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Suites Cielo y Mar

2.5 star property
Hotel with free breakfast, 6-minute walk to Playa 88

Photo gallery for Suites Cielo y Mar

Outdoor spa tub
Senior Suite, 1 King Bed, Sea View
43-inch Smart TV with digital channels, TV, Netflix
View from property
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
5a Avenida Esquina, Calle 80, Col. Luis Donaldo Colosio, Playa del Carmen, QROO, 77728
  • Place, Playa 88
    ‪6 min walk‬
  • Place, Punta Esmeralda Beach
    ‪13 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Suite, 1 Queen Bed, Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Garden view

View all photos for Suite, 2 Queen Beds, Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

View all photos for Suite, 1 Queen Bed, Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Partial ocean view

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Partial ocean view

View all photos for Suite, 2 Queen Beds, Sea View

Suite, 2 Queen Beds, Sea View

Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

About the area

Playa del Carmen

At Suites Cielo y Mar you'll be within a 20-minute stroll of Playa 88 and Mamitas Beach. Highlights at this hotel include free continental breakfast and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find express check-in, express check-out and tour/ticket assistance. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 30-minute walk of this Luis Donaldo Colosio hotel include Quinta Avenida and Playa del Carmen Main Beach.

What's nearby

  • Playa 88 - 6 min walk - 0.6 km
  • Punta Esmeralda Beach - 13 min walk - 1.1 km
  • Mamitas Beach - 18 min walk - 1.5 km
  • Quinta Avenida - 3 min drive - 1.8 km
  • Playa del Carmen Main Beach - 4 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Naos - ‬10 min walk
  • ‪Hadar - ‬10 min walk
  • ‪Sunset Grill - ‬14 min walk
  • ‪Crisol - ‬8 min walk
  • ‪illy cafe - ‬15 min walk

About this property

Suites Cielo y Mar

Hotel with free breakfast, 6-minute walk to Playa 88
Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Suites Cielo y Mar.

This Playa del Carmen hotel is smoke free.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Terrace on the roof
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
Suites Cielo y Mar offers 17 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. 43-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycles

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Low-height bed (50 centimetre high)
  • Low-height counter and sink (51 centimetre high)
  • Low-height door lock
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in and check-out are available
Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Suites Cielo y Mar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Cielo y Mar Hotel Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Solo Adultos
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Suites Cielo y Mar?

Suites Cielo y Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Suites Cielo y Mar?

Onsite parking is limited.

Are there any beaches close to Suites Cielo y Mar?

Yep, Suites Cielo y Mar is a short 16-minute walk from Mamitas Beach. Fun beach activities include snorkelling and fishing.

Does Suites Cielo y Mar serve breakfast?

You bet, complimentary continental brekkie is served daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Suites Cielo y Mar?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Suites Cielo y Mar?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Suites Cielo y Mar?

No, pets and service animals are not allowed.

Suites Cielo y Mar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 236 reviews
Rating 8 - Good. 52 out of 236 reviews
Rating 6 - Okay. 2 out of 236 reviews
Rating 4 - Poor. 5 out of 236 reviews
Rating 2 - Terrible. 5 out of 236 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert, New Westminster

Liked: Amenities
Large comfortable rooms, good hot water and air con, friendly and helpful staff!
Stayed 7 nights in Sep 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a relaxing area of Playa del Carmen.
Stayed 2 nights in Aug 2025

2/10 Terrible

Damon

Stayed 2 nights in Jun 2025

10/10 Excellent

sigfrido

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location even when the beach was full of sargasso
Stayed 1 night in Jul 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The room was super clean and bright, the decor modern and the staff were super helpful and friendly. Will definitely book again - recommend!
Stayed 4 nights in Jun 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is very small. Breakfast was good and the staff were very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place I’ve stayed at in Playa and I’ve lived here for years
Stayed 2 nights in Jun 2025

10/10 Excellent

Jodie, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay! We would return.

Although the hotel is off Quinta Avenida, the property is a bit away from all the hustle and noise of the Quinta Avenida. If you’re looking for quiet, comfortable and very clean accommodations, this is the hotel for you. We enjoyed the partial ocean view from our balcony. Housekeeping and s excellent. The continental breakfast was delicious and plentiful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hideaway

Great place to stay. Away from all the noise but close enough to walk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Philip

I would not recommend this hotel to anyone. The neighborhood is extremely inconvenient and there are no facilities and no restaurants and it is extremely difficult for taxis and Uber drivers to even find the hotel. once you arrive at the hotel, their system for entry is very confusing and complicated and does not work well. i’m a big believer in using technology, but their system is very poor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful clean rooms, comfortable bedding quiet neighborhood close to the beach basic breakfast very limited parking, but street parking was safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location, near to public beach and short walk to town.
Stayed 2 nights in Feb 2025

10/10 Excellent

carrie, Delburne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, comfortable bed, lovely breeze, beautiful garden area, free breakfast, free gated parking. This was our second stay here and we would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron

Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 7 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view from the balcony. small, clean hotel. close to the beach. wifi could be better.
Stayed 1 night in Feb 2025

4/10 Poor

Nihit

Stayed 8 nights in Jan 2025

8/10 Good

Jorge

Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first arrive you may be put off by the area because it’s not near the tourist spots but not to worry. The hotel is in the real neighborhood of playa with a relaxing quiet vibe and warm people You’ll love it!
Stayed 1 night in Jan 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place clean and comfortable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed

The hotel is great. Beautiful pool with views!! Wonderful staff. Decent (very basic) continental breakfast. It's near enough to the ocean, so the humidity never leaves the air. 100% would recommend and will be returning!
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Alex Do

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cute, clean, and safe hotel. For the price it was a great value. Breakfast was good. Service was good. It is a bit far away from the main drag.. we spent a lot of time walking. The area around this hotel isnt the best and the wall back after dinner can be not well lit. We felt that it wouldnt be very safe to walk to late at night. Our sleep quality here was not the greatest. The beds are uncomfortable and the pillows quite flat. There were also dogs barking all night and one night somebody from the hotel (staff maybe?) Was honking their car horn over and over in the courtyard. Overall a nice place to stay if you just need a cheap room and dont mind a bit of a walk to get to things. Pack earplugs.
Stayed 5 nights in Dec 2024