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MSK The Whiteley

Property class: 2

Photo gallery for MSK The Whiteley

A hotel room with a large bed, a balcony with wicker chairs, a framed picture on the wall, and a view of buildings outside.
A modern bathroom with a glass-enclosed shower, a white sink, and a mirror with lights.
A hotel room with two beds, a wardrobe, a mirror, and artwork on the walls.
A modern apartment with a kitchen, a dining area, a living room with a sofa, and a TV mounted on the wall.
A hotel facade with a sign reading 'MSK RESIDENCE,' a red carpet, and potted plants.

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Kitchen
The current price is AU$304
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
66-68 Inverness Terrace, London, England, W2 3LB
  • Place, Queensway
    ‪2 min walk‬
  • Place, Westbourne Grove
    ‪2 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Deluxe Double Studio

A hotel room with a bed, bedside table, wall-mounted artwork, and a wardrobe.

Deluxe Double Studio

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for The Whiteley Executive Triple Studio

A hotel room with two beds, a desk, a TV, a window with a view, and a bathroom with a sink.

The Whiteley Executive Triple Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free wired internet

View all photos for Superior Double Studio

A hotel room with a large bed, a window with blinds, a thermostat, a bedside table with a phone, and a framed picture on the wall.

Superior Double Studio

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for The Whiteley Garden Double Studio

A hotel room with a large bed, a view of buildings through an open door, a chair by the window, and a painting on the wall.

The Whiteley Garden Double Studio

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for The Whiteley Executive Double Suite

A modern apartment with a kitchen, a dining area, a living room with a sofa, and a TV mounted on the wall.

The Whiteley Executive Double Suite

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Single Studio

A hotel room with a bed, a framed picture on the wall, a shower, and a door.

Junior Single Studio

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for The Whiteley Garden Single Studio

A bedroom with a bed, a TV, a window, and a view of the outside.

The Whiteley Garden Single Studio

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

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About the area

London

MSK The Whiteley places you in the centre of London, within just a 5-minute stroll of Kensington Gardens and within 15 minutes of Hyde Park. Highlights at this hotel include in-room kitchens, free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Plus you'll find multilingual staff, luggage storage and a ballroom. .Attractions within a 20-minute walk of this London City Centre hotel include Kensington Palace and Kensington High Street.

What's nearby

  • Queensway - 2 min walk - 0.2 km
  • Westbourne Grove - 2 min walk - 0.2 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Portobello Road Market - 13 min walk - 1.2 km
  • Hyde Park - 15 min walk - 1.3 km

Getting around

  • Bayswater Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 14 min walk
  • London (LCY-London City) - 67 min drive

Restaurants

  • ‪Bayswater Arms - ‬3 min walk
  • ‪Gold Mine - ‬3 min walk
  • ‪Prince Alfred - ‬2 min walk
  • ‪Four Seasons - ‬3 min walk
  • ‪Blank Street Coffee - ‬3 min walk

About this property

MSK The Whiteley

As a guest of MSK The Whiteley, you'll find multilingual staff, express check-out, and a lift. Public spaces have free WiFi. A complete renovation of MSK The Whiteley was completed in October 2025.

This London hotel is smoke free.

  • 43 guestrooms or units
  • 6 levels
  • 2 buildings
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
MSK The Whiteley offers 43 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower and hairdryers. This London hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Front entrance ramp
  • Handrails in stairways (102 centimetre high)
  • Lift (80 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 225 per accommodation, per stay
  • Breakage deposit: GBP 225 per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas for unvaccinated guests.

We should mention

  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Whiteleaf
Whiteleaf Hotel
Whiteleaf Hotel London
Whiteleaf London
Whiteleaf Hotel London, England
Whiteleaf
Whiteleaf Hotel London England
Whiteleaf Hotel Hotel
Whiteleaf Hotel London
Whiteleaf Hotel Hotel London

Frequently asked questions

Is there a free airport shuttle available at MSK The Whiteley?

No, MSK The Whiteley does not offer an airport shuttle service.

How much does it cost to stay at MSK The Whiteley?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at MSK The Whiteley on 3 Nov 2026 start from AU$304, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at MSK The Whiteley?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at MSK The Whiteley?

No, pets are not allowed.

