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4.0 out of 5

"We made a booking for 3 people and signed in the extra 2 quest on arrival and there was only 2 beds in the apartment. That was disappointing " More

By a verified traveller on Tue 07 Jan 2020

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Hotel Description

Quest West End puts you in the heart of Perth, steps from RAC Arena and within a 10-minute stroll of His Majesty's Theatre. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with digital channels, and each apartment features free wired Internet, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, a phone, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and a library. Added amenities include laundry facilities, dry cleaning/laundry services, and luggage storage. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Perth Central Business District aparthotel include Perth Parliament House and Northbridge Piazza.

Standard Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest West End ratings based on 41 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest West End

Everyone (24) Couples (4) Family (13)
5 out of 5
We made a booking for 3 people and signed in the extra 2 quest on arrival and there was only 2 beds in the apartment. That was disappointing

Posted by on 7 Jan. 2020

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5 out of 5
Liked the convenience to everything we required Was clean neat

Posted by on 2 Dec. 2019

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3 out of 5
Very friendly and helpful staff. We walked into the city each day. Our room was a bit dated and tired. The building was surrounded by empty buildings and there was work going on in a connected building, so we had drilling from 7.15am each morning. Hopefully next time we are back the rooms have had a facelift and the surrounding buildings are occupied.

Posted by on 9 Oct. 2019

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5 out of 5

Posted by on 3 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Quest West End Management Team

Hi Ranjan, Thank you for your review of Quest West End. I am pleased to advise that our apartments are in the process of a refurbishment. We do hope to welcome you back soon. Kindest Regards, Quest West End Management Team

5 out of 5
Friendly service in a great location! Would stay at again!

Posted by , from Perth on 4 Nov. 2018

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Comment from Hotel Management

14 Nov. 2018 by QuestWestEnd

Hi Brad, Thank you for your kind review, our team is happy to hear you enjoyed your recent stay with with Quest West End and we hope to welcome you back soon. Kindest regards, Quest West End Management Team.

2 out of 5
Nowhere to park while checking in - so had to find & pay for street parking and walk to reception. Would be terrible if raining or for the less mobile person. Receptionist was lovely and dealt very well with my bad mood. Room stunk of curry/cooking from previous occupants and this smell stayed. Had to open the balcony door which had no screen, so bugs came inside and very noisy street but had to put up with this as smell was so overpowering. Good location & delightful receptionist - but wouldn't stay there again

Posted by on 4 Nov. 2018

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Comment from Hotel Management

14 Nov. 2018 by QuestWestEnd

Thank you for your honest feedback, and also your understanding from your recent stay. As our property is a CBD based property, unfortunately we do not have onsite car-parking, however we do partner with a nearby vendor who does offer a discounted rate for our guests. Duly noted the busy location and low amount of street car parking, Our team is only too happy to advise the best place to park whilst in the interim of checking in. From time-to-time cooking aromas do linger even though our team do everything in their power to remove the smell. On the rare occasion, the aroma does decide to extend it's stay and our team is only too happy to work with guests to either continue to remove or offer an alternate room pending availability. Our team is happy to hear that you did enjoy the location, and our team will always aim to provide outstanding service. We do hope that this trip doesn't tarnish your experience of Quest West End, as we do hope to welcome you back again in the future. Kindest regards, Quest West End Management Team

5 out of 5
Art Deco decor very appealing, about to undergo a makeover.

Posted by , from Sydney on 25 Oct. 2018

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Comment from Hotel Management

14 Nov. 2018 by QuestWestEnd

Hi Jen, Thank you for your wonderful review of Quest West End. Been an historic building facade, we are lucky to hold a part of Perth building history and with it comes the 'Art Decor feel' Our apartments will be going through a refurbishment in the coming year and we look forward to sharing this with our guests as the apartments progress. We look forward to welcoming you back really soon. Kindest regards, Quest West End Management Team.

1 out of 5

Posted by on 24 Sep. 2018

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Comment from Hotel Management

14 Nov. 2018 by QuestWestEnd

Thank you for your recent stay, we do look forward to welcoming you back soon. Kindest Regards, Quest West End Management Team.

2 out of 5

Last minute regret

Property was in poor condition had a funny smell the moment we walked in. The furniture is in poor state the kitchen bench tops need replacing. Could hear the lift goin up and down all night and other guests knocking on walls or the floor above

Posted by on 6 Aug. 2018

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5 out of 5
Great apartment close to Perth arena, cbd and restaurants.

Posted by on 25 Jul. 2018

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Property Features

Quest West End offers its guests a library, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. The business-friendly Quest West End also features laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk. Parking is available for a fee. You'll have access to the health club at a partner property. This 4-star Perth aparthotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 6 levels
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Perth, WA Airport (PER) (16 km / 9.9 mi)
  • Train station: Perth Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest West End offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and hair dryers. Accommodations offer separate living rooms. 30-inch LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • LCD television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 9:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 9:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 18 per day
  • Nearby parking fee: AUD 18 per day
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 45 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest West End
  • Quest West End Apartment
  • Quest West End Apartment Perth
  • Quest West End Perth
  • Quest West End Aparthotel Perth
  • Quest West End Aparthotel
  • Quest West End Perth
  • Quest West End Aparthotel
  • Quest West End Aparthotel Perth

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.