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The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium
VIP Access

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Bar (on property)
Interior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Pet-friendly
  • Laundry
The current price is AU$301
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
601 Eddy St, San Francisco, CA, 94109
  • Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Union Square
    ‪15 min walk‬
  • Moscone Convention Center
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

The Phoenix Hotel puts you in the heart of San Francisco, within a 20-minute stroll of popular places like Bill Graham Civic Auditorium and Union Square. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Chambers, is open for dinner. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class Downtown San Francisco hotel include Moscone Convention Center and San Francisco Museum of Modern Art.

What's nearby

  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Union Square - 15 min walk - 1.3 km
  • Moscone Convention Center - 3 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.2 km
  • Oracle Park - 4 min drive - 2.9 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco International Airport (SFO) - 29 min drive

Restaurants

  • ‪Saigon Sandwich - ‬3 min walk
  • ‪Brenda's French Soul Food - ‬3 min walk
  • ‪Emperor Norton's Boozeland - ‬1 min walk
  • ‪Pho 2000 - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬4 min walk

About this property

The Phoenix Hotel

Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1956
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 016235201001

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Phoenix Hotel?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on 22 Sept 2025 start from AU$301.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Phoenix Hotel?

Yep, The Phoenix Hotel has a self car park with in/out privileges for USD 25 per night.

Are there any beaches close to The Phoenix Hotel?

The closest beach to The Phoenix Hotel is Ocean Beach (8.5 km).

Does The Phoenix Hotel have a pool?

Yep, and guests love it! The Phoenix Hotel has a heated pool and an outdoor pool.

Is The Phoenix Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, it's no surprise that The Phoenix Hotel is a hit with families.

Does The Phoenix Hotel serve breakfast?

Sure does, to-go breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Phoenix Hotel?

No, The Phoenix Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Phoenix Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Phoenix Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Phoenix Hotel?

Furry friends are welcome at The Phoenix Hotel, with food and water bowls on offer.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 72 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MICHELE

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and cozy room, as well as friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and liked that you had to be buzzed in. Neighborhood not so great but it sf. Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
You’ll be a bit surprised when you arrive. The area is gritty, to put it mildly, but pretty safe. And some good restaurants around. The attraction is that it’s everything corporate hotels aren’t. A really old style motel in the last place you’d expect to find one. Unbelievably friendly and helpful staff, delightful pool area. Terrific restaurant apparently (closed when I was there) Comfortable beds, super clean. Loved it and will be back. Possibly not a great area for kids. There are sights on the street you won’t want them to see. And can be noisy, both boisterous rock band guests, fire truck sirens and other unearthly sounds of lord knows what.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Tina, Menlo Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in attendants were both very nice. Great restaurant recommendations! Exactly what we were looking for ...a quick dinner then a delicious breakfast both within 3 min walk..
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay, friendly staff, I felt safe at the property - the whole place is a vibe too. I was pleasantly surprised I had my pup with me, dog friendly!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect for our overnight stay. The only thing missing was a coffee maker but they did have coffee available in the lobby.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole, Westborough

Stayed 2 nights in Apr 2025

10/10 Excellent

Mikal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Carli

Stayed 2 nights in Jun 2025

10/10 Excellent

Laurel, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Phoenix Hotel WAS THE VIBE! Liam, Oliver and Jake at the front desk were incredible! The property is fun and funky and was definitely what we are looking for! The room was comfortable! It’s an older property but taken care of well! We would definitely stay there again!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul E

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel is what it is; an aging, somewhat past-its-prime monument to quirkiness. The high rating I am giving is in spite of the dirty and clamorous neighborhood. It is because the people who work there were tremendous to me. Gregory, Orlando, among others were quick with recommendations. This allowed me the courage to check out some terrific places in the Tenderloin for food that I wouldn’t have found otherwise. The beds were very comfortable. The shower was hot, there is good coffee and pastry nearby. I worked a lot, so I needed a place to sleep. The red neon lights in the room were…interesting. Unfortunately, if you turned them off, you also turned off the outlets next to the bed, so charging a phone was tougher.
Stayed 9 nights in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Always great to be back at the Phoenix.
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Travelled with family and small children
Disliked: Amenities
the staff was very friendly but the actual property does not reflect the pictures. the pictures made me feel like it was very Ace Hotel vibes but it was basically a run down motel with good pictures. the bathrooms and furniture are really poorly kept, stains on the wall/i was going to change hotels because it was so bad/creepy but ended up staying due to the short stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyler, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
10/10 stay, would definitely come back. Consistent, professional and a good time.
Stayed 6 nights in May 2025

10/10 Excellent

Jesse Arcel

Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love the staffing, they were really friendly and helpful! I enjoyed the vibes and location. I highly recommend. I would definitely come back! Only thing I wished was a mini fridge but that’s about it.
Stayed 3 nights in May 2025

8/10 Good

Clinton

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property. If going to a concert nearby it is perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

8/10 Good

Marcelina

The staff here were very nice and helpful. The hotel has a cute retro vibe, and the pool is nice. The room was good too. The area around the hotel isn't g
Stayed 3 nights in May 2025

10/10 Excellent

Tiffani

Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super chill and cool vibe hidden in plain sight. Wanted to find a place to stay near Civic Center, and the Phoenix deservedly has the highest ratings. Incredibly friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Shea

Stayed 1 night in May 2025