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The Hotel Castro San Francisco

2.5 star property
Hotel with a rooftop terrace, near Golden Gate Park

Photo gallery for The Hotel Castro San Francisco

Classic Room (Self Check-in with Virtual Front Desk)
Exterior
Executive Suite (Self Check-in with Virtual Front Desk)
Lobby
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View map
4230 18th St, San Francisco, CA, 94114
  • Place, Castro Street
    ‪1 min walk‬
  • Place, Castro Theatre
    ‪3 min walk‬
  • Place, Mission Dolores Park
    ‪10 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite (Self Check-in with Virtual Front Desk)

Frette Italian sheets, premium bedding, individually decorated

Executive Suite (Self Check-in with Virtual Front Desk)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room (Self Check-in with Virtual Front Desk)

Classic Room (Self Check-in with Virtual Front Desk)

Classic Room (Self Check-in with Virtual Front Desk)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite (Self Check-in with Virtual Front Desk)

Exclusive Suite (Self Check-in with Virtual Front Desk)

Exclusive Suite (Self Check-in with Virtual Front Desk)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

San Francisco

At The Hotel Castro San Francisco you'll be 2.4 km (1.5 mi) from Golden Gate Park and 4.7 km (2.9 mi) from Moscone Convention Center. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and a front desk safe. Added amenities include a lift. .Attractions within a 10-minute drive of this Castro District hotel include Oracle Park and San Francisco Bay.

What's nearby

  • Castro Street - 1 min walk - 0.1 km
  • Castro Theatre - 3 min walk - 0.3 km
  • Mission Dolores Park - 10 min walk - 0.8 km
  • Twin Peaks - 13 min walk - 1.1 km
  • Golden Gate Park - 3 min drive - 2.2 km

Getting around

  • Castro Station - 4 min walk
  • San Francisco Station - 15 min drive
  • San Francisco International Airport (SFO) - 31 min drive

Restaurants

  • ‪Badlands - ‬1 min walk
  • ‪440 Castro - ‬3 min walk
  • ‪The Edge - ‬1 min walk
  • ‪Toad Hall - ‬1 min walk
  • ‪Cafe Mystique - ‬2 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Hotel Castro San Francisco

Hotel with a rooftop terrace, near Golden Gate Park
As a guest of The Hotel Castro San Francisco, you'll find a rooftop terrace, a front desk safe, and a lift. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

  • 12 guestrooms or units
  • Terrace on the roof
  • Front desk safe
  • Lift
  • No smoking on site
The Hotel Castro San Francisco offers 12 air-conditioned accommodations with espresso makers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 43-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This San Francisco hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Activities nearby

  • Health/beauty spa
  • Outlet shopping centre
  • Winery tours

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Hotel Castro San Francisco?

The Hotel Castro San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Hotel Castro San Francisco?

The closest beach to The Hotel Castro San Francisco is Ocean Beach (6.6 km).

Is there a free airport shuttle available at The Hotel Castro San Francisco?

No, The Hotel Castro San Francisco does not offer an airport shuttle service.

What time are check-in & check-out at The Hotel Castro San Francisco?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hotel Castro San Francisco?

No, only service animals are allowed.

The Hotel Castro San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 104 reviews
Rating 8 - Good. 15 out of 104 reviews
Rating 6 - Okay. 10 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 4 out of 104 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very well located. It was a short walk to restaurants, shops and public transportation. Check-in was virtual, easy and convenient. The property manager checked with us shortly after arriving to make sure we were satisfied with everything. Highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, could be more thorough with cleaning.

Everything was good, except the room had some sawdust from construction (?) and had to clean up cigarette mess from the porch from someone else.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Amenities
Lacked the human element
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristen

Epic rainfall shower

Amazing boutique hotel experience. Loved the epic rainfall shower!
Stayed 1 night in Sep 2025

10/10 Excellent

Scotty

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Aug 2025

10/10 Excellent

Jacob

Stayed 2 nights in Jul 2025

10/10 Excellent

Esperanza, San Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group

Location good, value questionable

Good location, but expensive for the size of the rooms especially considering there were no staff on site.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jul 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels of all time. Very convenient and is by everything. The staff is very nice and I love the bar downstairs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Perfect location, size and layout plus so many modern additions like Google TVs and hub. So much attention to detail overall. Will definitely stay here again when Im lucky enough to get back to SF! There's only one very small critique and that's the shower water pressure could be a little stronger but it was sufficient as is.
Stayed 3 nights in May 2025

8/10 Good

Deborah

Stayed 2 nights in Feb 2025

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Overnight stay

Cozy and clean. But the walls are thin, I heard people talking and playing music all night . Close to restaurants and bars. Pretty safe to walk outside at night.
Stayed 1 night in Apr 2025

10/10 Excellent

Journey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to many lgbtqia stores, restaurants, bars and clubs. The hotel is cute and secure! very walkable to everything we wanted to do.
Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in-out experience. Bed was soooo comfy!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place in the Castro

Very compact room. Glad I was traveling solo as I felt two people in the room would have been too tight. There was noise from the bar underneath the hotel and on the street that facilitated the need for white noise to drown it out if trying to go to bed before 1am. Location is great to everything in the Castro.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small But Cute Boutique Room

Visiting family for Thanksgiving and decided to fly in early to get a little SF getaway squeezed in. First, the location is AMAZING! Right in the heart of the Castro district. We are a gay couple, so this was heaven. Shopping, restaurants, clubs - all within a few blocks. And of course Muni is right there to get to other parts of the city easily. The room was (very) small but super cute! The decor was amazing. And very well laid out given its size. The size is an issue however - we couldn’t fully unpack since there was no room to put things. So if you are staying for a longer period of time, you may find it a bit uncomfortable. (we only stayed 2 nights). This also isn’t a regular hotel. It’s more like an Air BnB situation. There is no front desk. But there is a bar next door that apparently serves as the front desk. Just a heads up if you’re looking for a more traditional hotel experience. Overall we will definitely be staying here again when we come to SF.
Stayed 3 nights in Nov 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service, property conditions & facilities

Mark's gripe

There is no parking anywhere near the hotel. I was told to use an app called SpotHero to find a space, but that app only deals with hourly and monthly parking, no overnight parking. There is no lobby in the hotel, so there is no one at the front desk who can give help and advice. There are no refrigerators or closets in the room. Give the Hotel Castro a miss.
Stayed 2 nights in Nov 2024