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"Found it was quite a walk from the train being elderly Would have loved shuttle bus to be picked up We had limited wifi once leaving train station S ... " More

By a verified traveller on Sat 05 Jan 2019

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Hotel Description

The Hedistar Hotel Narita places you in the center of Narita, within just a 15-minute stroll of popular places like Naritasan Shinshoji Temple and Narita Omotesando. Highlights at this hotel include a restaurant and in-room free wired Internet.

You can enjoy flat-screen TVs with digital channels, and all 245 soundproofed rooms feature free newspapers, in-room massages, and hair dryers. Nice touches include bathrobes, slippers, and free toiletries. Refrigerators, phones, and desks are also available.

The restaurant, SERRAGI, serves Japanese cuisine and is open for breakfast. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 6 AM and 8:30 AM. There's also self parking, along with the convenience of a free airport shuttle.

Within a 20-minute drive of this 3.5-star Narita hotel, attractions include Naritasan Park and Shisui Premium Outlets.

Deluxe Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Moderate Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room with Sofa Bed, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room with Sofa Bed, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Compact Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

The Hedistar Hotel Narita ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Hedistar Hotel Narita

Everyone (4)
4 out of 5
Found it was quite a walk from the train being elderly Would have loved shuttle bus to be picked up We had limited wifi once leaving train station Signage would have been helpful to find hotel

Posted by on 5 Jan. 2019

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Comment from Hotel Management

5 Jan. 2019 by THE HEDISTARHOTEL NARITA FRONT:OMURA

Thank you for staying with us this time. We'll wait for you to come again.

2 out of 5
Terrible, Chinese tour group were visiting and they were loud all night couldn't sleep till 1am with the 1 pillow my wife and I had to share. Also I must add I was on a no smoking floor and the Chinese were smoking, hotel staff did nothing to resolve the problem.

Posted by on 13 May 2017

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4 out of 5

Location location location

The hotel was nice for what I paid for. Staff told me I did not have a reservation five times before checking again and finding it. Room was nice and bed was pretty comfy

Posted by , from AKL, NZ on 22 Apr. 2017

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3 out of 5

Decent Hotel for a nights stay

Pros: Hotel was decent, clean.
Showers are extremely tiny, I had to get on my knees to use the shower. (I'm 6ft2) room was clean and tidy, bed was ok. A fair walking distance to the train station. 3000yen from Narita Airport by Taxi.

Posted by on 29 Mar. 2016

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About the The Hedistar Hotel Narita

Location 168-1 Azuma-cho, Narita, Chiba-ken 286-0025

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly The Hedistar Hotel Narita. Parking is available for a fee. This 3.5-star Narita hotel is smoke free.

  • 245 guestrooms or units
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (7.3 km / 4.5 mi)
  • Train station: Keisei Narita Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Hedistar Hotel Narita offers 245 accommodations with complimentary newspapers and bathrobes. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. This Narita hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 8:30 AM.

SERRAGI - This restaurant specializes in Japanese cuisine and serves breakfast only.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Hedistar Hotel Narita

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: JPY 1000 for adults and JPY 500 for children (approximately)
  • Self parking fee: JPY 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kikusui Hotel
  • Kikusui Hotel Narita
  • Kikusui Narita Hotel
  • Narita Kikusui
  • Hedistar Hotel Narita
  • Hedistar Hotel
  • Hedistar Narita
  • Hedistar
  • The Hedistar Narita Narita
  • The Hedistar Hotel Narita Hotel
  • The Hedistar Hotel Narita Narita
  • The Hedistar Hotel Narita Hotel Narita

You should know

  • The Hedistar Hotel Narita offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.