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Sensira Resort & Spa Riviera Maya – All Inclusive

Property class: 4.5

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

A poolside area with a wooden canopy bed, lounge chairs, and a view of the ocean.
A large resort with multiple buildings, a central pool, and a beach area.
A modern hotel room with a large window, a jacuzzi, and a view of the ocean and palm trees.
A restaurant with wooden tables and chairs, a bar area, and a large animal head mounted on the wall.
A spa tub with a view of the ocean and beach chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Spa pool
  • Parking included
The current price is AU$471
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪11 min walk‬
  • Place, Moon Palace Golf Club
    ‪16 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪60 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Agatha King

A hotel room with a large bed, a wooden headboard, a balcony with a view of the ocean, and a small table with a lamp.

Agatha King

8.8 out of 10
Excellent
(158 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Room

A bathroom with a large bathtub, a towel, and a view of the beach and ocean.

Amber Room

9.2 out of 10
Wonderful
(43 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Agatha Queen

A modern hotel room with a large bed, a desk, and a ceiling fan.

Agatha Queen

8.4 out of 10
Very good
(202 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sapphire Room

A hotel room with a bunk bed, a single bed, a wooden headboard, a nightstand with a lamp, and a patterned throw blanket.

Sapphire Room

7.8 out of 10
Good
(76 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Sapphire, 2 Bedrooms

A hotel room with a bunk bed, a single bed, a wooden headboard, a patterned wall, and a nightstand with a lamp.

Sapphire, 2 Bedrooms

9.2 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Ruby Suite

A hotel room with a large bed, a desk, and a balcony with a view of the ocean.

Ruby Suite

9.8 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Amber 2 Queen beds

A bathroom with a large bathtub, a towel, and a view of the beach and ocean.

Amber 2 Queen beds

9.6 out of 10
Exceptional
(10 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Dreams Puerto Morelos Resort & Spa - All Inclusive

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
7.6 out of 10, Good, 1,118 reviews
The price is AU$466
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16 Nov - 17 Nov
Dreams Puerto Morelos Resort & Spa - All Inclusive

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Sensira Resort & Spa Riviera Maya – All Inclusive. Within steps you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive hotel include 4 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering at Inspiration Spa can include deep-tissue massages, hot stone massages, facials and body treatments along with access to the sauna. The buffet restaurant, La Pergola, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free water park, nightclub, free kids' club and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4.5-property class Puerto Morelos hotel include Puerto Morelos Beach and Puerto Morelos Town Square.

What's nearby

  • Arrecife de Puerto Morelos National Park - 11 min walk - 1.0 km
  • Puerto Morelos Beach - 14 min drive - 10.8 km
  • Ojo de Agua Beach - 18 min drive - 14.4 km
  • Puerto Morelos Town Square - 19 min drive - 14.7 km
  • Xcaret Eco Theme Park - 60 min drive - 59.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Preferred Club Bar - ‬7 min drive
  • ‪La Tentazione Osteria - ‬3 min walk
  • Knights English Pub
  • ‪Swim Up Bar - ‬7 min drive
  • La Pergola

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq. m of conference space
  • Built in 2020
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.76 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 010-025-001296/2026

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

What is the cancellation policy at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sensira Resort & Spa Riviera Maya – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on 15 Nov 2026 start from AU$471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Sensira Resort & Spa Riviera Maya – All Inclusive has a free self car park.

Are there any beaches close to Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Sensira Resort & Spa Riviera Maya – All Inclusive is a short 1-minute walk from Petempich Bay.

Is there a spa on site at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Inspiration Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Yep, and guests love it! Sensira Resort & Spa Riviera Maya – All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sensira Resort & Spa Riviera Maya – All Inclusive features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Sensira Resort & Spa Riviera Maya – All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sensira Resort & Spa Riviera Maya – All Inclusive.

Is Sensira Resort & Spa Riviera Maya – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Sensira Resort & Spa Riviera Maya – All Inclusive is a hit with families.

Is there a free airport shuttle available at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, Sensira Resort & Spa Riviera Maya – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, pets and service animals are not allowed.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1135 out of 2313 reviews
Rating 8 - Good. 525 out of 2313 reviews
Rating 6 - Okay. 310 out of 2313 reviews
Rating 4 - Poor. 166 out of 2313 reviews
Rating 2 - Terrible. 177 out of 2313 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great resort for families as there is a lot for the kids.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very family friendly & staff was great
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit off the beaten path but the resort and staff is excellent, food was very good as well!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very family friendly resort
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very family friendly.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good the clean rooms, the staff and the pool family friendly. Everything was excellent.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel was clean, comfortable, and in a great location. The staff was friendly, professional, and made us feel welcome. I would definitely stay here again and highly recommend it!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it there,I went with my kids. Big resort,friendly staff, lots of shows and games for kids, pools were amazing!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about here.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay amazing amenities can't wait to go back!!! Don't listen to the negative reviews.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly ,clean room
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful a lot of amenities for kids
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time travelling to Mexico and also staying at an all inclusive hotel. My wife and I both had a great time, and so did our kids. There were plenty of things to do for the kids, the staff there were all friendly and helpful. We would definitely go visit and stay there again.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and has everything a resort needs, Sandy was great along with Gabriela helping us get reservations etc. Roberto in the amber lounge was also great and we enjoyed chatting with him. Knights bar was fun with the pool tables, the rodeo grill was fun watching people ride the bull, also a lot of shows and events throughout the day. Will be back for sure, we have stayed all over the world at top hotels and we had the best time here.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Wonderful staff. Food was okay just wish there were more activities at night!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with 2 kids ages 5 and 7 and they enjoyed the activities, the kids pool and the zip lining. I think they can do better in the food options.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very good place for family specially with kids , there much more activities for them. Very recommended for family vacation
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel if you are going with kids under 12, they have a lot of activities. The food was excellent, and the staff were very friendly and helpful. The only thing that we couldn’t go in the water at the beach due to the seaweed .
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great food
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. Clean, nice room. Everything was great.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation with kids!!!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are truly amazing. Big thanks to Francisco,sarahi and Alberto. They went above and beyond to make the stay so amazing. The beach is steps away from the pool and its just a great place to stay if your going for relaxation
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great, kids enjoyed all activities! Very family friendly, would definitely go back!
Stayed 5 nights in Apr 2026

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