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Universal’s Loews Royal Pacific Resort

Property class: 4

Photo gallery for Universal’s Loews Royal Pacific Resort

A hotel with a large reflective pool, two elephant statues, and a modern building with a glass facade.
A spacious indoor area with a high ceiling, a bar area with a counter and seating, and a view of greenery outside.
A river with boats, a dock, and a large hotel with multiple buildings.
A spacious lobby with a high wooden ceiling, large potted plants, and comfortable seating areas.
A resort with a large pool, a boat, and a jet in the water.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$625
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
6300 Hollywood Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal CityWalk
    ‪3 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪3 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a chair, a dresser, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(339 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Water View (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a chair, a dresser, and a large window with curtains.

Room, 2 Queen Beds, Non Smoking, Water View (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(28 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Water View (Includes Universal Express Unlimited^)

A modern hotel room with a large bed, a desk with a plant, a chair, and a nightstand with a lamp.

Room, 1 King Bed, Non Smoking, Water View (Includes Universal Express Unlimited^)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

A modern hotel room with a large bed, a desk with a plant, a chair, and a nightstand with a lamp.

Standard Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

9.2 out of 10
Wonderful
(36 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Two Queen Room

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Two Queen Room with Water View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Two Queen Room with Water View

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a television, and a large window.

Club Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^)

A hotel room with a bed, a desk, and a TV displaying the Universal Orlando Resort logo.

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

A hotel lobby with a reception desk, a television, and several seating areas with wicker furniture.

Club Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

A modern hotel room with a large bed, a desk with a plant, a chair, and a nightstand with a lamp.

Suite, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Jurassic World Kids Suite

  • Sleeps 2
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Mobility) (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a television, and a large window.

Standard Room, 2 Queen Beds (Mobility) (Includes Universal Express Unlimited^)

8.4 out of 10
Very good
(31 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a television, and a large window.

Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for StStandard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a television, and a large window.

StStandard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

7.0 out of 10
Good
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Water View, Mobility Accessible (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a television, and a large window.

Room, 2 Queen Beds, Water View, Mobility Accessible (Includes Universal Express Unlimited^)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Water View, Hearing Accessible (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a television, and a large window.

Room, 2 Queen Beds, Water View, Hearing Accessible (Includes Universal Express Unlimited^)

  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Includes Universal Express Unlimited^)

A modern hotel room with a large bed, a desk with a plant, a chair, and a nightstand with a lamp.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Includes Universal Express Unlimited^)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal’s Loews Royal Pacific Resort. Within just a 10-minute stroll, you'll find Universal CityWalk and Universal’s Islands of Adventure. Highlights at this hotel include 3 restaurants, 2 hot tubs and an outdoor swimming pool. .The sushi bar, Orchid Court Sushi Bar, serves sushi and is open for dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool cabanas. 85000 square feet (7897 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, early theme park entry and express theme park tickets. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute walk of this 4-property class Florida Center hotel include Universal Studios Florida and Universal Orlando Resort.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 km
  • Universal CityWalk - 3 min walk - 0.3 km
  • Universal’s Islands of Adventure - 3 min walk - 0.3 km
  • Universal Studios Florida - 8 min walk - 0.7 km
  • Universal’s Volcano Bay - 14 min walk - 1.2 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Toothsome Chocolate Emporium and Savory Feast Kitchen - ‬4 min walk
  • ‪Hard Rock Cafe Orlando - ‬10 min walk
  • ‪Jimmy Buffett's Margaritaville - ‬4 min walk
  • ‪Red Oven Pizza Bakery - ‬6 min walk
  • ‪Bob Marley-A Tribute to Freedom - ‬6 min walk

About this property

Universal’s Loews Royal Pacific Resort

As a guest of Universal’s Loews Royal Pacific Resort, you'll find 2 hot tubs, an outdoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 85000 square feet (7897 square metres) and includes a conference centre. A children's pool, early theme park entry, and express theme park tickets are also featured at the family-friendly Universal’s Loews Royal Pacific Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Orlando hotel.

