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The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, near Lombard Street

Photo gallery for The Phoenix Hotel

Bar (on property)
Outdoor pool, a heated pool
42-inch flat-screen TV with cable channels, TV, iPod dock
Fireplace
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
The current price is AU$239
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, San Francisco City Hall
    ‪5 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Private bathroom
Designer toiletries
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Private bathroom
Designer toiletries
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Private bathroom
Designer toiletries
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Private bathroom
Designer toiletries
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

King - ADA

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Poolside King

  • Sleeps 2

King Bed

  • Sleeps 2

View all photos for Poolside Two Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Poolside Two Queen Beds

  • Sleeps 4

View all photos for Deluxe King

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King

  • Sleeps 2

ADA Two Double Room

  • Sleeps 4

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About the area

San Francisco

The Phoenix Hotel puts you in the centre of San Francisco, 2.5 km (1.5 mi) from Lombard Street and 2.1 km (1.3 mi) from Moscone Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Chambers, is open for dinner. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class Downtown San Francisco hotel include Union Square and San Francisco Museum of Modern Art.

What's nearby

  • Van Ness Avenue - 2 min walk - 0.2 km
  • Great American Music Hall - 3 min walk - 0.3 km
  • San Francisco City Hall - 5 min walk - 0.5 km
  • Orpheum Theatre - 6 min walk - 0.6 km
  • Bill Graham Civic Auditorium - 6 min walk - 0.6 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco International Airport (SFO) - 29 min drive

Restaurants

  • ‪Saigon Sandwich - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬4 min walk
  • ‪Pho 2000 - ‬3 min walk
  • ‪Emperor Norton's Boozeland - ‬1 min walk
  • ‪Brenda's French Soul Food - ‬3 min walk

About this property

The Phoenix Hotel

Hotel with an outdoor pool, near Lombard Street
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1956
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 016235201001

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Phoenix Hotel?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on 5 Jan 2026 start from AU$238.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Phoenix Hotel?

Yep, The Phoenix Hotel has a self car park with in/out privileges for USD 25 per night. A self car park is also available, for a fee.

Are there any beaches close to The Phoenix Hotel?

The closest beach to The Phoenix Hotel is Ocean Beach (8.5 km).

Does The Phoenix Hotel have a pool?

Yep, and guests love it! The Phoenix Hotel has a heated pool and an outdoor pool.

Is The Phoenix Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, it's no surprise that The Phoenix Hotel is a hit with families.

Does The Phoenix Hotel serve breakfast?

Sure does, to-go breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Phoenix Hotel?

No, The Phoenix Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Phoenix Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Phoenix Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Phoenix Hotel?

Furry friends are welcome at The Phoenix Hotel, with food and water bowls on offer.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2025

10/10 Excellent

Cheuk Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant place feels safe to be in

Staff was super helpful during our stay. The room is clean and tidy, no air con but there are fans for ventilation, bathtub is a bit worn out but overall we had a pleasant time.
Stayed 1 night in Sep 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Darbi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is iconic ! It should be saved at all cost! We overcoat!
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Thea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! Safe. Awesome staff. Very convenient to public transportation. Will definitely stay again. Close to amazing restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Phoenix. The desk clerks were friendly and the property beautiful. The room was large and the bed very comfotable. I hope to return soon.
Stayed 6 nights in Sep 2025

6/10 Okay

Elmer Dominguez

Travelled with family
Liked: Staff & service
Not now
Stayed 3 nights in Sep 2025

10/10 Excellent

Noah

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great stay, staff was very friendly and welcoming and Collin the receptionist was a gem! The pool is great and rooms are clean and cozy. Would 100% stay again. Thank you to all the staff!!
Stayed 2 nights in Sep 2025

8/10 Good

katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The phoenix hotel is super cute, the staff was friendly and the room was clean. It was unusually hot in San Fran during our stay and theres no air conditioning in the rooms so we had to leave our door open for awhile to make the room comfortable. Otherwise 10/10
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thibaut

Stayed 1 night in Aug 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
WE LOVE THE PHOENIX!!
Stayed 2 nights in Aug 2025

8/10 Good

Paxton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice unique hotel

Nice retro decorated hotel. Friendly, helpful staff! Room was comfortable and clean. Neighborhood seemed a bit sketch, but hotel felt safe. Also, there may have been a curfew for businesses in the tenderloin neighborhood, as everything was closed by 10 PM, which is not the hotel’s fault. I would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and kind!
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will miss the Phoenix Hotel! Very fond memories accumulated over many years.
Stayed 1 night in Aug 2025

10/10 Excellent

Amilynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Hiiaka

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip thoughtful hotel in the heart of San Francisco. Comfy bed, nice size room. Totally retro feel. A special property!
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro vibe. Loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff, clean room, peaceful courtyard, great value. Would definitely recommend!
Stayed 1 night in Jul 2025