"The phone number on the booking sheet is not connected. Phone number on the website is someone's private mobile number. Drove to the apartments and th ... " More

By a verified traveller on Wed 04 Jul 2018

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Hotel Description

At Scarborough Apartments you'll be within a 15-minute walk of Scarborough Beach and 2 km (1.3 mi) from Trigg Beach.

Attractions within a 15-minute drive of this Scarborough hotel include City Beach and Cottesloe Beach.

Basic Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$82 per night

Scarborough Apartments ratings based on 251 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Scarborough Apartments

Everyone (166) Couples (35) Students (1) Family (47)
4 out of 5

Posted by on 11 Mar. 2019

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Comment from Hotel Management

14 Apr. 2019 by Mitch

Thank you for your response.

2 out of 5
The location was good the property was very old and run down, the rooms were extremely small and we had to spray air freshener. The light fitting was dim and had been stuffed with a goon box a serious fire hazard. The linen was stained, the wardrobe door broken and you could hear the conversations of other guests. I realise it is budget but next time I will wait until I can afford something not so basic.

Posted by on 9 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Mitch

Thank you for your feedback.

3 out of 5
The property is in walking distance to Scarborough waterfront and driving distance to everywhere else. Being so close to Scarborough and being right near a set of traffic lights it is noisy at night. The unit is simple with sparse furnishings but fulfilled all our needs at a good price. An extra bed and towel for our 5th guest would’ve been ideal but as he was 2yrs old we could work around this. There is a bad ants problem in this unit so don’t leave your food out and the shower overflows onto the floor so be mindful of slipping. The hot water system will also ensure you don’t have a long shower as it cuts in and out! All up a simple unit with plenty of room including fully fenced front and back courtyard, great location, comfortable beds.

Posted by , from Perth on 4 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by Mitch

Thank you for your feedback.

2 out of 5
The villa was not very clean in the kitchen area. There were cockroaches & no cleaning equipment ie cloth, tea towel washing up liquid. The was a battery missing from the tv remote. We have stayed at the apartments many times, but on the occasion were very disappointed.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

6 Mar. 2019 by Mitch

My apologies for any inconvenience.

4 out of 5
The check in was via a coded key drop box which was fine (although I felt a bit nervous in case I couldn’t work the safe & then couldn’t get key, but it all worked out). We have stayed here many times & previously checked in at the reception desk next door, but this was ok & will suit the fact we sometimes arrived late anyway having travelled from the country.

Posted by on 2 Feb. 2019

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Comment from Hotel Management

6 Feb. 2019 by Mitch

The checkin process via keysafe codes, are in place to accomodate guests that arrive outside reception hours. 9am-1pm. Thank you for your feedback.

1 out of 5
Dirty, beds uncomfortable, housekeeping of a very poor standard, not enough towels, sheets were clean, no top up of tea,coffee ect.. No bedside lamps, couch was very dirty and sticky and needs a good clean. I would not recommend this place to anyone. I will never stay there again.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

6 Feb. 2019 by Mitch

Not identifying yourself says alot about your feedback, because it doesn't sound like our property!

3 out of 5
Hotel needs a serious upgrade. Paint is chipped and bathroom needs help. No fans make rooms very hot at night.

Posted by on 10 Dec. 2018

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Comment from Hotel Management

14 Dec. 2018 by Mitch

For us to give feedback, It helps to have the full story. We do have fans available, if requested, and we also have split aircon's in every property.

3 out of 5

Posted by on 30 Nov. 2018

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1 out of 5

Posted by on 21 Nov. 2018

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2 out of 5
Room was not clean at all and overall feel was terrible

Posted by on 23 Sep. 2018

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Comment from Hotel Management

25 Sep. 2018 by Mitch

Our apologies for any inconvenience.

Property Features

Self parking is free. Smoking is allowed in designated areas at this Scarborough hotel.

  • 21 guestrooms or units
  • Front desk (limited hours)
  • Smoking in designated areas

Parking

Free self parking

Transport

  • Airport: Perth, WA (PER) (26.6 km / 16.5 mi)
  • Train station: Stirling Station (8.6 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Scarborough Apartments offers 21 forms of accommodation.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 9 AM - 1 PM.

The front desk at this property is open daily from 9 AM - 1 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 5.00 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Scarborough Observation Hotel Scarborough
  • Scarborough Observation Resort
  • Scarborough Observation