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Aparthotel

Coconut Hotel Boutique

Property class: 3

Photo gallery for Coconut Hotel Boutique

A pool area with lounge chairs and a small table, surrounded by a white fence and greenery.
A wooden sign with a message, a round metal table, two chairs, and a thatched roof structure.
A round dining table with four chairs, a bottle of wine, and two wall-mounted light fixtures.
A neatly made bed with white linens, a wooden headboard, and a blue pillow. There are two bedside tables with lamps, a wooden chest of drawers, and a wall-mounted shelf with a bottle.
A modern building with a white facade, multiple windows, and a balcony.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Barbecue

Explore the area

View map
Calle 32 Norte, entre Av. 30 y Av. 35, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Quinta Alegría Shopping Mall
    ‪10 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room

A bedroom with a bed, a blue sofa, a TV, a painting, and a wooden headboard.

Superior Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room (With Sofa Bed)

A bedroom with a bed, a blue sofa, a TV, a painting, and a wooden headboard.

Double Room (With Sofa Bed)

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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    About the area

    Playa del Carmen

    At Coconut Hotel Boutique you'll be within just a 15-minute stroll of popular places like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .You can enjoy a flat-screen TV with cable channels, and each apartment features a balcony, a dining area and a coffee/tea maker. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A ceiling fan and free toiletries are also available. Limited housekeeping is available. .This aparthotel offers free WiFi in public areas, a rooftop terrace and concierge services. Additionally, you'll find barbecues and luggage storage. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3-property class Gonzalo Guerrero aparthotel include Mamitas Beach and Playacar Beach.
    View more Aparthotels in Playa del CarmenOpens in a new window

    What's nearby

    • Quinta Avenida - 8 min walk - 0.7 km
    • Quinta Alegría Shopping Mall - 10 min walk - 0.8 km
    • Playa del Carmen Main Beach - 13 min walk - 1.1 km
    • Mamitas Beach - 13 min walk - 1.1 km
    • Central Square - 14 min walk - 1.3 km

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

    Restaurants

    • ‪Chez Céline - ‬8 min walk
    • ‪Club de la Cerveza - ‬9 min walk
    • ‪La Vagabunda - ‬9 min walk
    • ‪El Fogón - ‬7 min walk
    • ‪Amorino - ‬10 min walk

    About this property

    Coconut Hotel Boutique

    As a guest of Coconut Hotel Boutique, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Coconut Hotel Boutique also features tour/ticket assistance, concierge services, and room service (during limited hours).
    • 18 guestrooms or units
    • 3 levels
    • Terrace on the roof
    • Front desk (limited hours)
    • Storage area for luggage
    • Tour and ticket information
    • Concierge
    • BBQ grill(s)
    Coconut Hotel Boutique offers 18 accommodations with coffee/tea makers and free toiletries. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

    This Playa del Carmen aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a limited basis.

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    Property amenities

    Beach

    • Beach nearby

    Pool/Spa

    • Outdoor pool

    Internet

    • Available in the apartment: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transport

    • 24-hour return airport shuttle on request for a surcharge

    Kitchen

    • Coffee/tea maker
    • Cookware, dishware, and utensils
    • Hob
    • Microwave
    • Refrigerator

    Dining

    • Room service (limited hours)

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Private bathroom
    • Towels provided

    Living spaces

    • Separate dining area

    Entertainment

    • Flat-screen TV with premium cable channels

    Outdoor areas

    • Balcony
    • Barbecue grill
    • Rooftop terrace

    Climate control

    • Air conditioning
    • Ceiling fan

    Pets

    • No pets allowed

    Services and conveniences

    • Concierge services
    • Limited housekeeping
    • Limited-hour front desk
    • Luggage storage
    • Tour and ticket assistance

    Safety features

    • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
    • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

    General

    • 18 units
    • 3 floors

    Policies

    Check-in

    Check-in start time: 3 PM; check-in end time: midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    The front desk is open daily from 8 AM - midnight
    Front desk staffed during limited hours
    This property doesn't offer after-hours check-in
    Information provided by the property may be translated using automated translation tools

    Access methods

    Front desk (limited hours)

    Pets

    • No pets allowed

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cots (infant beds) are not available.

