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The Hedistar Hotel Narita

3.5 star property
Hotel with free airport shuttle, near Naritasan Shinshoji Temple

Photo gallery for The Hedistar Hotel Narita

Property entrance
Property amenity
Daily buffet breakfast (JPY 1400 per person)
Lobby sitting area
Deluxe Twin Room, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Naritasan Park
    ‪8 min walk‬
  • Narita Omotesando
    ‪9 min walk‬
  • Naritasan Shinshoji Temple
    ‪9 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪10 min drive‬

Room options

View all photos for Compact Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Non Smoking

8.0 out of 10
Very good
(58 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.2 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Toilet with electronic bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room with Sofa Bed, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Toilet with electronic bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 38 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Twin Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Smoking

  • Sleeps 2

View all photos for Single Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room Non-Smoking

  • Sleeps 1

View all photos for Moderate Twin Non-Smoking

Interior

Moderate Twin Non-Smoking

  • Sleeps 3

View all photos for Compact Twin Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Non Smoking

  • Sleeps 2

View all photos for Twin＋sofa Bed Non-smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋sofa Bed Non-smoking

  • Sleeps 3

View all photos for Family Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Family Room Non-Smoking

  • Sleeps 6

View all photos for Twin＋Sofa bed Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋Sofa bed Smoking

  • Sleeps 3

Deluxe Forth Non-Smoking

  • Sleeps 4

About the area

Narita

The Hedistar Hotel Narita puts you in the heart of Narita, within just a 10-minute stroll of Kuriyama Park and Naritasan Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, SERRAGI, serves Japanese cuisine and is open for breakfast. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 8:30 AM. There's also the convenience of a free airport shuttle. .Near this 3.5-property class Azumamachi hotel, you'll find Naritasan Shinshoji Temple.

What's nearby

  • Naritasan Park - 8 min walk - 0.7 km
  • Narita Omotesando - 9 min walk - 0.8 km
  • Naritasan Shinshoji Temple - 9 min walk - 0.8 km
  • Taiheiyo Club Narita Course - 5 min drive - 3.4 km
  • Narita Wholesale Market - 5 min drive - 4.1 km

Getting around

  • Narita Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 11 min drive

Restaurants

  • ‪らあめん clover - ‬6 min walk
  • ‪The Jet Lag Club - ‬12 min walk
  • ‪HOUEI COFFEE and STORE - ‬7 min walk
  • ‪丸源ラーメン - ‬7 min walk
  • ‪純喫茶チルチル - ‬8 min walk

About this property

The Hedistar Hotel Narita

Hotel with free airport shuttle, near Naritasan Shinshoji Temple
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly The Hedistar Hotel Narita.
  • 261 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Computer for guest use
  • Newspapers for purchase
  • Lift
  • Dining venue
The Hedistar Hotel Narita offers 261 accommodations with free newspapers and complimentary bathrobes. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Polish, Portuguese, Spanish, Thai, Turkish, Ukranian, Vietnamese

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 3:00 PM to 9:00 PM at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita

Frequently asked questions

What is the cancellation policy at The Hedistar Hotel Narita?

The Hedistar Hotel Narita offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does The Hedistar Hotel Narita serve breakfast?

You bet, buffet brekkie is served daily between 6 AM and 8:30 AM.

Is there a free airport shuttle available at The Hedistar Hotel Narita?

Yep, there's a free airport shuttle that runs from 3:00 PM - 9:00 PM on request.

Is there a bar or restaurant at The Hedistar Hotel Narita?

Yep, you can grab a meal at The Hedistar Hotel Narita's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at The Hedistar Hotel Narita?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Hedistar Hotel Narita?

No, pets are not allowed.

