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El Cielo by Casago

3.5 star property

Photo gallery for El Cielo by Casago

Outdoor pool, pool umbrellas, pool loungers
Family Apartment | Television
Property grounds
Outdoor pool, pool umbrellas, pool loungers
Deluxe Apartment | Living area

Reviews

10 out of 10
Exceptional

Entire apartment

3 bathroomsSleeps 4121 sq m

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$172
includes taxes & fees
24 May - 25 May

Explore the area

View map
Retorno Serena Lote 8 Mza. 17, Edificio Punta Allen, Depto. 301 A, Playa del Carmen, QROO, 77710
  • Place, Gran Coyote Golf
    ‪3 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪4 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪24 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

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About the area

Playa del Carmen

At this apartment you'll be 1.8 km (1.1 mi) from El Camaleón Mayakoba Golf Course and 1.8 km (1.1 mi) from Gran Coyote Golf. .Apartment is soundproofed and features a flat-screen TV with cable channels, along with a dryer, free WiFi and 3 bathrooms. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a dishwasher. A balcony or patio, a living room and a dining area are also available. Limited housekeeping is available. .Enjoy the outdoor swimming pool, gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking.
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • Gran Coyote Golf - 3 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 4 min drive - 2.5 km
  • Playa del Carmen Main Beach - 13 min drive - 8.5 km
  • Maroma Beach - 17 min drive - 13.7 km
  • Xcaret Eco Theme Park - 24 min drive - 18.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪Amaranto - ‬8 min drive
  • ‪Mike’s Coffee - ‬8 min drive
  • ‪Piano Bar - ‬8 min drive
  • ‪Mamma Mia - ‬6 min drive
  • ‪El Beso Pool Bar - ‬7 min drive

About this property

El Cielo by Casago

El Cielo by Casago offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at El Cielo by Casago. Free self parking is available.

This 3.5-star Playa del Carmen apartment is smoke free.

  • 4 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Water dispenser
This apartment offers 4 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Playa del Carmen apartment provides complimentary wireless Internet access. 24-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

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  • Free Wi-Fi
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 3 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 24-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Safe
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 4 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at El Cielo by Casago

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

El Cielo Seaside Apartment Playa del Carmen
El Cielo Seaside Apartment
El Cielo Seaside Playa del Carmen
El Cielo Seaside
El Cielo by Casago Apartment
El Cielo by Casago Playa del Carmen
El Cielo by Casago Apartment Playa del Carmen

Frequently asked questions

What is the cancellation policy at El Cielo by Casago?

El Cielo by Casago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Cielo by Casago?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at El Cielo by Casago on 24 May 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Cielo by Casago?

Yep, El Cielo by Casago has a free self car park.

Are there any beaches close to El Cielo by Casago?

The closest beach to El Cielo by Casago is Playa del Carmen Main Beach (6.4 km).

Does El Cielo by Casago have a pool?

El Cielo by Casago has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at El Cielo by Casago?

No, El Cielo by Casago does not offer an airport shuttle service.

What time are check-in & check-out at El Cielo by Casago?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at El Cielo by Casago?

No, pets and service animals are not allowed.

El Cielo by Casago Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, room comfort

Great place

Wow what a beautiful place and pool.
Stayed 3 nights in Sep 2024