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Airport shuttle fee: USD 60 per vehicle (return)

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    Host has not indicated whether there is a smoke detector on the property
    This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

    Property is also known as

    Villa Coral Hotel Playa del Carmen
    Villa Coral Hotel
    Villa Coral Playa del Carmen
    Villa Coral Aparthotel Playa del Carmen
    Coconut Hotel Boutique Playa del Carmen
    Coconut Boutique Playa del Carmen
    Coconut Playa l Carmen
    Coconut Playa Del Carmen
    Coconut Hotel Boutique Aparthotel
    Coconut Hotel Boutique Playa del Carmen
    Coconut Hotel Boutique Aparthotel Playa del Carmen

    Frequently asked questions

    What is the cancellation policy at Coconut Hotel Boutique?

    Coconut Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

    Are there any beaches close to Coconut Hotel Boutique?

    Yep, Coconut Hotel Boutique is a short 14-minute walk from Playa del Carmen Main Beach.

    Does Coconut Hotel Boutique have a pool?

    Coconut Hotel Boutique has an outdoor pool.

    Is there a free airport shuttle available at Coconut Hotel Boutique?

    No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

    What time are check-in & check-out at Coconut Hotel Boutique?

    Check-in begins at 3 PM. Check-out time is noon.

    Are pets allowed at Coconut Hotel Boutique?

    No, pets are not allowed.

    Coconut Hotel Boutique Reviews

    Reviews

    5.8
    Rating 10 - Excellent. 12 out of 51 reviews
    Rating 8 - Good. 8 out of 51 reviews
    Rating 6 - Okay. 6 out of 51 reviews
    Rating 4 - Poor. 11 out of 51 reviews
    Rating 2 - Terrible. 14 out of 51 reviews

    6.2/10

    Cleanliness

    6.6/10

    Staff & service

    5.4/10

    Amenities

    6.0/10

    Property conditions & facilities

    Reviews

    Verified review

    10/10 Excellent

    Erik

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Todo muy bien, la habitación excelente y la ubicación.
    Stayed 4 nights in Jul 2019
    Verified review

    4/10 Poor

    Georgios

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Bad choise for all

    Very old building and equipment. But Internet access. The breakfast was the most bad than i saw. U friendly staff. The reception only few hours. All the foto are fotoshot. Far from central. No soap, shampo and towers in the room. I ask and bring me soap and 1 tower only
    Stayed 3 nights in Jun 2019
    Verified review

    4/10 Poor

    Verified traveller

    Disliked: Cleanliness, amenities, property conditions & facilities
    La alberca muuuuuuuy sucia, la gente que atiende muy grosera, no son mexicanos y se creen dios, el desayuno que dan no es suficiente y si preguntas o pides más mantequilla te dicen que raspes el papel por qué ya no traerán, ni servilletas te dan, son muy groseros
    Stayed 1 night in May 2019
    Verified review

    6/10 Okay

    LachoTV

    Disliked: Cleanliness
    El precio está muy accesible pero estaba sucio y la cama demasiado mala, no pudimos descansar bien, nunca cambiaron nuestras toallas, lo unico positivo sería el precio
    Stayed 5 nights in Apr 2019
    Verified review

    4/10 Poor

    Blanca

    Liked: Cleanliness
    Disliked: Amenities
    Mi puerta tenía problemas para cerrar, tuvimos problemas con el agua, 2 días sin Internet, no había suficientes cobijas ni toallas.
    Stayed 5 nights in Apr 2019
    Verified review

    4/10 Poor

    Verified traveller

    Liked: Staff & service
    Disliked: Amenities, property conditions & facilities
    No volveria. El baño no funcionaba bien. Te metias a bañar y el agua se salia hasta la recamara. Lo unico bueno fue la alberca.
    Stayed 4 nights in Mar 2019
    Verified review

