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Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive

3.0 star property

Photo gallery for Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive

Outdoor pool
Bar (on property)
Exterior
Outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$199
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
6500 International Dr, Orlando, FL, 32819
  • Place, Titanic the Experience
    ‪5 min walk‬
  • Place, Pirate's Dinner Adventure
    ‪8 min walk‬
  • Place, CoCo Key Water Resort
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking, City View (NO RESORT FEE)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Club Suite, 1 King Bed with Sofa bed, Non Smoking, City View (NO RESORT FEE)

8.0 out of 10
Very good
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking, Lake View (NO RESORT FEE)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Club Suite, 1 King Bed with Sofa bed, Non Smoking, Lake View (NO RESORT FEE)

  • Lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Newly Renovated, Deluxe Room, 1 King Bed, Non Smoking, Lake View, Higher Floor (NO RESORT FEE)

Newly Renovated, Deluxe Room, 1 King Bed, Non Smoking, Lake View, Higher Floor (NO RESORT FEE)

Newly Renovated, Deluxe Room, 1 King Bed, Non Smoking, Lake View, Higher Floor (NO RESORT FEE)

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Lake View (NO RESORT FEE)

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Lake View (NO RESORT FEE)

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Lake View (NO RESORT FEE)

  • Lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, Non Smoking, City View (Two Queen Beds NO RESORT FEE)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Club Suite, Non Smoking, City View (Two Queen Beds NO RESORT FEE)

  • City view
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Suite, Non Smoking, Lake View (Two Queen Beds NO RESORT FEE)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Club Suite, Non Smoking, Lake View (Two Queen Beds NO RESORT FEE)

  • Lake view
  • 69 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Newly Renovated, Deluxe Room, 2 Queen Beds, Non Smoking, Lake View, Higher Floor (NO RESORT FEE)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Newly Renovated, Deluxe Room, 2 Queen Beds, Non Smoking, Lake View, Higher Floor (NO RESORT FEE)

  • Lake view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Newly Renovated, Deluxe Room, 2 Queen Beds, Non Smoking, Lake View, Lower Floors (NO RESORT FEE)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Newly Renovated, Deluxe Room, 2 Queen Beds, Non Smoking, Lake View, Lower Floors (NO RESORT FEE)

7.8 out of 10
Good
(23 reviews)
  • Lake view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, Non Smoking, City View (Two Queen Beds NO RESORT FEE)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Luxury Suite, Non Smoking, City View (Two Queen Beds NO RESORT FEE)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Non Smoking, Lake View (Two Queen Beds NO RESORT FEE)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Luxury Suite, Non Smoking, Lake View (Two Queen Beds NO RESORT FEE)

8.6 out of 10
Excellent
(7 reviews)
  • Lake view
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Orlando

At Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive you'll be 2 km (1.2 mi) from The Orlando Eye and 2.7 km (1.7 mi) from Orlando International Premium Outlets. Highlights at this Art Deco hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Other amenities include a hot tub, a snack bar/deli and laundry facilities. Each morning free breakfast is served. .With a stay at this 3-property class International Drive District hotel, you'll be 2.9 km (1.8 mi) from Universal Studios Florida and 3.3 km (2.1 mi) from Universal’s Volcano Bay.

What's nearby

  • Titanic the Experience - 5 min walk - 0.4 km
  • Pirate's Dinner Adventure - 8 min walk - 0.7 km
  • CoCo Key Water Resort - 8 min walk - 0.7 km
  • Universal Orlando Resort - 14 min walk - 1.2 km
  • The Orlando Eye - 3 min drive - 1.8 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 19 min drive

Restaurants

  • ‪CiCi's Pizza - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Bambu Jungle Kitchen - ‬5 min drive
  • ‪Waffle House - ‬5 min walk
  • ‪Dairy Queen - ‬4 min walk

About this property

Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive

Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive offers its guests an outdoor pool and a hot tub. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 29170 square feet (2710 square metres) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive. Self parking is free.

This Art Deco Orlando hotel is smoke free.

