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The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, near Lombard Street

Photo gallery for The Phoenix Hotel

Bar (on property)
Outdoor pool, a heated pool
42-inch flat-screen TV with cable channels, TV, iPod dock
Interior
Fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪3 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Place, San Francisco City Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Poolside Two Queen Room

Poolside Two Queen Room

Poolside Two Queen Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
IPod dock
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Two Queen Room

Two Queen Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
IPod dock
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Double Room

Accessible Two Double Room

Accessible Two Double Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
IPod dock
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King Suite

Studio King Suite

Studio King Suite

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
IPod dock
  • Sleeps 4
  • 2 King Beds

View all photos for Poolside King Room

Poolside King Room

Poolside King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
IPod dock
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
IPod dock
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

In-room safe, desk, iron/ironing board, free WiFi

King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
IPod dock
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
IPod dock
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite

King Suite

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
IPod dock
  • Sleeps 2
  • 1 King Bed

View all photos for Headliner Suite

Headliner Suite

Headliner Suite

Highlights

Heating
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free Wi-Fi
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includes taxes & fees
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About the area

San Francisco

The Phoenix Hotel puts you in the heart of San Francisco, within a 20-minute stroll of popular places like Union Square and Palace Hotel. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Chambers, is open for dinner. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class Downtown San Francisco hotel include Moscone Convention Center and Lombard Street.

What's nearby

  • Great American Music Hall - 3 min walk - 0.3 km
  • Van Ness Avenue - 3 min walk - 0.3 km
  • Orpheum Theatre - 6 min walk - 0.6 km
  • Bill Graham Civic Auditorium - 6 min walk - 0.6 km
  • San Francisco City Hall - 6 min walk - 0.6 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 9 min walk
  • San Francisco International Airport (SFO) - 28 min drive

Restaurants

  • ‪Sungho - ‬3 min walk
  • ‪Saigon Sandwich - ‬1 min walk
  • ‪Philz Coffee - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬2 min walk
  • ‪Outta Sight Pizza - ‬3 min walk

About this property

The Phoenix Hotel

Hotel with an outdoor pool, near Lombard Street
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1956
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 016235201001

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Phoenix Hotel?

Yep, The Phoenix Hotel has a self car park with in/out privileges for USD 25 per night. A self car park is also available, for a fee.

Are there any beaches close to The Phoenix Hotel?

The closest beach to The Phoenix Hotel is Ocean Beach (8.5 km).

Does The Phoenix Hotel have a pool?

Yep, and guests love it! The Phoenix Hotel has a heated pool and an outdoor pool.

Is The Phoenix Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, it's no surprise that The Phoenix Hotel is a hit with families.

Does The Phoenix Hotel serve breakfast?

Sure does, to-go breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Phoenix Hotel?

No, The Phoenix Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Phoenix Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Phoenix Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Phoenix Hotel?

Furry friends are welcome at The Phoenix Hotel, with food and water bowls on offer.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1004 reviews
Rating 8 - Good. 196 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina Marissa

Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely. The courtyard is a midcentury dream, and the pool is perfect for recovering from a show the night before. Rooms are basic but functional - appreciated the room safe, the charming zine booklet, noon checkout and red mood lighting (there's normal lamps too). Mattress was comfy. Tea and coffee in the lobby if you're coming in late is good. Neighbourhood is fine if you keep your wits about you.
Stayed 2 nights in Nov 2025

2/10 Terrible

Amirmohammad

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I went to another hotel, Hyatt Regency in San Francisco. The Phoenix Hotel is not what the images show, it is not even like motel. The staff friendly but the hotel was not to the level of my standards. I did not complain at all, I simple went to Hyatt Regency and stayed there, I am not happy that pictures and rating fooled me and it was not fair to me to face with such a motel as hotel!
Stayed 3 nights in Oct 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities
The staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Tina, Menlo Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room 11 great room poolside. Hope we get to go back
Stayed 2 nights in Oct 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Curt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is a one of a kind, it's a goddam shame it's closing.
Stayed 2 nights in Oct 2025

2/10 Terrible

Elana

Stayed 1 night in Oct 2025

4/10 Poor

Clay

Prostitutes and strange men partying in the room next door until 5 AM.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

Dustin

Stayed 1 night in Oct 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed here for a day trip. The atmosphere of the hotel is great, and the staff is friendly and accommodating. Wish there was an elevator for my elderly dog.
Stayed 1 night in Oct 2025

10/10 Excellent

Can

Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loive everything about the Phoenix. Particularly nice now that the drug dealers have been cleared off the corner. It deserves protective historic status.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
retro staff friendly rooms clean quiet bed and linens swell
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff ! Exceptional in fact . All employees I interacted with only exuded business ethics to the next degree. I would highly recommend staying here ! Amazing functions and events.
Stayed 2 nights in Oct 2025

2/10 Terrible

barbra

Disliked: Cleanliness
It’s not good
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLASSIC HOTEL
Stayed 2 nights in Sep 2025

6/10 Okay

Bradley

Liked: Staff & service
Sad to see this place closing down
Stayed 5 nights in Sep 2025

10/10 Excellent

Garrett

Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025