are waiting for your kind visit from the bottom of my heart.

4 out of 5
Good service. Spacious room size as a Japanese hotel.

Posted by on 27 Dec. 2018

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Comment from Hotel Management

29 Dec. 2018 by ANA Crowne Plaza Narita

Thank you very much for using ANA Crowne Plaza Hotel Narita this time. Also, thank you again for having received the word of praise. In future, we aim to be a better hotel so that we can meet your expectations, and we will continue to devote ourselves to every day of the year. I am fortunate to have patronage. Thank you very much for your contribution.

4 out of 5

Handy to Narita Airport

This was just a one night stay before our flight home. High quality property situated near a cluster of other big name hotels. The indoor pool, spa and sauna set up was particularly good. The gym was good too but equipment looked tired. The free airport shuttle worked well. This and other airport hotels are located in a no man's land between airport and freeway. There are no other facilities near hotel. It was a one hour walk along an overgrown footpath into the Narita City Centre. I'd suggest staying in Narita City if staying longer than one night. Oh and I have to mention, both beds in our room were very uncomfortable. Matress hard and flimsy at same time. Most memorably bad matress in years but for one night, is survivable. Apart from that, the public areas and room was of very high standard.

Posted by , from Wollongong, NSW, Australia on 23 Oct. 2017

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Comment from Hotel Management

30 Oct. 2017 by ANA CROWNE PLAZA NARITA

Dear Wotif, Thank you for your recent staying at ANA CROWNE PLAZA NARITA. We are very sorry that we could not meet your expectation of our facilities. We will share your comment as reference for the renovation. Also, we have some kind of bus route take the guest to the airport and central of Narita city as well, We hope we have another opportunity to welcome you again, and enjoy our city with it.

4 out of 5

Good pick for an over night. Better than expected.

Pros: Very quiet with a good mattress. Good over-night stay.
Location: Location was fine for the airport. Nothing to do in the immediate area however as a layover hotel thats fine. There were agricultural paths to stroll?
We came off a long flight and were just looking for an refresh and a sleep. Excellent shuttle to and from airport. Staff were very good. Room surprising big and comfortable for Japan. Hotel was a bit tired and dated but hey, its an Airport Hotel, thats what you expect. However, the service and general comfort of the place was very good value for money.

Posted by , from New Zealand on 25 Jun. 2017

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5 out of 5

Very handy proxsimerty to airport

So very helpful and friendly. Excellent restaurants. Awesome buffet breakfast

Posted by on 30 Jan. 2017

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5 out of 5

Airport proximity sensational!

Great position, and shuttle bus to all Narita terminals was a huge plus. There's a shuttle to Narita station as well, so it suited us perfectly.

Posted by , from Melbourne, Australia on 30 Jun. 2016

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About the ANA Crowne Plaza Narita, an IHG Hotel

Location 68 Horinouchi Narita Chiba, Narita, Chiba-ken 261-0022

Property Features

ANA Crowne Plaza Narita, an IHG Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5813 square feet (540 square meters) and includes conference space. A health club, a sauna, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Narita, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Narita hotel.

  • 1 building
  • 390 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 5813 sq ft of conference space
  • 540 sq m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Narita Airport Terminal 2 Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

ANA Crowne Plaza Narita, an IHG Hotel offers 390 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

ANA Crowne Plaza Narita, an IHG Hotel has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a health club, and a sauna.

Spa Services

  • Body treatments
  • Number of treatment rooms 2
  • Aromatherapy treatments
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2600 for adults and JPY 1300 for children (approximately)
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ANA Crowne Plaza Narita
  • ANA Narita Crowne Plaza
  • Crowne Plaza ANA Narita Hotel
  • Crowne Plaza ANA Hotel
  • Crowne Plaza ANA Hotel Narita
  • Crowne Plaza ANA Narita
  • Crowne Plaza Narita
  • Narita ANA Crowne Plaza
  • Narita Crowne Plaza
  • Crowne Plaza ANA
  • ANA Crowne Plaza Narita Hotel

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.