10/10 Excellent
robert
Travelled with family and small children
21 May 2025
The staff was excellent. Very family friendly resort for families. The ladies at the adventure club were awesome, the wait staff at the pools were excellent(Macdiel and Ivan were particularly awesome). The entertainment staff worked very hard and were enthusiastic. Wait Staff at both ala carte restaurants we attended made sure we were well fed and attended to without being the least but overbearing. Itzel at La Pergola(beautiful) was a hostess extraordinaire. Hever at La Pergola(everybody actually) greeted me daily regardless of where I was seated and anticipated our needs. Elena and Daniela at the coffee shop made excellent cappuccinos and were always friendly(both beautiful). I could go on with the names but seeing as I was on vacation I had a bunch to drink and am afraid I would butcher the names. In summary, the facilities were very good for a small-medium sized resort but the staff never disappointed. Family oriented with adults having plenty for themselves. I pray I get to see these amazing individuals once again as their dedication, friendliness and willingness to go the extra mile made it worthwhile. My kids' favorite resort out of all of the resorts we've been to. We go yearly
robert
Stayed 7 nights in May 2025