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Excelente actitud y el lugar esta muy bien para el precio. Lo recomiendo mucho
    Stayed 2 nights in Mar 2019
    Verified review

    2/10 Terrible

    Verified traveller

    Disliked: Cleanliness, staff & service, property conditions & facilities
    There was a flood in my hotel they did not do anything about it my clothes was wet the pool was filled with dirty water television was not working air conditioning was not working they changed us to another room we had the same situation going on I decided to call Expidia that same night I emailed them some pictures and proof that the pictures Expidia has online for this hotel and information was not the reality I saw when I got there it was terrible do not waste your money going to the coconut hotel boutique It was the worst experience in Mexico service was horrible !!!!!! Maintenance was horrible everything about this hotel was horrible !!!!
    Stayed 5 nights in Feb 2019
    Verified review

    2/10 Terrible

    Verified traveller

    Disliked: Cleanliness, property conditions & facilities
    Service pourri sur tout. Aucun retour de réponse aux questions
    Stayed 21 nights in Jan 2019
    Verified review

    6/10 Okay

    Anthony

    Liked: Staff & service
    Disliked: Property conditions & facilities

    Average but only a one night stay!

    The hotel was very hard to find. The bedroom was basic but for one night you can’t complain especially for the price. However the bathroom is we’re it really let you down. The toilet wouldn’t flush, there was no running water and it was very dated. Reception staff was friendly enough and the free WiFi was average. Overall for the price it’s not all bad but you couldn’t stay for longer than a night until they fix their shower and toilet issues.
    Stayed 1 night in Dec 2018
    Verified review

    6/10 Okay

    Verified traveller

    Liked: Staff & service
    Disliked: Amenities
    TV Channel package for locals. Only stations were CW (Awful) BYU TV (Awful) and 3 Fox Sports (College Only Repeats). Water problems 6 out of 27 days. Wi-fi problems but rectified prior to check out. Good quite location. But overall for the price you cannot complain! Can expect much
    Stayed 25 nights in Nov 2018
    Verified review

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Es un hotel de paso no para permanecer en él desde mi punto de vista, su estilo es rústico, esta cerca de la 5ta avenida, tiene una pequeña alberca como de 3 x 3 , para el precio esta super bien, cumple con lo básico
    Stayed 1 night in Nov 2018
    Verified review

    2/10 Terrible

    Jujuma

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Nous avions réservés pour 11 nuits et sommes partis au bout de la 4ème et avons réservés ailleurs ! Les photos sont trompeuses ! Je pense que certains commentaires sont effacés car je ne vois que des commentaires positif ce n’est pas possible..d’ailleurs celui ci sera peut être effacé.. Alors commençons par le commencement, il n’y a AUCUNE insonorisation ! Alors si vous voulez dormir, passez votre chemin ! Vous entendez absolument tout, tout résonne.. Premièrement, la rue.. comment dire.. en ‘ construction’ , elle n’est pas rassurante du tout et des chiens errants se battent et hurlent toute la nuit .. bref passons ça encore.. Les chambres sont archi humides et empestent le renfermés, l’humidité.. la notre n’avait pas de fenêtres juste 2 toutes petites en hauteur dont une impossible à atteindre.. nous arrivons dans la chambre, un cafard dans la douche ! Sympa ! Enfin si nous pouvons appeler ça une douche.. aucune pression, pommeau de douche cassé et salle de bain inondé à Chaque fois ! N’oubliez pas vos tongs pour vous déplacer car le sol est sale, humide.. la clim fuyée sur le lit, nos vêtements sentaient le moisi ! De plus si vous voulez que l’on vous change vos draps de douche ainsi que draps tout court il faudra le réclamer ! Même le tapis de bain trempé n’etait pas changé ! Et mieux vaut ne pas attraper la tourista car le papier Wc est au compte gouttes.. la musique est jusqu’a 23h, on entend toutes les conversations.. bref juste un conseil.. à fuir !
    Stayed 10 nights in May 2018
    Verified review