  • 1000 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • 85000 sq ft of conference space
  • 7897 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Universal’s Loews Royal Pacific Resort offers 1000 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bula Bar and Grille
  • Islands Dining Room
  • Jake's American Bar
  • Orchid Court Sushi Bar
  • Tuk Tuk Market

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (85,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Royal Pacific Resort TM & © 2025 UCF Hotel Venture. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 39.38 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 20 for children
  • Uncovered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 39.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Loews Orlando Royal Pacific
Loews Pacific Resort Universal Orlando
Loews Pacific Royal Orlando
Loews Pacific Royal Resort Orlando
Loews Royal Pacific
Loews Royal Pacific Resort
Loews Royal Pacific Resort Universal Orlando Hotel
Loews Royal Pacific Resort Universal Orlando Hotel Orlando
Loews Royal Pacific Universal
Universal Loews Royal Pacific
Universal's Loews Royal Pacif
Universal's Loews Royal Pacific Resort
Universal's Loews Royal Pacific

Frequently asked questions

What is the cancellation policy at Universal’s Loews Royal Pacific Resort?

Universal’s Loews Royal Pacific Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal’s Loews Royal Pacific Resort?

As of 2 Sept 2026, prices found for a 1-night stay for 2 adults at Universal’s Loews Royal Pacific Resort on 7 Sept 2026 start from AU$625, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal’s Loews Royal Pacific Resort?

Yep, Universal’s Loews Royal Pacific Resort has an uncovered self car park with in/out privileges for USD 36 per night. A self car park is also available, for a fee.

Does Universal’s Loews Royal Pacific Resort have a pool?

Yep, and guests love it! Universal’s Loews Royal Pacific Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

Does Universal’s Loews Royal Pacific Resort have a waterslide?

No, there is no waterslide at Universal’s Loews Royal Pacific Resort, but Universal’s Volcano Bay is a short 14-minute walk away.

What luxury perks are available at Universal’s Loews Royal Pacific Resort?

Universal’s Loews Royal Pacific Resort features 2 hot tubs, an outdoor pool and 3 restaurants.

Is Universal’s Loews Royal Pacific Resort family-friendly?

You bet! With amenities such as a children's pool and express theme park tickets, as well as free infant beds in the guestrooms, it's no surprise that Universal’s Loews Royal Pacific Resort is a hit with families.

Does Universal’s Loews Royal Pacific Resort serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal’s Loews Royal Pacific Resort?

No, Universal’s Loews Royal Pacific Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal’s Loews Royal Pacific Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Universal’s Loews Royal Pacific Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal’s Loews Royal Pacific Resort?

Furry friends are welcome at Universal’s Loews Royal Pacific Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Universal’s Loews Royal Pacific Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1428 out of 2000 reviews
Rating 8 - Good. 343 out of 2000 reviews
Rating 6 - Okay. 147 out of 2000 reviews
Rating 4 - Poor. 45 out of 2000 reviews
Rating 2 - Terrible. 37 out of 2000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel made even better with the inclusions of the express passes
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Top tip is check in first thing and you can use your hotel key as fast pass for 2 full days at universal studios and islands of adventure.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All food provided in the Club room lounge was excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and room, friendly staff easy parking and check in
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The kids had a blast in the pool. We loved the accessibility to USF and Islands. Staff was very helpful. We would absolutely stay here again.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Express Pass and Pool are really nice, but hotel room felt dated.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! The rooms were very comfortable, the hotel was beautiful, and the staff were extremely attentive and helpful. It’s also very close to the Universal parks. I loved it and would definitely stay here again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The express passes that came with our stay made our Easter half term visit so much more enjoyable, the passes are an excellent added bonus when staying at this amazing hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was great after a late night at the parks and clubs.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a lovely welcome for my sons birthday
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night for the early entry & express passes for Universal & had 2 fantastic days. The room was clean, comfortable & well equipped. We made use of the pool area this time which was lovely. We would definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room! Easy parking and great access to Universal. Pool area and dining is great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to everything.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rachael Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly receptionists. Lovely smelling toiletries provided. Comfy clean rooms. Overall well worth the stay as so close to universal and IOA.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Linda

Perfect stay!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. We have come to expect great service from this hotel and they delivered again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashley was amazing at Checkin and set the tone for the rest of the stay! RossMoore at the bellhop was exceptional friendly and helpful. Great property and great staff. Will definitely stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, staff went above and beyond
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to take advantage of the express passes for universal and it was a wonderful experience! With this access, we also were able to enjoy the pool and slides at other resort properties. We will be back again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Xiaoyang

Great place to stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff were amazing
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and ease of check in!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cayce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and had so many great amenities like the included fast passes and boat to the parks. The staff were all very friendly and we had a great time. Would stay here again. Highly recommend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

calin stefan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Dec 2025

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