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Park Pointe Hotel

2.0 star property
Hotel with free parking, in the vicinity of Cow Palace

Photo gallery for Park Pointe Hotel

Lobby
Property grounds
Meeting facility
Desk, blackout curtains, iron/ironing board, bed sheets
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, SFO Museum
    ‪2 min drive‬
  • Place, San Francisco Baking Institute
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly

Highlights

Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Iron/ironing board
Desk chair
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

Highlights

Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Iron/ironing board
Desk chair
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

South San Francisco

At Park Pointe Hotel, you'll be 8.6 km (5.3 mi) from Cow Palace and 14.8 km (9.2 mi) from CuriOdyssey. .The buffet restaurant, King Sun, serves international cuisine. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and barbecues. There's also the convenience of free self parking. .Sights within a 15-minute drive of this South San Francisco hotel include Moscone Convention Center and Twin Peaks.

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.2 km
  • K1 Speed San Francisco - 13 min walk - 1.1 km
  • SFO Museum - 2 min drive - 2.5 km
  • The Shops at Tanforan - 2 min drive - 3.3 km
  • San Francisco Baking Institute - 4 min drive - 2.2 km

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco International Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Denny's - ‬7 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

  • 217 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1956
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. This accommodation is furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Frequently asked questions

What is the cancellation policy at Park Pointe Hotel?

Park Pointe Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Park Pointe Hotel?

Yep, Park Pointe Hotel has a free self car park.

Are there any beaches close to Park Pointe Hotel?

The closest beach to Park Pointe Hotel is Ocean Beach (15.9 km).

Is there a free airport shuttle available at Park Pointe Hotel?

No, Park Pointe Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Park Pointe Hotel?

Yep, you can grab a meal at Park Pointe Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Park Pointe Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Park Pointe Hotel?

No, only service animals are allowed.

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 252 out of 1003 reviews
Rating 8 - Good. 131 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 156 out of 1003 reviews
Rating 2 - Terrible. 314 out of 1003 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Nathan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room felt dirty. There were stains on the sheets and towels. I didn't feel comfortable touching anything. Price is cheap though. You get what you pay for. Parking area is suspicious because there are many people walking around the area. Car didn't get broken into.
Stayed 2 nights in Sep 2025

2/10 Terrible

AJ

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property photos are not updated. The place looks very old and rundown everything is rusted, even the bathroom curtain rod, and some lights don’t work. The staff mentioned the property is for sale, so there won’t be any renovations soon. We booked for two nights but ended up checking out after just one night, as we had no choice since we arrived very late and needed to rest. The staff were nice, but the property itself is just too old, and I hope guests won’t be misled by the outdated photos.
Stayed 2 nights in Oct 2025

6/10 Okay

Anjelia

Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 3 nights in Oct 2025

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures are not even close to this tired old building. The room was ok for a night. The area a bit sketchy. For the price it was manageable.
Stayed 1 night in Oct 2025

2/10 Terrible

Monear

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a straight nightmare and was false advertising. They have there lobby in a newer building so when you see the lobby online you think ok not bad. Then when you go past the lobby surprise surprise 😳. This was one of those hotels you would see in a scary movie no lie. I refused to sleep in there. Also my room was 333 and let me tell you it was hunted. Soon as I open the door there was something looking at me and I brushed it off thinking I’m tired then I look again and it was next to the bathroom in a corner. The hair on my neck and arms stood up And I got a chill like I was so cold all sudden. I typically don’t believe in that type of stuff, but I know what I saw. It was a weird looking female with blondish hair. OMG I NEVER EXPERIENCED THIS EVER. THIS IS WHY U DO A FULL REVIEW CHECK AND THERAL SEARCH. I DIDNT DO EITHER. I FIGURED PRICE ISNT TO BAD. TAKE A LOOK AT THE PICS. BY THE WAY THEY REFUSE TO DO A REFUND. I STILL BOUNCED OUT. NO WAY IN HELL I WOULD SLEEP THERE.
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Oct 2025

2/10 Terrible

Zhijun

Stayed 2 nights in Oct 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room had a weird smell, needs general upgrades. Staff was helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nyla

Stayed 1 night in Oct 2025

10/10 Excellent

Naoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Mei-Hui

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Can't find the lobby at the first time. The room is old and not clean. Recommend not to stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Nikolaos

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is abandon and very dirty what they advertise is not the actual condition lights doesn’t work the public corridors are filthy not cleaning service in the room
Stayed 3 nights in Oct 2025

2/10 Terrible

Roberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Park Pointe Hotel in South San Francisco was deeply unpleasant and warrants a 1/5 star rating. The property is in a shocking state of severe disrepair, both inside and out. Cleanliness and Maintenance are Non-Existent: The hotel's physical condition is abysmal. The interior hallways were dirty and poorly lit at night, and our room's centerpiece was a filthy, sticky carpet and a noticeably stained individual chair. Exterior maintenance was equally neglected: the lawn was overgrown, shrubs were untrimmed, and common amenities like the soda and ice machines were broken or leaking. We observed numerous dusty windows, and disturbingly, several rooms with open blinds revealed visible trash that was left for our entire visit. Total Failure of Customer Service: We were initially provided only one large, one medium, and one small towel for two people. My attempts to request additional towels and pillows were met with silence; I called the front desk twice on two separate days with no answer. When I walked to the desk, I found it unstaffed, with a sign indicating a break—leaving me unable to get basic supplies or request the required room cleaning. It is impossible to request service when staff do not pick up the phone. While the water was hot and parking was free, these minimal positives cannot salvage a stay defined by filth and non-existent basic customer service. Do yourself a favor and book a hotel somewhere else.
Stayed 4 nights in Oct 2025

6/10 Okay

Michael

Business traveller
Disliked: Property conditions & facilities
Cigarette butt found inside room at the door!
Stayed 1 night in Oct 2025

4/10 Poor

Luis

Stayed 1 night in Oct 2025

6/10 Okay

Cesar

Business traveller
Disliked: Cleanliness, property conditions & facilities
Accessible parking. Good temperature
Stayed 1 night in Oct 2025

2/10 Terrible

Pauline

Stayed 3 nights in Oct 2025

10/10 Excellent

Delshun

Stayed 4 nights in Sep 2025

4/10 Poor

Yoichiro

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
totally different from what i see on the web page. it looks like it was almost out of business. hot water didn’t come out one night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elison

Stayed 1 night in Oct 2025

2/10 Terrible

Haunani

Disliked: Cleanliness, property conditions & facilities, room comfort
No, false advertisement, place completely doesn’t look like picture!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Yaser

Stayed 1 night in Oct 2025