The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, pool loungers
1 bedroom, pillow-top beds, in-room safe, individually decorated
Aerial view
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$410
includes taxes & fees
11 June - 12 June

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪6 min drive‬
  • Playa del Carmen Main Beach
    ‪6 min drive‬
  • Punta Esmeralda Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • Beach view
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • Beach view
  • 134 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Deluxe Room, 2 Double Beds, Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • Beach view
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • Ocean view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • Ocean view
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • Ocean view
  • 134 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

You may also like

About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at The Royal Haciendas All Inclusive. You'll be 3.9 km (2.4 mi) from Quinta Avenida and 4.8 km (3 mi) from Playa del Carmen Main Beach. Highlights at this beachfront property include 5 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and facials along with access to the sauna and hot tub. The diner, Kinokó, is open for dinner. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 hot tubs and 2 outdoor tennis courts. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 4-property class Corasol property include El Camaleón Mayakoba Golf Course and Mamitas Beach.

What's nearby

  • Playa Xcalacoco - 3 min drive - 1.8 km
  • Gran Coyote Golf - 4 min drive - 2.1 km
  • Quinta Avenida - 6 min drive - 4.6 km
  • Playa del Carmen Main Beach - 6 min drive - 4.6 km
  • Punta Esmeralda Beach - 7 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Stereo
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.93 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on 11 June 2025 start from AU$405.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Haciendas All Inclusive?

Yep, The Royal Haciendas All Inclusive has free valet parking.

Are there any beaches close to The Royal Haciendas All Inclusive?

The closest beach to The Royal Haciendas All Inclusive is Playa del Carmen Main Beach (4.2 km).

Is there a spa on site at The Royal Haciendas All Inclusive?

Yep, there is an onsite spa at The Royal Haciendas All Inclusive. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Royal Haciendas All Inclusive have a pool?

Yep, and guests love it! The Royal Haciendas All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive features 2 poolside bars, 6 outdoor pools and 4 hot tubs. All guestrooms come with pillowtop beds and 24-hour room service.

What makes The Royal Haciendas All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Royal Haciendas All Inclusive.

Is The Royal Haciendas All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that The Royal Haciendas All Inclusive is a hit with families.

Is there a free airport shuttle available at The Royal Haciendas All Inclusive?

No, The Royal Haciendas All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Haciendas All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at The Royal Haciendas All Inclusive's 5 restaurants.

What time are check-in & check-out at The Royal Haciendas All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Haciendas All Inclusive?

No, pets and service animals are not allowed.

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1028 out of 1783 reviews
Rating 8 - Good. 421 out of 1783 reviews
Rating 6 - Okay. 202 out of 1783 reviews
Rating 4 - Poor. 75 out of 1783 reviews
Rating 2 - Terrible. 57 out of 1783 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Khaled, Gatineau

Stayed 11 nights in Feb 2025

8/10 Good

Nicolae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 6 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Bailie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Had a wonderful stay for a week. Staff were very kind and helpful. Food and drinks were amazing. A good family friendly spot too
Stayed 7 nights in Feb 2025

8/10 Good

Kexin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly.
Stayed 6 nights in Jan 2025

8/10 Good

Zhiqing

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 6 nights in Jan 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for families. Very friendly staff abd super clean property.
Stayed 7 nights in Mar 2025

4/10 Poor

Dekari

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
There is no nightlife at this resort. By 10 pm everything is practically shut down. The food is just ok. The Kinoko had the best food on the resort. Several of us got sick (vomiting and diarrhea) after about 2 days of eating and drinking on the resort, the kids too. There were a bunch of tiny ants in the kitchen and bathrooms of our units. The beach is eroding and very rocky.
Stayed 7 nights in Mar 2025

4/10 Poor

Dekari

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There were ants in the kitchen and bathrooms. 5 out of the 8 people in our group got super sick (vomiting and diarrhea). It kind of ruined our vacation. They need to improve their sanitation and water filtration systems before I would ever consider coming back. There is absolutely no nightlife at this resort.

