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The Hotel Castro San Francisco

Property class: 2.5

Photo gallery for The Hotel Castro San Francisco

A modern bathroom with a large mirror, vanity with a sink, and a flat-screen TV.
A rooftop terrace with a white sofa, a concrete planter, and a view of the cityscape including a building with a distinctive facade.
A modern living room with a sofa, a coffee table with a plant, and a wall-mounted lamp.
A modern bathroom with a large mirror, vanity, and a flat-screen TV.
A multi-story hotel with a modern facade, large windows, and a tree in front.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
The current price is AU$246
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
4230 18th St, San Francisco, CA, 94114
  • Place, Castro Street
    ‪1 min walk‬
  • Place, Castro Theatre
    ‪3 min walk‬
  • Place, Mission Dolores Park
    ‪10 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

A modern bedroom with a large bed, a small table, a chair, and a balcony with a view of the city.

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite (Self Check-in with Virtual Front Desk)

A modern living room with a grey sofa, patterned cushions, a framed artwork, a potted plant, and a stack of books.

Executive Suite (Self Check-in with Virtual Front Desk)

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room (Self Check-in with Virtual Front Desk)

A hotel room with a bed, pillows, a wall art piece, a round mirror, and a bedside table with a lamp.

Classic Room (Self Check-in with Virtual Front Desk)

8.8 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite (Self Check-in with Virtual Front Desk)

A bedroom with a wall covered in photographs, a bed with white linens, and a colorful pillow.

Exclusive Suite (Self Check-in with Virtual Front Desk)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

San Francisco

At The Hotel Castro San Francisco you'll be 2.1 km (1.3 mi) from Golden Gate Park and 2.6 km (1.6 mi) from University of San Francisco. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and a front desk safe. Added amenities include a lift. .With a stay at this Castro District hotel, you'll be 4.5 km (2.8 mi) from Moscone Convention Center and 4.1 km (2.5 mi) from Presidio of San Francisco.

What's nearby

  • Castro Street - 1 min walk - 0.1 km
  • Castro Theatre - 3 min walk - 0.3 km
  • Mission Dolores Park - 10 min walk - 0.8 km
  • Twin Peaks - 18 min walk - 1.5 km
  • Golden Gate Park - 3 min drive - 2.5 km

Getting around

  • Castro Station - 4 min walk
  • San Francisco Station - 6 min drive
  • San Francisco International Airport (SFO) - 31 min drive

Restaurants

  • ‪The Edge - ‬1 min walk
  • ‪440 Castro - ‬3 min walk
  • ‪Twin Peaks Tavern - ‬4 min walk
  • ‪Toad Hall - ‬1 min walk
  • ‪Spike's Coffee & Tea - ‬4 min walk

About this property

The Hotel Castro San Francisco

As a guest of The Hotel Castro San Francisco, you'll find a rooftop terrace, a front desk safe, and a lift. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

  • 12 guestrooms or units
  • Terrace on the roof
  • Front desk safe
  • Lift
  • No smoking on site
The Hotel Castro San Francisco offers 12 air-conditioned accommodations with espresso makers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 43-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This San Francisco hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Free Wi-Fi
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Property amenities

Activities nearby

  • Health/beauty spa
  • Outlet shopping centre
  • Winery tours

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Hotel Castro San Francisco?

The Hotel Castro San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel Castro San Francisco?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at The Hotel Castro San Francisco on 30 Nov 2026 start from AU$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Hotel Castro San Francisco?

The closest beach to The Hotel Castro San Francisco is Ocean Beach (6.6 km).

Is there a free airport shuttle available at The Hotel Castro San Francisco?

No, The Hotel Castro San Francisco does not offer an airport shuttle service.

What time are check-in & check-out at The Hotel Castro San Francisco?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hotel Castro San Francisco?

No, only service animals are allowed.

The Hotel Castro San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 166 reviews
Rating 8 - Good. 21 out of 166 reviews
Rating 6 - Okay. 16 out of 166 reviews
Rating 4 - Poor. 5 out of 166 reviews
Rating 2 - Terrible. 8 out of 166 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and stay! Space is tight but the amenities are nice. Especially loved the balcony.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot in the heart of the Castro.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Just what the doctor ordered. Very close to the Castro and very convenient.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel with a great location. The rooms are very small and a bit overpriced with the World Cup in town but still delightful even over paying for the size of the space.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. To floor was terrific with views but was windy when we stayed. Shower great. Bed great. Balcony very nice
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Castro. Easy checkin process. Rooms are great. Located near everything.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, excellent location and found it easy to check in and out. Would definitely stay again.
Stayed 6 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Wouldn’t recommend staying here to loved ones
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Create location. Nice rooms. No staff everything's automated which was fine for us. Great bar next door.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly ppl Ryan is great 👍. Ill be staying here EVERY TIME I travel to San Francisco CA.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location. close from the Castro theatre and facing to a useful glocery.nice bar at floor 1.enjoy evey single second by based on the Castro hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and smooth, no-contact check in and check out process. Attentive staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, great easy
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Loved the hotel. Location, convenience and cleanliness.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very cool vibe.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this place… small but efficient and so smart. Love the decor, love the vibe
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo woman traveling, I appreciated the safety of three areas needing codes: front door, elevator, room. My room had twin beds for one or two guests. Clean, huge bathroom, good shower, many amenities. First time I had a personal Nespresso in the room with unlimited pods. And a tea kettle with tea selection as well as two bottles for filtered water available in the lobby. Comfortable bed, balcony, and staff that quickly responded to any need. The street billows with bars, restaurants, and a wonderful French bakery. I enjoyed my stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! We loved our stay!
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 10/10 would recommend to anyone and totally worth the price. Everything was nearly perfect from the location, cleanliness, safety, amenities, hospitality, check in/out instructions and overall communication. One of the many reasons why the beloved queer community does everything ✨right✨! Love love Hotel Castro!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels of all time. Very convenient and is by everything. The staff is very nice and I love the bar downstairs.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Very comfortable and convenient location, near lots of attractions. Professional management and smooth operations. The rain fall shower was so relaxing!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!
Stayed 1 night in Dec 2024