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The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

Photo gallery for The Royal Haciendas All Inclusive

Exterior
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Balcony view
6 outdoor pools, pool umbrellas, pool loungers
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$432
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪8 min drive‬
  • Place, Punta Esmeralda Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Junior Suite

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Junior Suite

8.6 out of 10
Excellent
(65 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

9.8 out of 10
Exceptional
(47 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Villa

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Villa

9.8 out of 10
Exceptional
(24 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillow-top beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(63 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at The Royal Haciendas All Inclusive. You'll be 4.8 km (3 mi) from Playa del Carmen Main Beach and 3.9 km (2.4 mi) from Quinta Avenida. Highlights at this beachfront property include 5 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and facials along with access to the sauna and hot tub. The diner, Kinokó, is open for dinner. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 hot tubs and 2 outdoor tennis courts. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 4-property class Corasol property include El Camaleón Mayakoba Golf Course and Mamitas Beach.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.8 km
  • Gran Coyote Golf - 6 min drive - 2.8 km
  • Quinta Avenida - 7 min drive - 4.3 km
  • Playa del Carmen Main Beach - 8 min drive - 4.3 km
  • Punta Esmeralda Beach - 8 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪La Laguna - ‬14 min walk
  • ‪La Toscana - ‬13 min walk
  • ‪Lizards Pool Bar & Terrace - ‬3 min drive
  • ‪Los Lirios - ‬14 min walk
  • ‪Restaurante Riviera - ‬16 min walk

About this property

The Royal Haciendas All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 4,999 reviews
The price is AU$324
includes taxes & fees
26 Oct - 27 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on 30 Oct 2025 start from AU$427.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Haciendas All Inclusive?

Yep, The Royal Haciendas All Inclusive has free valet parking.

Are there any beaches close to The Royal Haciendas All Inclusive?

The closest beach to The Royal Haciendas All Inclusive is Playa del Carmen Main Beach (4.2 km).

Is there a spa on site at The Royal Haciendas All Inclusive?

Yep, there is an onsite spa at The Royal Haciendas All Inclusive. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Royal Haciendas All Inclusive have a pool?

Yep, and guests love it! The Royal Haciendas All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive features 2 poolside bars, 6 outdoor pools and 4 hot tubs. All guestrooms come with pillowtop beds and 24-hour room service.

What makes The Royal Haciendas All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Royal Haciendas All Inclusive.

Is The Royal Haciendas All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that The Royal Haciendas All Inclusive is a hit with families.

Is there a free airport shuttle available at The Royal Haciendas All Inclusive?

No, The Royal Haciendas All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Haciendas All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at The Royal Haciendas All Inclusive's 5 restaurants.

What time are check-in & check-out at The Royal Haciendas All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Haciendas All Inclusive?

No, pets and service animals are not allowed.

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1040 out of 1824 reviews
Rating 8 - Good. 429 out of 1824 reviews
Rating 6 - Okay. 215 out of 1824 reviews
Rating 4 - Poor. 77 out of 1824 reviews
Rating 2 - Terrible. 63 out of 1824 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Diane

Stayed 3 nights in Jul 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Lucas

Stayed 9 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly I had an amazing stay here at Royal Haciendas. The staffs attention to detail is impeccable! All my needs were met and quite frankly please do not hesitate to book here! Everything was extremely clean and I absolutely loved the coffee and restaurant options! Will comeback again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Anurag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing resort.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Jonatan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very clean. Super friendly staff. The food is honestly mediocre. Truly. But the biggest thing is that they will constantly hound you to participate in a time share presentation. CONSTANTLY!!!!!!! Also there is zero entertainment. Like none.
Stayed 6 nights in Jul 2025

10/10 Excellent

Yoandry

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very friendly, resort is well maintained and clean. Lots of entertainment for kids
Stayed 5 nights in Jul 2025

8/10 Good

Crystal

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great start! Family friendly, great food and drinks! Oscar was always pleasant and accommodating during the breakfast and lunch buffet! Would have been better off we could make reservations sooner than the day of food the two restaurants.
Stayed 7 nights in Jul 2025

8/10 Good

Caponier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and they are quick to take care of any concern. Qe were supposed to get an oceanview room, however, it was a partial view. Friday evening Olivia contacted me to move us to 4th floor to a premium room with a full view. The move would've takwn place on Friday. Because of our plans for an early tour on Friday and departing early Monday morning I told her we would stay where we were. Our stay was only for 4 nights, so it wasn't worth the trouble to move. They had offered to move us, but we felt it wasn't worth the trouble.
Stayed 4 nights in Jul 2025

10/10 Excellent

Charisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jul 2025

6/10 Okay

Silvia Nathalie

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

robin travis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites exceeded my expectations, housekeeping was great, very friendly and helpful staff. Suites are basically an apartment, with kitchen, balcony jacuzzi tub. Concierge Octavio(especially) was very engaging, helpful and welcoming. The onsite market was great also. Whenever returning to PDC I definitely would consider returning
Sargassum season July17th, staff tried to keep up with it the best they could.
Stayed 6 nights in Jul 2025

6/10 Okay

Jane

Travelled with family
Liked: Amenities
The staff and the location were wonderful! Anyone booking here must understand that it is a timeshare and members have priority. This means you could be asked to change rooms during your stay and booking in the nice restaurants is difficult. My air conditioner didn’t work the entire week and they didn’t resolve this situation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
Our entire family of 5 was so impressed by everythig about the Royal Haciendas experience. Our room was a 2 bedroom family suite and had everything we needed and much more. The room location was perfect and right across from one of the children's play pools and close to the main lobby and market. The food at every location we tried was delicious and service was impeccable. The staff take pride in what they do and go out of their way to welcome you "home". We can't wait to come back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Monica, Bordentown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Hacienda was a good experience. Everyone was cordial and respectful. I would h e liked more restaurant options but above all the food in Kinoko was great.
Stayed 8 nights in Jul 2025

10/10 Excellent

Juana, Gonzales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent the staff and location
Stayed 4 nights in Jul 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room size was perfect for a family! The restaurants were good but limited, it was difficult to make reservations as well. They had a good amount of pools but could use some updated slides for big kids. Overall the majority of the staff was amazing and we enjoyed our stay.
Stayed 6 nights in Jul 2025

10/10 Excellent

Glenda

Stayed 7 nights in Jul 2025

2/10 Terrible

Miguel

Stayed 4 nights in Jun 2025

8/10 Good

ammar

Liked: Cleanliness, property conditions & facilities
This our first visit at the Royal Resorts. Kids had good time. Good atmosphere and decent variety of foods. The overall services were good as well.
Stayed 7 nights in Jul 2025

10/10 Excellent

Luis Darian Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was filled with activities, transport was available for activities outside the resort. Food was good/ok. Would go back again!
Stayed 7 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025