Skip to main content
Beginning of main content
 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
Book online or call 1800 796 370 Phone Number

Terasu Riviera Maya

0-star property
Km 283 access 1 Xcaret Fracc 1, lote 13, Playa del Carmen, QROO 1800 796 370
Choose Dates

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

At Terasu Riviera Maya Hotel & Spa, en Xcaret you'll be within just a 15-minute stroll of Xenses Park and Xplor Theme Park. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

Enjoy access to free bike rentals and yoga classes. Added amenities include free WiFi in public areas, coffee/tea in a common area, and spa services. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Playa del Carmen hotel include Xcaret Eco Theme Park and Río Secreto.

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$216* Per night/room 11 May - 12 May

Luxury Villa, Multiple Bedrooms, Private Pool

Bed Count 7 King Beds Maximum Occupancy 24 Max

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Elite Room, 1 Queen Bed, Balcony, Tower

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elite Room, 1 King Bed, Balcony, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Terasu Riviera Maya

Location Km 283 access 1 Xcaret Fracc 1, lote 13, Playa del Carmen, QROO 77720

Property Features

Terasu Riviera Maya Hotel & Spa, en Xcaret offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Terasu Riviera Maya Hotel & Spa, en Xcaret also features spa services, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 9 guestrooms or units
  • Continental breakfast (free)
  • Towels for the beach
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Terasu Riviera Maya Hotel & Spa, en Xcaret offers 9 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 52-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • Smart television
  • Digital channels
  • Netflix
  • Microwave
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.

Terasu Riviera Maya Hotel & Spa, en Xcaret has a restaurant on site.

A hosted evening meal is available for a surcharge daily.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Terasu Riviera Maya Hotel & Spa, en Xcaret

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals not allowed
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 10:00 PM
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Water dispenser use by guests actively encouraged
  • Property mobile app recommended for guests

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old)
  • Hosted evening meal: MXN 0.0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Terasu Riviera Maya
  • Terasu Hotel Spa at Xcaret
  • Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
  • Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.wotif.com/Playa-del-Carmen-Hotels-Terasu-Riviera-Maya-Hotel-&-Spa,-en-Xcaret.h83572905-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Playa-del-Carmen-Hotels-Terasu-Riviera-Maya-Hotel-&-Spa,-en-Xcaret.h83572905-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Playa-del-Carmen-Hotels-Terasu-Riviera-Maya-Hotel-&-Spa,-en-Xcaret.h83572905-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.