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The Ritz-Carlton, Kuala Lumpur

5.0 star property
Luxury hotel connected to a shopping centre in Kuala Lumpur with health club

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The Ritz-Carlton, Kuala Lumpur

Photo gallery for The Ritz-Carlton, Kuala Lumpur

Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Lunch and dinner served, Chinese cuisine
Lobby lounge

Overview of The Ritz-Carlton, Kuala Lumpur

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Popular LocationPavilion Kuala Lumpur6 min walk
  • Popular LocationBerjaya Times Square12 min walk
  • Popular LocationKLCC Park16 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Room options

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 212 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Club Level, 24hr Butler Service)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom (Club Level, 24hr Butler Service)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2016
Premium bedding
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2016
Sofa bed - single
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2016
Premium bedding
Private bathroom
Deep-soaking bath
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2016
Premium bedding
Private bathroom
Deep-soaking bath
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2016
Premium bedding
Private bathroom
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 175 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Club Executive, 24hr Butler Service)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club Executive, 24hr Butler Service)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2016
Premium bedding
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2016
Premium bedding
Private bathroom
Deep-soaking bath
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

Similar properties

Lobby
JW Marriott Kuala Lumpur
Pool
Spa
Kids pool
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is AU$182
for 1 night
includes taxes & fees
10 May - 11 May
JW Marriott Kuala Lumpur

About the area

Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur places you in the centre of Kuala Lumpur, connected to a shopping centre and within just a 15-minute stroll of popular places like Pavilion Kuala Lumpur and Berjaya Times Square. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a gym. .A relaxing day at Spa Village can include massages, body scrubs and facials along with aromatherapy and mani/pedis. The restaurant, Li Yen, serves Chinese cuisine and is open for lunch and dinner. The Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the gym and sauna. 15 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this 5-property class Golden Triangle hotel include Jalan Alor and Kuala Lumpur Convention Centre.

What's nearby

  • Pavilion Kuala Lumpur - 6 min walk
  • Berjaya Times Square - 12 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 18 min walk
  • Petronas Twin Towers - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • Wizards At Tribeca - 1 min walk
  • Li Yen Chinese Restaurant 麗苑 - 1 min walk
  • Elite Youmiqi - 3 min walk
  • The Lobby Lounge - 1 min walk
  • Enju japanese Restaurant Prince Hotel - 2 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with health club
The Ritz-Carlton, Kuala Lumpur offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 15 meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Ritz-Carlton, Kuala Lumpur was completed in February 2016.

This 5-star Kuala Lumpur hotel is smoke free.

  • 365 guestrooms or units
  • 20 levels
  • 2 buildings
  • Built in 1997
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Renovated entire property - February 2016
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.5 for children
  • Self-parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Kuala Lumpur?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Kuala Lumpur on 12 May 2024 start from AU$230.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Kuala Lumpur?

Yep, The Ritz-Carlton, Kuala Lumpur has a self car park for MYR 12 per night. Onsite parking is limited.

Is there a spa on site at The Ritz-Carlton, Kuala Lumpur?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does The Ritz-Carlton, Kuala Lumpur have a pool?

The Ritz-Carlton, Kuala Lumpur has an outdoor pool.

What luxury perks are available at The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur features a health club, an outdoor pool and a sauna. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Ritz-Carlton, Kuala Lumpur a romantic place to stay?

Couples dining and romance packages, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Kuala Lumpur.

Is The Ritz-Carlton, Kuala Lumpur family-friendly?

You bet! With amenities like laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise The Ritz-Carlton, Kuala Lumpur is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Kuala Lumpur?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Kuala Lumpur serve breakfast?

Yep, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Kuala Lumpur?

No, The Ritz-Carlton, Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Kuala Lumpur?

Yep, they've got a lounge bar and an onsite restaurant that serves Chinese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Kuala Lumpur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Kuala Lumpur?

No, pets and service animals are not allowed.

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1000 reviews" "
Rating 8 - Good. 228 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

FAMELA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and courteous. Facility is nice and clean. Great array of food to choose from at the breakfast buffet. Well worth the price.
Stayed 3 nights in Jan 2024

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

KRISTOFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Tuan Meng

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing for Ritz brand
Stayed 7 nights in Dec 2023

10/10 Excellent

Zainub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff in the club are unbelievable. Amazing service and a great hotel. 5 stars.
Stayed 3 nights in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
A true 5 star
Stayed 5 nights in Dec 2023

10/10 Excellent

THELMA

Stayed 2 nights in Dec 2023

10/10 Excellent

Rajbans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms n facility
Stayed 3 nights in Dec 2023