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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free pool cabanas, pool loungers
Breakfast, lunch and dinner served
Aerial view
Amber Room
Ruby Suite | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Spa pool
  • Parking included
The current price is AU$493
includes taxes & fees
1 July - 2 July

Explore the area

View map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪15 min drive‬
  • Place, Puerto Morelos Town Square
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room Standard with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Room -5 guests- Superior with Side Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Family Room -5 guests- Superior with Side Sea View

  • Partial sea view
  • 50 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Room Superior with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Room Superior with Sea View

  • Sea view
  • 54 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Agatha King

Agatha King

Agatha King

8.6 out of 10
Excellent
(143 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Amber Room

View from room

Amber Room

9.2 out of 10
Wonderful
(41 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

8.4 out of 10
Very good
(187 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

7.8 out of 10
Good
(69 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • Partial ocean view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

9.8 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Amber 2 Queen beds

View from room

Amber 2 Queen beds

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Sensira Resort & Spa Riviera Maya – All Inclusive. Within steps you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive hotel include 4 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering at Inspiration Spa can include deep-tissue massages, hot stone massages, facials and body treatments along with access to the sauna. The buffet restaurant, La Pergola, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free water park, nightclub, free kids' club and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4.5-property class Puerto Morelos hotel include Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Puerto Morelos Beach - 15 min drive - 10.8 km
  • Moon Palace Golf Club - 16 min drive - 16.2 km
  • Ojo de Agua Beach - 19 min drive - 14.4 km
  • Puerto Morelos Town Square - 20 min drive - 14.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Siena Restaurant - ‬7 min drive
  • Lobby Bar
  • ‪Le Chique - ‬7 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Restaurante Zócalo - ‬7 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq. m of conference space
  • Built in 2020
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.06 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

What is the cancellation policy at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sensira Resort & Spa Riviera Maya – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on 1 July 2026 start from AU$493, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Sensira Resort & Spa Riviera Maya – All Inclusive has a free self car park.

Are there any beaches close to Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Sensira Resort & Spa Riviera Maya – All Inclusive is a short 1-minute walk from Petempich Bay.

Is there a spa on site at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Inspiration Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Yep, and guests love it! Sensira Resort & Spa Riviera Maya – All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sensira Resort & Spa Riviera Maya – All Inclusive features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Sensira Resort & Spa Riviera Maya – All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sensira Resort & Spa Riviera Maya – All Inclusive.

Is Sensira Resort & Spa Riviera Maya – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Sensira Resort & Spa Riviera Maya – All Inclusive is a hit with families.

Is there a free airport shuttle available at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, Sensira Resort & Spa Riviera Maya – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, pets and service animals are not allowed.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1109 out of 2249 reviews
Rating 8 - Good. 527 out of 2249 reviews
Rating 6 - Okay. 285 out of 2249 reviews
Rating 4 - Poor. 159 out of 2249 reviews
Rating 2 - Terrible. 169 out of 2249 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zhiqing

Liked: Cleanliness
nice stay
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Merey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that hotel ! Everything was very nice
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, everything is close and easy to get around. Lots of activities to do with the kids.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The resort was nice and clean and the staff was wonderful
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Food, room and amenities were excellent !
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Wish we stayed longer !
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Charlene

Liked: Cleanliness, amenities
We received great service and food
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

blake

Liked: Cleanliness, amenities, property conditions & facilities
All around great resort for adults and children!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room very clean , the stuff amazing ,amazing ocean view with some sargassums and they was trying to remove it all the days , this resort is family-friendly
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent staff, staff at the buffet were excellent, we where vere impressed with Hever an Samuel for the friendly approach and help at the buffet. Pools where excellent
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with many amenities and activities for children. However, the adult section is pretty private and service was great. This is my third time returning and I love the span and the Rodeo restaurant.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Logan

Liked: Cleanliness, amenities, property conditions & facilities
The resort was great. Rooms were clean, dry and fairly modern.
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, there was not a lot of food
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Ramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Perfect resort for families and kids
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Sensira is AMAZING! Friendly staff and such a great environment !!! The pools are crystal clear and so nice!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Fatima

Liked: Cleanliness, staff & service, amenities
Great hotel! The staff is extremely attentive and nice. But it does need some mini upgrade in the baby playroom.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The only reason I didn’t rate it a 5 was due to seaweed which is not entirely a resort issue, although they could have done more to clean it up the beach was not swimable. Everything else was perfect for our trip!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Ayla

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were beautiful, hotel was clean and well maintained. The staff were friendly and very hospitable. I’d definitely book again!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
Excellent attention to detail. Wonderful staff. Beautiful location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tyson William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoyed the Resort. Clean and great staff. Lots to do with the kids. Food was above compared to some resorts we have vacationed at. Felt that the resort was understaffed in some areas.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Sheree

Liked: Cleanliness, staff & service, amenities
The amenities and activities for the kids were amazing. Highly recommend for families
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice for family Vaca
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Very good service, multiple food areas open at all times. Very kind staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Great staff, food was fantastic, plenty of activities for kids very family friendly for little children.
Stayed 7 nights in Dec 2025

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