6/10 Okay

Maria Augusta

Travelled with family and small children
Liked: Staff & service
The beach is not good
Stayed 10 nights in Feb 2025

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfectly safe and exactly as promised
Stayed 6 nights in Mar 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Open layout, not to busy, but get up early to claim your spot by the pool or on the beach.
Stayed 3 nights in Mar 2025

8/10 Good

Mary

Stayed 5 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing, the grounds are very well kept. The staff is wonderful. It was hard to get into the restaurants but the food at the buffet was pretty good. Watch out for the timeshare push when you arrive. All in all would recommend this resort.
Stayed 8 nights in Feb 2025

10/10 Excellent

Nona Marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this property We went as a family of four all inclusive It was excellent on all items
Stayed 8 nights in Feb 2025

6/10 Okay

Jean-Claude

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Dorian Beatrice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort seems very thoughtfully designed, with most rooms having a view of the ocean. The grounds are beautiful and impeccably maintained. Service was the best I've experienced anywhere in Mexico, and our rooms were very clean. Added bonus - 4 great pickleball courts and two tennis courts, and a gym with good commercial equipment. Two members of our group had significant dietary allergies, and the chefs would confer with them and create dishes they could have, beautifully presented, and always with a smile. Highly recommend this resort.
Stayed 10 nights in Feb 2025

6/10 Okay

sabina

Travelled with group
Liked: Staff & service
Let me start by saying that the staff were polite and helpful. The building itself was pretty and for the most part clean. The drinks were well made and the food was pretty average. At breakfast you do have to order bacon it’s not out for the taking which was a little weird. Every single time you order a drink or eat they ask for the room number which gets a little annoying and we had the all inclusive bracelet so not sure why it mattered. We realized that there was a lot of time share people there. Thankfully they left us alone and didn’t try to sell to us. The downside to this resort is that the beach is very small and not really swimable. They also advertise things that are not available. My friend chose this place based on the availability to kyack. They advertised it every where but we were told no kyacks due to the weather (which was perfect) and the resort next door were allowing their guests out in them. So that was super disappointing. The shuttle into town was good. But only runs every couple of hours. This is definitely not a high end resort. But I can see how it works for families.
Stayed 5 nights in Feb 2025

8/10 Good

Timothy Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not overly busy which created a relaxed atmosphere.
Stayed 7 nights in Feb 2025

10/10 Excellent

Regina, Palos Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kompaktiskas, geri baseinai vaikams.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sarah Gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and friendly resort. We went with our family and felt extremely comfortable. Staff were very helpful. Didn’t worry about the kids. Everyone was welcoming. Grounds were well maintained and the resort was clean. Yes there was some erosion to the beaches but they were still very enjoyable and with many public beaches within walking or biking distance we did not feel we missed out. There’s lots to do at the resort for all ages. Many options for day excursions near by including Tulum, snorkeling and Rio Secreto.
Stayed 7 nights in Feb 2025

10/10 Excellent

Orvis Eldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 7 nights in Feb 2025

10/10 Excellent

Erin

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Our family of 4, daughters 10 & 12 and friends went to this resort for 10 days in February 2025. I cannot say enough good things about our experience. The resort is beautiful, well maintained and manicured. The staff were very kind and considerate. The room was well appointed and spacious. While there are only a few main restaurants there are other eating options that are available certain times - the quality of the food and flavours were quite good. Not even our pickiest eater went hungry. The pools are set at such a nice temperature, very good swimming options. The beach has suffered extensive erosion, but we still enjoyed swimming every day in the sandy area. The beach is cleaned and seaweed is removed each morning. We did not use the kids club, although they did have an extensive area suited to young children. The evening entertainment was limited, but the shows they had were well done. Overall the only small details that I can say on a less positive level were that the tv package was very limited and we could not cast our phone to tv to play movies and the beds were a little firm.
Stayed 10 nights in Feb 2025

10/10 Excellent

Yolanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful and I think I would take my family back again because I really enjoyed myself
Stayed 5 nights in Feb 2025