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Hôtel Chateauneuf Gatineau—Ottawa

3.5 star property
Riverfront hotel with fitness centre and 24-hour business centre

Photo gallery for Hôtel Chateauneuf Gatineau—Ottawa

Lobby sitting area
Fridge, microwave, coffee/tea maker
Suite, 1 Bedroom, Non Smoking, City View | Private kitchen
Suite, 1 Bedroom, Non Smoking, City View | Bathroom
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$165
includes taxes & fees
6 July - 7 July

Explore the area

Map
2 Montcalm Street, Gatineau, QC, J8X 4B4
  • Canadian War Museum
    ‪13 min walk‬
  • Canadian Museum of History
    ‪17 min walk‬
  • Parliament Hill
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, Kitchenette

Premium bedding, pillow-top beds, in-room safe, desk

Executive Double Room, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Mobility Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

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About the area

Gatineau

At Chateauneuf Gatineau—Ottawa you'll be within a 20-minute stroll of Canadian Museum of History and Canadian War Museum. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre and a microwave in a common area. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Hull hotel include Rideau Canal and Supreme Court of Canada.

What's nearby

  • Canadian War Museum - 13 min walk - 1.1 km
  • Canadian Museum of History - 17 min walk - 1.4 km
  • Parliament Hill - 4 min drive - 2.6 km
  • Casino du Lac Leamy - 4 min drive - 3.7 km
  • Byward Market Square - 5 min drive - 3.3 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Soif Bar à vin - ‬5 min walk
  • ‪Clandestin, Cuisine creative - ‬8 min walk
  • ‪Le 138 Sandwicherie - ‬5 min walk
  • ‪Le Cellier - ‬5 min walk

About this property

Hôtel Chateauneuf Gatineau—Ottawa

Riverfront hotel with fitness centre and 24-hour business centre
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 11 meeting rooms. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Chateauneuf Gatineau—Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Gatineau hotel is smoke free.

  • 225 guestrooms or units
  • 14 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Chateauneuf Gatineau—Ottawa offers 225 air-conditioned accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gatineau hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Languages

English, French

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
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The price is AU$155
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (CAD 15 per night)
  • Limited on-site parking

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (150 centimetre wide door)
  • Roll-in shower (100 centimetre wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 14 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from May 23 2025 to August 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 15.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Plaza De La Chaudiere Gatineau
Hotel Plaza de la Chaudiere Hotel
Hotel Plaza de la Chaudiere Gatineau
Crowne Plaza Gatineau Ottawa an IHG Hotel
Hotel Plaza de la Chaudiere Hotel Gatineau

Frequently asked questions

Is parking available at Chateauneuf Gatineau—Ottawa?

Yep, Chateauneuf Gatineau—Ottawa has an uncovered self car park for CAD 15.00 per night. Onsite parking is limited.

How much does it cost to stay at Hôtel Chateauneuf Gatineau—Ottawa?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Hôtel Chateauneuf Gatineau—Ottawa on 6 July 2025 start from AU$165.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Chateauneuf Gatineau—Ottawa?

No, Chateauneuf Gatineau—Ottawa does not offer an airport shuttle service.

What time are check-in & check-out at Chateauneuf Gatineau—Ottawa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Chateauneuf Gatineau—Ottawa?

No, pets are not allowed.

Chateauneuf Gatineau—Ottawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 294 out of 1000 reviews
Rating 8 - Good. 419 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kelvin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Hottub and sauna were not available.
Stayed 1 night in Nov 2021

8/10 Good

maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and bilingual hotel staff. King size bed. Clean room.
Stayed 1 night in Mar 2020

2/10 Terrible

Onofrio

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing exciting about this property...area is in a dead location and hotel needs a major renovation including new mattresses for the beds!!!
Stayed 2 nights in Mar 2020

2/10 Terrible

Scorpion, Montreal

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
Hotel needs a major upgrade...still stuck in the late 70’s!!! Plus it’s in a dead location , lobby was also dead...no sign of life!!!
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel has a beautiful entrance and the rooms are clean. Our television did not work we asked at the front desk no one came to fix. The hot tub was out of order the tile around the pool was very slippery. The 21$ was a real guessing game to find.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The cleanliness was ok. The hotel is under construction, so none of facilities work. Isn’t worth the money paid for it.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location made it easy to cross the bridge to Ottawa. The restaurant dinner buffet was delicious. The staff were courteous and extremely professional. The only thing I noticed was the hallways and my room had not been vacuumed in a while.
Stayed 2 nights in Feb 2020

6/10 Okay

Alena

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
My room was left without cleaning for 2 days Breakfast was horrible Staff are careless
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and the view was nice. Had to pay for overnight parking and had to park at the lower level of the parking garage. Overall the hotel is very nice and the staff was friendly.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location, lovely clean room.. no room service and no restaurant or bar in the evening. Won't stay again :(
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel the room was very spacious and clean. I love that parking is included and was super easy to use. The front desk people were terrific and friendly
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, arrived late and received great service. Room was very quiet
Stayed 1 night in Jan 2020

2/10 Terrible

Dennis

Travelled with family
Disliked: Staff & service
Admittedly I was disappointed upon arrival after traveling 10 hours from New York to be informed that there is no breakfast as was advertised on their website. Which was included as part of my payment, this was very deceptive and having to leave the hotel looking for breakfast especially when you are not in familiar territory.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Lexie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Mohamed

Business traveller
Disliked: Cleanliness
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019