  • 295 guestrooms or units
  • 12 levels
  • Conference rooms
  • 29170 sq ft of conference space
  • 2710 sq. m of conference space
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive offers 295 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property grounds
Orlando International Drive North Hotel
International Drive District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 3,081 reviews
The price is AU$138
includes taxes & fees
12 Apr - 13 Apr
Orlando International Drive North Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 29,170 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lift (122 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ramada Plaza Orlando International Drive
Ramada Plaza Resort
Ramada Plaza Resort Orlando International Drive
Resort Ramada
Ramada Plaza International Drive
Ramada Inn Orlando
Ramada Orlando
Ramada Inn International Drive Orlando Hotel Orlando
Ramada International Drive Orlando
Ramada Plaza Resort International Drive
Ramada Plaza Resort Wyndham Orlando Intl Drive
Ramada Plaza Resort Wyndham Intl Drive
Ramada Plaza Wyndham Orlando Intl Drive
Ramada Plaza Wyndham Intl Drive
Ramada International Drive Orlando
Ramada Plaza Resort Suites Orlando International Drive
Ramada Plaza Wyndham Intl Dri
Ramada Plaza Resort Suites by Wyndham Orlando Intl Drive
Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive Hotel

Frequently asked questions

What is the cancellation policy at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive?

Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive?

As of 5 Apr 2026, prices found for a 1-night stay for 2 adults at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive on 19 Apr 2026 start from AU$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive?

Yep, Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive has a free self car park.

Are there any beaches close to Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive?

The closest beach to Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive is Getaway Glen (11.9 km).

Does Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive have a pool?

Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive has an outdoor pool. The pool is open 8:00 AM to 9:00 PM.

Does Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive have a waterslide?

No, there is no waterslide at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive, but CoCo Key Water Resort is a short 8-minute walk away.

What makes Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive.

Does Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive serve breakfast?

Sure does, free continental breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive?

No, Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive does not offer an airport shuttle service.

What time are check-in & check-out at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive?

No, only service animals are allowed.

Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 181 out of 423 reviews
Rating 8 - Good. 95 out of 423 reviews
Rating 6 - Okay. 74 out of 423 reviews
Rating 4 - Poor. 28 out of 423 reviews
Rating 2 - Terrible. 45 out of 423 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

HEBER E.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No complaints. All was extremely good
Stayed 1 night in Dec 2025

4/10 Poor

Pramod

Travelled with family
Disliked: Cleanliness
Room cleaning is once in 3 days. There is no shower gel in the bath. Parking was bit difficult to get a spot. Breakfast is really bad. Absolutely no quality. It is bit disorganized and staffs show don’t care attitude.
Stayed 3 nights in Dec 2025

8/10 Good

Joyce

Stayed 2 nights in Jan 2026

6/10 Okay

Leonardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was okay, little option. Staff was as good as they could be for how busy they were.
Stayed 2 nights in Jan 2026

6/10 Okay

Ebony

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were amazing, the parking for the hotel was horrible.
Stayed 2 nights in Dec 2025

6/10 Okay

Kiliean

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Parking is free if you can find a spot. Had to park in an area designated no parking only to wake up and find other guest parked in no parking areas in front and behind my car. Took the front desk 1 1/2 hr to locate the owners. Also had to wait an hour upon arrival because room was not ready. Breakfast was minimal breads, hard boiled eggs and pancakes.
Stayed 1 night in Dec 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To crowded at breakfast wasn’t worth even staying to try it went else where but other than that the stay was amazing and will be back !
Stayed 2 nights in Dec 2025

2/10 Terrible

Nathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Checking in around 7pm and had to wait 1 hour and 17 mins in line just to check in and there were only 7 people ahead of me. I felt like we were in line at a theme park it took so long.
Stayed 1 night in Jan 2026

10/10 Excellent

Amjad, Pickering

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place clean and amazing
Stayed 3 nights in Dec 2025

6/10 Okay

Rikki

Travelled with group
Liked: Amenities
Newly renovated means just some paint and veneer flooring which is loose. The AC sounds like a jet engine when it turns on and the TV only has analog channels. Shower is good. Location is convenient.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kirti, Gurgaon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Very near to universal and the lake view from the room is amazing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Saeid

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and a convenient location close to attractions. However, breakfast was very crowded and quite limited - it may be better if they stop offering breakfast altogether. Overall, still a comfortable and affordable stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

6/10 Okay

Brandon, Port Charlotte

Travelled with family
Disliked: Cleanliness, amenities
The only good thing I can say about the resort is the rooms are new. Breakfast was a joke, the place overall isn't that clean.
Stayed 2 nights in Dec 2025