    8/10 Good

    Rubi

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excelente trato

    Sugiero el hotel si tu intencion es viajar a los parques que están en Riviera Maya.
    Stayed 1 night in Mar 2018
    Verified review

    10/10 Excellent

    fer

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Lindo hotel a 10 mins caminando de la quinta

    Pequeño hote con bonits instalaciones. Muy aguston, y bastante privacidad. Las personas de hote muy amables! Recomendado
    Stayed 2 nights in Mar 2018
    Verified review

    8/10 Good

    Armando

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    muy agradable decoracion

    es un lugar muy agradable muchos restaurantes en los alrededores
    Stayed 6 nights in Feb 2018
    Verified review

    10/10 Excellent

    Gerardo

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Precio-calidad que supera las expectativas...

    En general un agradable y bonito lugar que supera las expectativas, instalaciones en muy buen estado, personal muy amable. Un buen precio. El único detalle es que no cuentan con estacionamiento, por lo demás esta muy bien incluso la ubicación, aunque claro es que no esta cerca del centro de playa del carmen, acceder a este es muy fácil ya que a media cuadra puedes tomar transporte publico que te lleve ahí.
    Stayed 5 nights in Aug 2017
    Verified review

    8/10 Good

    Verified traveller

    Liked: Staff & service, property conditions & facilities

    La estancia estuvo bien solo para dormir.

    La estancia estuvo bien, es un hotel muy básico el servicio es bueno, la limpieza pues no la calificaría tan buena ya que solo me hicieron una vez y pues no me pareció que solo fuera una vez de tres noches, la atención fue muy buena eso ayuda bastante.
    Stayed 3 nights in Jun 2017
    Verified review

    8/10 Good

    EDUARDO

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    LIMPIO Y COMODO

    MUY BIEN, TIENE BUEN SERVICIO
    Verified review

    10/10 Excellent

    tyler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great place to stay for very cheap

    I was pleasently surprised at how beautiful this place was for how cheap the room was. The staff were so helpful, the area was within walking distance to bus stops, restaurants, 5th ave, the Cozumel ferry...it was perfect
    Verified review

    6/10 Okay

    mourad

    Petit hôtel bon marcher avec une petite cuisinette et proche de pas mal de restaurants et commerce moins cher que la rue principale touriste
    Verified review

    10/10 Excellent

    Kathy

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Adorable place!

    I loved this place! It was beachy, had a pool, friendly staff, and very clean.
    Verified review

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, room comfort

    Leuk appartement, 10 minuten van hoofdstraat

    Schoon bij aankomst en elke dag verschoning bed en handdoeken.
    Verified review

    8/10 Good

    Laura

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great little hotel. Recently renovated with a small pool. The kitchen was great, and a 10 min. walk to 5th Ave. Very clean.
    Verified review

    2/10 Terrible

    tara

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    BEWARE DO NOT STAY!!!!! SCAM!!!!!

    DO NOT STAY!!!!!! the lady who runs the hotel is a total scam artist!!! i couldn't read all reviews until now and i wish i did! because i would never have stayed. she tried the same thing with me about asking for extra money at check in, then claimed i owed $50 in damages for broken plates.. i recorded the room on my phone as proof that there was no damages and then she came to demand money and i have her on camera saying i broke them and then changing her story saying the damages were for towels left on the floor... she was a total nightmare from the second we got there. was always trying to find a way to make us pay $50 cash. she lashed out at my boyfriend and almost broke his phone because we wouldn't pay her cash. we were also told it was pet friendly and said online it was pets stay free then also tried to charge $20 a day for 6 days on top of the booking when i had proof if was free. my dog is a service dog and she said he needed to be in a cage or couldn't stay but who travels with a cage for service dogs?!? the place smelt like mold and mildew. paper thin walls. most UNCOMFORTABLE bed ever. this is by far the worst hotel I've ever stayed at. I'm filing an official complaint as she harassed my boyfriend and i so badly that we had to leave half way through our stay. she also let her self in our room while we weren't there and would knock on our door every day to ask for money for something else. DO NOT RISK STAYING HERE!!!!

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