The Hedistar Hotel Narita Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 304 out of 1006 reviews
Rating 8 - Good. 399 out of 1006 reviews
Rating 6 - Okay. 218 out of 1006 reviews
Rating 4 - Poor. 52 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like the overall convenience to get into shopping centers. A shopping mall has grocery store, restaurants and the beauty options as well. I really enjoyed it.
Stayed 1 night in May 2025

8/10 Good

lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport pit stop

A quick pit stop for 1 night. Nothing to complain about. Ideal for that well deserved rest after a long flight in
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel to start our trip to Japan with! In a handy location not far from the station and with the gorgeous shrine complex nearby, it was very pleasant! All facilities were great and the on-site shop was handy, as well as he vending machines. Rooms were clean and comfy and staff were very welcoming. Thank you! :)
Stayed 1 night in May 2025

6/10 Okay

Ruth

Disliked: Amenities, property conditions & facilities
Amenities are not in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 5 nights in May 2025

6/10 Okay

Tess

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very old and it shows. All the walls and corridors are banged up and everything feels very dated. We didn’t realize that we had booked a smoking floor (because why would anyone still have that) and the smell was terrible. The room seemed clean enough but there were multiple stains on the bed spread that made it feel dirty. There was a family mart in the bottom of the hotel which was nice and the shuttle bus to the airport was also a plus. It was fine for the one night we needed it but I wouldn’t stay here again. The member of staff that checked us out was lovely though and spoke good English.
Stayed 1 night in May 2025

8/10 Good

Yen

Liked: Staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful
Stayed 6 nights in May 2025

6/10 Okay

Kristopher

Liked: Cleanliness
Very average, shuttle left early and they don’t have any around checkout which doesn’t make much sense. Staff wasn’t really that helpful. Room is muggy and real small, but has what you need for a short stay. Bathroom was nice.
Stayed 1 night in May 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel needs renovations. Hallway carpet and elevator mats are dirty. Duvet covers looks old. Air quality in the room os also poor. Will not recommend.
Stayed 1 night in May 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only about a 10-15 min walk to NaritaSan Park and it had a free shuttle to Narita Airport making it a great spot for a stopover.
Stayed 1 night in Mar 2025

6/10 Okay

anagha

Liked: Staff & service
the property was ok. very small room. and not many amenities like other hotels in tokyo i had
Stayed 2 nights in Apr 2025

10/10 Excellent

Bridgette

Stayed 2 nights in Apr 2025

4/10 Poor

Caryn

Travelled with family
Disliked: Amenities, property conditions & facilities
This is an older property. It was clean but very worn. There is no amenities in the room they have them on a shelf at check in time only you can take them at that time. Rooms are very small. There is no one to help with luggage Elevators very tiny. The front staff was a mix. I dealt with a couple who were very good one not so much. We had our luggage sent to the hotel and I had to ask for it because they didn’t know it was there. Everywhere else let me know at check in it was there and in my room. This is a budget hotel and you get what you pay for. I would not stay here again
Stayed 1 night in Apr 2025

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet.
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming as we tried our best communicating in our beginner Japanese. The hotel was lovely and very convenient, close to a local shrine and has a family mart IN the actual hotel !! What a slay, will definitely stay there again ! :DD
Stayed 1 night in Apr 2025

6/10 Okay

ALEJANDRO

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Oisín

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent one night's stay in this property. Would highly recommend! There are free shuttle buses to and from Narita airport making this hotel a very convenient option.
Stayed 1 night in Apr 2025

10/10 Excellent

Franny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the metro stations
Stayed 1 night in Apr 2025

8/10 Good

Rigito

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed here for 1 night but was pretty good. Was near a nice park and shrine so was very nice going there at night and in the morning. Very peaceful, plus they had breakfast which was really good
Stayed 1 night in Mar 2025

10/10 Excellent

Allen

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Abigail Noel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a one night stay. Super kind and helpful staff. A nearby mall, about 4 minute walk away, for food and some shopping. Pillows were really hard and the door was super thin so we heard every single guest come in during the night, which was a lot. But not really something the hotel can control. The breakfast was good, lots of variety, and there was a mini convenience store in the hotel if you want snacks or cheap meals. Overall, really great option for a long layover or if you need to be near the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice and quiet hotel the hotel staff was nice and helpful
Stayed 8 nights in Mar 2025

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for one night. It was okay and got the job done.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 10 nights in Mar 2025

8/10 Good

Maricel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Close to shopping mall.
Stayed 1 night in Feb 2025