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Pensione Hotel Perth

3.5-star property
70 Pier Street, Perth, WA 1800 796 370
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4.2 out of 5
Very good!
See all 167 Wotif Reviews

"Location is easily assessable. Highly recommended for overnight stay. " More

By a verified traveller on Tue 18 Feb 2020

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Petite Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$88* Per night/room 16 Aug. - 17 Aug.

Petite King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Member Special Free Upgrade

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Pensione Hotel Perth places you in the center of Perth, within a short 5-minute stroll of Perth Town Hall and Hay Street Mall. Highlights at this hotel include in-room free WiFi and LCD TVs.

Coffee/tea makers, safes, and hair dryers are featured in all 98 rooms. Pillowtop beds and free toiletries are nice touches to enhance your stay. Refrigerators, phones, and irons/ironing boards are also available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. Continental breakfast is available on weekdays between 6:30 AM and 1:00 PM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Perth Central Business District hotel include St. Mary's Cathedral and Royal Perth Hospital.

Pensione Hotel Perth ratings based on 167 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pensione Hotel Perth

Everyone (125) Couples (27) Family (12) Other (1)
1 out of 5
We were regular customers and used to be big fans of Pensione, but not any more. The TV in our room was faulty (colourful digital lines across the bottom third of the screen), but we didn't care as we weren't there to watch TV anyway. Switched it off and didn't think any more of it until today (5 days later) when I received a very rude and accusatory phone call from a lady at Pensione Hotel who accused us of breaking the TV and wants us to pay for it. Extremely poor customer service from this individual. If anyone should be complaining it should be my wife and I, but we thought nothing of it. They'll not be getting a cent from us (with regards to the TV or future patronage) and if they want to challenge this I will take it as far as it has to go.

Posted by , from Bunbury on 13 Jul. 2020

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4 out of 5

Posted by on 17 Jun. 2020

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Comment from Hotel Management

18 Jun. 2020 by Sarah Radermacher

Dear Guest, Thank you for your stay with Pensione Hotel, we are thrilled to see that you enjoyed your visit and can't wait to welcome you again in the future!

2 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Sarah - Front desk Manager

Dear guest, I am disappointed to see that we weren't able to meet your expectations during your recent stay with Pensione Hotel. We continuously strive to improve ourselves and our services and would greatly appreciate some details that made you score us so low so we may improve ourselves in the future. We would love to welcome you again in the future, please book directly for the best rates offered, guaranteed.

5 out of 5
Location is easily assessable. Highly recommended for overnight stay.

Posted by on 18 Feb. 2020

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Comment from Hotel Management

30 Mar. 2020 by Georgia

Good morning, Crill, Thankyou for your feedback. We're in a wonderful location in the heart of the city, perfect for anything you might need during your time with us. We're happy to hear you enjoyed your short stay with us, and hope that you'll consider staying with us in one of our larger room types should you need to be in Perth for an extended period of time. We hope to see you again soon! Kind Regards Georgia White Reception

4 out of 5
Clean and convenient. Staff were friendly and helpful

Posted by on 15 Feb. 2020

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Comment from Hotel Management

30 Mar. 2020 by Georgia

Good morning, We're so glad that you enjoyed your stay with us, and our staff made such a good impression. We look forwards to seeing you next time! Kind Regards Georgia White Reception

4 out of 5
Location, public transport access, easy going and responsive staff.

Posted by on 4 Feb. 2020

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Comment from Hotel Management

30 Mar. 2020 by Georgia

Good morning, Thankyou for your feedback. We're so happy to hear you enjoyed the location of our hotel, allowing you easy access to all that Perth has on offer for things to see and do. We pride ourselves on our customer service, so your feedback is greatly appreciated! We hope to see you soon, Kind Regards Georgia White Reception

5 out of 5

Posted by on 21 Jan. 2020

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5 out of 5
Excellent location, walking distance to Shopping centre, culture centre and public transport. You can get a free cup of coffee as we requested not to do room service every day. Personally, The bed is too soft for us which it’s not our favourite.

Posted by on 10 Jan. 2020

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4 out of 5
This hotel is Convenient to catch the bus for the Perth airport. Thank you.

Posted by on 9 Jan. 2020

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4 out of 5

Posted by on 7 Jan. 2020

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About the Pensione Hotel Perth

Location 70 Pier Street, Perth, WA 6000

Property Features

Pensione Hotel Perth offers its guests tour/ticket assistance, a vending machine, and concierge services. Public spaces have free WiFi. Pensione Hotel Perth also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Perth hotel is smoke free.

  • 98 guestrooms or units
  • 7 levels
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Perth, WA Airport (PER) (12.5 km / 7.8 mi)
  • Train station: Perth Underground Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pensione Hotel Perth offers 98 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 1:00 PM and on weekends from 8:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

There is limited parking available at the property. Guests must call in advance to reserve a parking space.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 for adults and AUD 10 for children (approximately)
  • Self parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.