"It is perfectly situated for travelers coming from Heathrow via the train. Good options for food and drink very close by. Very neat & tidy. Just take
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Hilton London Paddington puts you in the heart of London, within a 20-minute stroll of popular places like Oxford Street and Marble Arch. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym, and a bar/lounge.
This business-friendly hotel offers a fitness center, a business center, and concierge services. Other amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11 AM.
You'll be 1.9 km (1.2 mi) from Royal Albert Hall and 2.6 km (1.6 mi) from Natural History Museum with a stay at this 4-star London City Centre hotel.
Hilton London Paddington ratings based on 5 Verified Reviews
Review Summary
2.6
out of 5
2.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Hilton London Paddington
Everyone (2)Couples (1)Family (1)
4 out of 5
It is perfectly situated for travelers coming from Heathrow via the train. Good options for food and drink very close by. Very neat & tidy. Just take care when booking - I thought I was booking a double room but afterwards I found it was a twin room; it cost extra to change it at the reception desk. Probably my mistake but suggest taking care.
Posted by Bob on 6 Oct. 2022
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Comment from Hotel Management
17 Oct. 2022
by Hilton London Paddington
Thank you for taking a moment to share your experience. I pleased to hear that overall you enjoyed your stay with us and especially the location was to your liking. Once again thank you for your feedback, and we can’t wait to welcome you back again. Thank you from all of us!
2 out of 5
I arrived and there were black hairs all over the bed. I don’t have hair so pretty sure they weren’t mine. In addition to this, there was a half drunk bottle of water by the side of the bed when I checked in. When I asked room service about this they just said ‘oh, it probably belongs to the last occupant‘. Like, you didn’t clean it before I checked in? Add to this the surliness of the reception staff when I checked in who acted like I was inconveniencing then. Not really necessary after a 27 hour flight. In fairness the two female reception were much friendlier the next day. Bit over it by then though.
Posted by David on 16 Aug. 2022
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Comment from Hotel Management
8 Sep. 2022
by Daksha
Dear David, Thank you for sharing your review. Although we appreciate that it is of little consolation after the event, I would like to extend our sincere apologies for the highlighted aspects which had given you cause for inconvenience or disappointment, which is most regrettable, and you may rest assured that your feedback has not gone unnoticed. We sincerely hope to have the opportunity to make it right to you in the future.
4 out of 5
Posted by a verified traveller on 17 Mar. 2020
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Comment from Hotel Management
23 Mar. 2020
by Guest Relations Manager
Dear Anonymous,
Thank you for your great feedback.
We hope to see you once again at the Hilton London Paddington.
Kind regards,
2 out of 5
Charles in concierge is a wonderful man!
The hotel is quite old and needs refurbishment. Starting with the elevators. I was stuck in a lift for 10mins as it went to different floors and wouldn’t open the doors. Not up to Hilton standards. The big old building means no phone/internet reception. WiFi is patchy.
Posted by D on 15 Jul. 2019
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Comment from Hotel Management
15 Jul. 2019
by Guest Relations
Dear D,
Thank you for your comments, we appreciate taking the time in answering.
Please contact our Guest Relations desk further to discuss your stay with us.
Kind regards,
1 out of 5
Old Art Deco building is worn down and worn out. £13 PER DAY - extra - charge for internet!
Everything is badly in need of refresh. The bath towel had holes. Stitching is coming off the bedsheets, scuff marks on the walls, leather chair scratched & not repaired... Definitely not worth the money paid for a Hilton experience. Extremely disappointed.
Posted by D on 7 Jul. 2019
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Comment from Hotel Management
8 Jul. 2019
by Guest Relations
Dear D,
Thank you for your comments, we appreciate taking the time in answering.
Please contact our Guest Relations desk further to discuss your stay with us.
Kind regards,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton London Paddington. This Art Deco London hotel is smoke free.
419 guestrooms or units
6 levels
Built in 1854
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, High-speed internet access
Available in some public areas:
WiFi (surcharge)
Transport
Train station: London (QQP-Paddington Train Station) (0.1 km / 0.1 mi)
Metro station: Paddington Underground Station (0.1 km / 0.1 mi)
Room Amenities
Hilton London Paddington offers 419 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 30-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Cribs (free)
Housekeeping (weekly)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11 AM.
Hilton London Paddington has a restaurant on site.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 6:00 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Protective clothing is not available for guests
Guests are provided with free hand sanitiser
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 21.95 per person
Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: GBP 14.99 per 24-hour period (rates may vary)
Late check-out fee: GBP 20.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Hotel London Paddington
Hilton London Paddington
London Paddington Hilton
Hilton London Paddington England
Hilton London Paddington Hotel London
Hilton Paddington
London Hilton
Hilton London Paddington Hotel
Hilton London Paddington Hotel
Hilton London Paddington London
Hilton London Paddington Hotel London
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Hilton London Paddington offers free cancellation on select room rates. Check out the cancellation policy for more info.
Hilton London Paddington uses enhanced cleaning measures, and offers contactless check-in.
A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton London Paddington.
You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Hilton London Paddington is a hit with families.
Sure does, buffet breakfast is served weekdays between 7:00 AM and 10:00 AM and weekends from 7:00 AM to 11 AM.
No, Hilton London Paddington does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant.
Check-in begins at 4:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