8/10 Good

Savanah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

6/10 Okay

Amit

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very few breakfast stations, long lines every morning to get simple breakfast. Breakfast spread was narrow.
Stayed 1 night in Dec 2025

4/10 Poor

Sohail

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No response to online inquiries after booking. Check-in was supposed to be at 4pm but not given to us till the pm because housekeeping was still preparing it. Bathroom sliding door lock was not working and due to design, the light and bath noise disturbed all occupants. Lack of electrical outlets. Mini size iron board. Not enough parking and told to just go out and find space as long as it is not blocking traffic. Even told to park in handicapped parking if available. Booking site stated parking included but service desk used the words stating it's complementary meaning go find space on your own. Breakfast items were average and not refilled once getting emptied. The only good thing may be the beds.
Stayed 2 nights in Dec 2025

2/10 Terrible

Karolina

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The first night of our stay had minor issues (TV and phone in the room didn’t work), but nothing major. Parking was already limited, though a staff member helped me find a spot. The second night (12/26) was a complete nightmare. We returned around midnight with two exhausted kids and there was absolutely no parking available. The front desk staff were extremely unhelpful. I was repeatedly told to “park in any available spot” despite there being none. When I asked for help, asked them to come outside, or requested to speak with a manager, I was refused. I was even told to cancel my reservation—despite already being checked in for our second night. At one point I was threatened with having my car towed but given no solution, even after explaining I had children in the car who needed to sleep. Staff admitted that people from nearby businesses were parking in the hotel lot, yet they made no effort to secure parking for guests. Eventually my husband had to call a police officer for help. The officer confirmed the hotel had done nothing to manage parking. Thanks only to the officer’s intervention, my family and two other guests were finally able to park—after over an hour. Another guest canceled and left. Completely unacceptable, stressful, and poorly managed. I would not stay here again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jesus

Travelled with family
Disliked: Staff & service, amenities
This hotel is horrible they had issues checking us in and instead of communicating the issue to us. They yelled at us and told us to leave never staying in this hotel
Stayed 4 nights in Dec 2025

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My recent stay at this hotel was nothing short of disappointing. The experience was marred by a series of unpleasant encounters and unmet expectations. Issues with Accommodation and Accessibility As a disabled person, I was appalled by the lack of accommodation and empathy shown by Manager Bryan. Upon arrival, I was informed that the room I had reserved, which was supposed to cater to my accessibility needs, was unavailable. When I insisted on a suitable room, Bryan reluctantly agreed but then demanded that I move my heavy suitcases within 15 minutes, despite my inability to lift heavy items. His irate reaction and threat to involve law enforcement if I did not comply were both distressing and discriminatory. Unmet Requests and Noise Issues After much hassle, I was finally allowed to stay, but only after my family intervened. However, my request for a quiet room was completely ignored, as I was placed right next to the elevators. This led to a sleepless night due to the constant noise. Limited Amenities and Poor Breakfast Furthermore, the hotel’s advertised amenities were misleading. Access to the workout room and top floor was restricted solely to elite members, contrary to what was advertised. Additionally, the breakfast offerings were subpar, consisting merely of cold items and unappetizing, dry pancakes. Overall Experience Overall, my experience at this hotel was deeply unsatisfactory. The lack of respect, poor service, and misleading advertising.
Stayed 2 nights in Dec 2025

8/10 Good

Kery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowded breakfast area with no place to sit. Rooms were nice but AC was only good in one of our rooms the other wasn't working well. Staff was friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, friendly staff, and very responsive to any issues we asked about. Would love to stay there again on our next trip.
Stayed 4 nights in Dec 2025

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have no words...save ur money honestly. The characters lurking in the parking lot ar night is a dead ringer to stay somewhere else thats safe!
Stayed 4 nights in Dec 2025

10/10 Excellent

MAYRA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spotless bathroom, heated pools. Could do better with breakfast because it has only 2 pancake machines and LOTS of guests at the time. At a rate of a minute per pancake, it can get overwhelming between the line, the preparation and finally seating down to eat, BUT it is free, so… it’s ok. Nice employees. Rosario was amazing. Very secure. Not so much parking available. No elevator in parking made it hard for us with kids and strollers.
Stayed 2 nights in Dec 2025

6/10 Okay

Roberto, Merliot

Travelled with family and small children
Definitivamente el desayuno y disponibilidad de parqueo
Stayed 4 nights in Dec 2025