MSK The Whiteley Reviews

Reviews

5.0
Rating 10 - Excellent. 12 out of 250 reviews
Rating 8 - Good. 32 out of 250 reviews
Rating 6 - Okay. 65 out of 250 reviews
Rating 4 - Poor. 80 out of 250 reviews
Rating 2 - Terrible. 61 out of 250 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

2.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Reviews Were Accurate

The reviews on Orbitz were fair and accurate, but I feel that the photos of the hotel posted were somewhat misleading.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Terrible hotel

Worst stay ive ever had in a hotel and if i had to give a price for the room per night I would say no more than £10 per night. Breakfast was awful and i have to say the only good thing about the stay was the politeness of the staff.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Its more like a motel..only good is the location

If you just need a place to sleep, its ok...the lobby looks fine but the rooms really need to be refurbish..wifi was good..bed was terrible you can even feel the spring & its not clean..water pressure was really slow & at times there are no hot shower..the housekeeping is by request only..the good thing is the location..but I wont recommend for single lady travelling alone
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Just horrible!

Terrible condition of the rooms and furnitures, untidiness, mold, spiders and their webs.. just no go.
Stayed 2 nights in Jul 2017
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Tiny room in a great location

I stayed here for 4 nights in April, in between moving house. I work in London so didn't need to spend much time in the hotel room which is probably a good thing as the room was tiny! I had a single room on the 2nd floor and it literally was a single bed in a room and not much else. The bed was comfy,the tv worked fine and wifi was ok so that was good. The staff on arrival were friendly - I didn't meet any more staff and didn't have any breakfast so can't really comment on those. The location was great - I went for a run around Hyde Park after work and Bayswater is just round the corner so plenty of restaurants and shops to visit. The bathroom was tiny but clean. Overall, if you suffer from Claustrophobia , don't stay here, but if all you want is a (tiny) bed in a good location then it's fine.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

WhiteLeaf stop over.

Room was small but adequate for three adults. Bathroom and linen super-clean and fresh, no stains, mould etc. Bed linen clean and fresh. Beds a little hard and pillows thin and not enough. Staff very friendly and helpful. Breakfast was excellent and plenty. Mix of Continental/American/British. On check out we asked to leave our bags and they immediately said yes. We collected it at around 3pm with no issues. If you want a luxury 4/5 star hotel that you can lounge around in, watch TV and ignore the sights of London then don't stay here. Somewhere to sleep have breakfast and spend the days sightseeing then it is a good place. Nearest tube 3/4 minutes walk, Hyde Park several minutes walk and from there Museums, Albert Hall therefore very close and Central London a pleasant walk through the Park as is Buckingham Palace.
Stayed 1 night in Oct 2017
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I need a penicillin shot after staying here.

So much terribleness. It’s rundown. Plaster separated from the wall stimuli on the tables. Dirty bathrooms with tons of rust. And the shower didn’t drain. I had to actually stop the shower to avoid it over flowing. When I checked out I sat in the lobby for about 45 minutes planning my day trip and heard 4 people complain about their rooms: 1- no light in the bathroom 2- dirty 3- the best (a literal hole in the ceiling next to the light fixture). Free breakfast and it was scrambled eggs toast etc... not bad at all.
Stayed 1 night in Oct 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, dirty hotel

The location of this hotel is great, it's a 2 minute walk from Bayswater Tube Station, and about 5 minutes from Hyde Park. It's a very pretty area. However, the hotel itself is not ideal. It's quite shabby and run down. I booked a room with 2 single beds, and there wasn't room to swing a cat. The bedsheets didn't seem very fresh. There is a tiny TV in the room with pretty bad reception. There is also a kettle and supplied for coffee/tea which was nice, but I didn't use it. My main issue with the hotel was the shower. It looked as though it hadn't been thoroughly cleaned in a very long time. I am by no means a clean freak, but I felt icky getting into this shower. The shower curtain was disgusting. There is one towel on each bed and they feel like cardboard. So, overall, I was very happy with the location but I definitely will not be staying here again.
Verified review

2/10 Terrible

Degeulase
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appallingly

On arrival at the whiteleaf hotel we found it to be closed down and looking like a building site. The telephone number is invalid and hotels.com were no help at all. We had nowhere to stay and had to find a last minute hotel. We are still trying to get our money back and absolutely disgusted with the lack of customer service aftercare.
Inside the whiteleaf hotel
Stayed 2 nights in May 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunkhotell

Skitsunkigt hotell med svartmögel runt fönstret på rummet och sängarna var typ 4 ihopsatta dynor med kanter åt alla håll där man ligger. Vissa i personalen var ganska trevliga medans andra var bara besvärade av att få en fråga. Ingen frukost serverades fastän det stod det i annonsen när vi bokade hotellet! Vill du ha nån form av psykisk klåda ska du åka hit. Personligen kommer jag aldrig att besöka hotellet igen. Riktigt dåligt!!
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Stuslig, slitent hotell med god beliggenhet.

