Our first time at the Royal was very pleasant. The hotel is very conveniently located near the Paddington rail (both Heathrow Express and underground) but with bus stops within a few hundred metres that get you to most key locations in the city proper while also taking in the sights. This leaves you to enjoy larger rooms than in city and have Hyde Park/ Kensington gardens on your door step.
The staff were very friendly and eager to assist. The cup of tea on our early arrival while waiting for the room to be ready was a niece touch, as well as the tea/ coffee making facilities sent to our room. The room was very quiet (we had a view over the mews next door) and well appointed, although the bathroom was tending to be a bit "tired". Only detraction came on checkout where an optional daily service charge had been added to the bill, and only on inquiring what the charge was, the advice came it was optional and could be removed if we wanted. The automatic presumption to charge additonal for service was what annoyed me.
Hotel room was large and clean. We were very comfortable and would recommend staying here for the rooms. Also a quick walk to Hyde park, queensway underground and restaurants. Customer service needs improvement, there was not a warm welcome on arrival and as we were 45mins too early for check in we were told to come back later. I had to ask if we could store our bags in which we could, but we had to take it downstairs to the storage room ourselves. There is a concierge desk next to reception? Breakfast room feels like you are part of a really busy school camp!
My daughter and I stayed at this hotel for 4 nights. The staff were extremely helpful and polite. The room was very comfortable and clean. It is also very close to Bayswater Road and the Queensway and Bayswater tube stations, which makes getting around very easy. The included continental breakfast was also excellent. I would definitely stay here again.
Our wide selection of Hyde Park hotels allows you to enjoy all that the area has to offer: From the Hard Rock Café to Trader Vics; from Clarence House to Hyde Park itself. We have Hyde Park hotels to suit every budget and holiday need.
Whether arriving at Paddington station on business or just after couple of days in town our Paddington hotels are a perfect base for exploring London with excellent travel connections to the rest of the city.
Our Paddington hotels also make a great base for appreciating the history and popular culture of the area; beginning with the statue of Paddington Bear that can be found in the station based on the classic stories by Michael Bond.
Our selection of Hyde Park hotels can be seen below alongside our Paddington and Bayswater hotels, we hope that they will be of interest when you are looking to stay in the area.