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4.3 out of 5

"we had a larger room with no view, but as we only had one night and arrived late that was fine. Will stay there again " More

By a verified traveller on Thu 02 Aug 2018

Hotel Description

A family-friendly stay in Sorrento awaits you at Quality Resort Sorrento Beach. You'll find Sorrento Beach a few steps away and Hillarys Boat Harbour within a 15-minute stroll. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self parking.

LCD TVs with digital channels are featured in all 80 rooms, and you can enjoy balconies or patios, sitting areas and WiFi. Additionally, fridges, coffee/tea makers and free local calls are available.

The Cafe, 76 Steps Cafe, is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Spend the day at the beach and enjoy the on-site sauna and kids' swimming pool. 2152 square feet (200 square metres) of event facilities include conference centres, and other business amenities include a business centre and limo/town car service. Other amenities include a free manager's reception, WiFi in public areas and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7 AM and 9:30 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Sorrento hotel include Sorrento Quay Boardwalk and Aquarium of Western Australia.

Studio Resort View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$154 per night

1 Bedroom Spa Apartment Resort View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Spa Apartment Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Quality Resort Sorrento Beach ratings based on 218 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Resort Sorrento Beach

Everyone (100) Couples (38) Business (1) Family (79)
4 out of 5

Posted by on 4 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by Andrew and team

Thanks

5 out of 5
Big room with all the perfect amenities for a guest staying here

Posted by on 1 Apr. 2019

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Comment from Hotel Management

1 Apr. 2019 by Andrew and team

Thanks for your review

3 out of 5
Liked the ocean views and close by to Hilarys, but for the amount paid it should have had more amenities e.g. dishwasher. We thought it was a bit of a rip off having to pay to.use coin operated washing machines. For the price it should have had a washing machine in the apartment..

Posted by on 24 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Andrew

Thanks for your feedback. Our 2 and 3 bedroom fully self contained apartments have washing machines in them, so next visit please book one of them.

5 out of 5

Posted by on 15 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Andrew and team

Thank You

4 out of 5
Nice tidy room, showing small signs of age in bathroom but clean and hotel itself is very well situated to the beach. Even though near the road, was quiet in the room. Spa wasn’t working the second day which was a shame and the breakfast was average, otherwise top marks. The staff were all welcoming and helpful.

Posted by on 26 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by Andrew and Team

Thanks for the feedback. We have fixed the Spa and we were very busy over Xmas in the restaurant so ran out of some items late in the day. Sorry.

4 out of 5
Nice views and great pool area for kids , not impressed having to pay an extra $20 to have an hour extra checkout on a Sunday

Posted by on 12 Dec. 2018

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Comment from Hotel Management

14 Dec. 2018 by Andrew and team

Thanks for the feedback. Next time, If you book directly with teh property you get late checkout to 12 noon at no charge.

4 out of 5

Posted by on 16 Nov. 2018

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Comment from Hotel Management

20 Nov. 2018 by Andrew and team

Thanks

4 out of 5

Posted by on 15 Oct. 2018

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Comment from Hotel Management

17 Oct. 2018 by Andrew and team

Thank you for rating us

5 out of 5
we had a larger room with no view, but as we only had one night and arrived late that was fine. Will stay there again

Posted by on 2 Aug. 2018

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Comment from Hotel Management

17 Aug. 2018 by Andrew and team

Let us know when you next visit and we will organise the ocean view for you. Thanks

5 out of 5
Convenient/attractive location. Staff were awesome. Easy check in and check out process. Will definitely use again.

Posted by , from Bunbury on 2 May 2018

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Comment from Hotel Management

8 May 2018 by Andrew and team

Thanks for the great review and look forward to seeing you next time.

About the Quality Resort Sorrento Beach

Location 1 Padbury Circle, Sorrento, WA 6020

Property Features

Quality Resort Sorrento Beach offers its guests an outdoor pool, a sauna, and a kid's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 2152 square feet (200 square metres) and includes conference centres. A library, a BBQ, and multilingual staff are also featured at the family-friendly Quality Resort Sorrento Beach. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Sorrento hotel.

  • 80 guestrooms or units
  • 2 levels
  • 2152 sq ft of conference space
  • 200 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Perth, WA (PER) (30.7 km / 19.1 mi)
  • Train station: Greenwood Station (5.2 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Resort Sorrento Beach offers 80 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium digital channels. Bathrooms include a bath and shower and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Sitting area
  • LCD television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

76 Steps Cafe – Overlooking the garden, this Cafe serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM.
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving outside of regular check-in hours should contact the property at least 24 hours prior to arrival using information in the confirmation received after booking.

The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are available for AUD 6.6 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 14.95 per person (approximately)
  • Airport shuttle fee: AUD 99 per vehicle (one way)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 6.6 per day
  • On-site credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Resort Sorrento Beach
  • Quality Resort
  • Quality Sorrento Beach
  • Quality Hotel Sorrento Beach
  • Quality Resort Sorrento Beach Hotel Sorrento

You should know

  • Quality Resort Sorrento Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.