Hvis du er på utkikk etter noe sentralt, veldig billig sted uten noe ekstra, kan dette være stede for deg. Da kan du ikke være nøye på støv, slitne rom og manglende housekeeping. De tømte ikke søppel på 4 dager. Jeg har vært her 4 netter og var nesten helt inneforstått med hva jeg hadde bestilt. Enerom i 3.etg med delt bad. Heldigvis vask på rommet. Toalettet var to trapper ned, dusjen var i 2.etg. Bittelite og ganske så skittent. Kjøpte meg en klut og vasket meg i vasken på rommet. Rommet var helt ok. Seng, ustøtt nattbord, liten pult og stort garderobeskap som helte gode 20 cm ut fra veggen øverst. Bra panelovn under vinduet og en ekstra på gulvet så det ble varmt og godt. Ingen TV, gratis WIFI. Så ingen dyr/insekter har ingen bitt etter 4 dager. Et stuslig hotell, men det kan hende jeg bor der igjen mest pga prisen og beliggenhet. Betalte 380 kr natta og kan ikke være kresen da.
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Not great

No breakfast as advertised. Generally decor very tied although some evidence of maintenance underway. Mattress wad so far overdue replacement
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to be like for this property.... even the tube closeness def. is not a + point.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Alles soweit in Ordnung

Preis Leistung war voll in Ordnung!
Stayed 3 nights in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

The only good think about this hotel was location, close to tube station, shops and restaurants. With walking distance to Kensington Palace. Rooms were below standards, Room and bathroom were dirty and all you could smell was bleach. In the fridge were damp and juice which must have been there for weeks! Hotel is advertised with breakfast served, when we arrived it turned out that they do not serve breakfast since 6 months! That was the only reason why we picked this hotel. Overall very disappointing stay for the price we have payed. I do not recommend
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bei Ankunft wurde uns ein nicht aufgeräumtes Und schmutziges Zimmer zugewiesen. Nach unserer Beschwerde deswegen mussten wir uns in ein Apartment etwas weiter weg begeben. 4.Stock, kein Lift, Schimmel im Badbereich und ein Bett aus zwei Sofateilen zusammengeschoben!!!! Nie mehr wieder!!!!!
Stayed 4 nights in Jan 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
if you looking for budget stay.. thats the place bt if you lookin for comfort..look for other hotel,overall cleanliness was ok..room was small with ensuite toilet.. shower was too small n sometime no hotwater.. not convenience if u bring lots of luggage coz no lift.. stairs all the way.. location was good, near 2 underground station, bayswater n queensway,restaurants open till late.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great

Great location. Reception and breakfast staff very nice. Room was great. Only downfall is that we had no hot water for over 3 nights of our stay.
Stayed 7 nights in Dec 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pas de chauffage chambre humide pas d'eau chaude le soir hôtel très bien situé et personnel aimable
Stayed 3 nights in Dec 2018
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel trés bien situé Propreté OK. Salles de bain corrects Quand nous sommmes arrivées le 1er soir, nous étions ds un chambre au ss sol sans fenêtre, rien à voir avec les photos Petit dej trés moyen (café lyophilisé en sachet...), pas de boisson chaude pour les enfants. Servi dans une piece lugubre Personnel gentil en particulier la jeune femme qui fait la nuit en revanche la femme qui fait la journée en w.e (samedi et dimanche 8 et 9 dec) était ODIEUSE et trés desagréable. Hôtel vetuste et viellissant. Limite insalubre. Pas d'asc pourtant 3 étages A ne pas recommander d'autant qu'il y a plein d'hotel de qualité divers dans la rue. C'etait la 1ere fois, mais je ne passerai plus par le site de Oui SNCF pour reserver un hotel
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is filthy, broken shower, no hot water, dirty walls, ripped stair carpets and general disregard. Appalling place... do not book this hotel
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig, dårlig, dårlig

Hotellet er meget dårlig, var der i 4 nætter hvor der ikke blev gjort rent eller fik nye håndklæder, måtte selv finde wc parpir i et skab da der sket ikke var noget service på værelserne når du først var der, det ene værelse var der ingen vand så man kunne bade eller skylde wc’et ud. Kan ikke anbefales
Stayed 4 nights in Nov 2018
Verified review

4/10 Poor

Quite old, poor maintenance, poor cleaning,
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

Dirty room , poor check in-you need photo identification which I was not told about before. Breakfast was awful. I will stay with the bigger chains in future
Stayed 1 night in Nov 2018