Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property
Hotel with free breakfast, a quick walk to 5th Avenue

Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Exterior
Reception
Lobby
Front of property
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Laundry
The current price is AU$344
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
60 West 37th Street, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

1 King Bed City View

8.6 out of 10
Excellent
(79 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(170 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Sofa bed
Down duvet
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

7.6 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed
Pillow-top bed
Separate bedroom
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview)

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview with Terrace)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

1 King Sky View

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(205 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed Sky View Hearing Accessible

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Sofa bed
Down duvet
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed City View, MOB Accessible with 3x3 Shower

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View, Hearing Accessible

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King City View, MOB Hear Accessible with 3x3 Shower

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King City View Balcony, Hear 3x3 Shower

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

About the area

New York

Embassy Suites by Hilton New York Manhattan Times Square puts you in the heart of New York, within just a 10-minute stroll of 5th Avenue and Bryant Park. Highlights at this hotel include 2 bars/lounges, a restaurant and a complimentary breakfast. .The Heist serves American cuisine and is open for dinner. 3498 square feet (325 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 4-property class Manhattan hotel include Broadway and Empire State Building.

What's nearby

  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Grand Central Terminal - 10 min walk - 0.9 km

Getting around

  • 42 St. - Bryant Pk. Station - 3 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Culture Espresso - ‬2 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Embassy Suites by Hilton New York Manhattan Times Square

Hotel with free breakfast, a quick walk to 5th Avenue
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton New York Manhattan Times Square.

This 4-star New York hotel is smoke free.

  • 1 building
  • 310 guestrooms or units
  • 39 levels
  • 2 bars or lounges
  • 3498 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton New York Manhattan Times Square?

Embassy Suites by Hilton New York Manhattan Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton New York Manhattan Times Square?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton New York Manhattan Times Square on 28 Sept 2025 start from AU$291.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton New York Manhattan Times Square?

Onsite parking is limited.

Are there any beaches close to Embassy Suites by Hilton New York Manhattan Times Square?

The closest beach to Embassy Suites by Hilton New York Manhattan Times Square is Coney Island Beach (20.1 km).

What makes Embassy Suites by Hilton New York Manhattan Times Square a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton New York Manhattan Times Square.

Does Embassy Suites by Hilton New York Manhattan Times Square serve breakfast?

Yep, travelers give high marks to the free buffet breakfast here! Available on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton New York Manhattan Times Square?

No, Embassy Suites by Hilton New York Manhattan Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton New York Manhattan Times Square?

Yep, you can grab a meal at Embassy Suites by Hilton New York Manhattan Times Square's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Embassy Suites by Hilton New York Manhattan Times Square?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1259 out of 2602 reviews
Rating 8 - Good. 712 out of 2602 reviews
Rating 6 - Okay. 372 out of 2602 reviews
Rating 4 - Poor. 153 out of 2602 reviews
Rating 2 - Terrible. 106 out of 2602 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrae Samone, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thee property was really excellent in sense of location.
Stayed 3 nights in Jun 2025

4/10 Poor

Deveree

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel did not have hot water. There was always a wait for the elevator.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lowensky

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 3 nights in Jun 2025

6/10 Okay

Amy

Travelled with family, Travelled with group
Great location but the rooms are quite small. We checked in early. They sent me a text when our room was ready. We got there shortly after to find that they gave our room away and we had to wait. The breakfast is nice but the space is small. You are sitting on top of others in the dining space. We were there three nights and two of those mornings, we were greeted by a 7:30am fire alarm. We enjoyed our time in NYC but I don’t think we would stay there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here. Highly recommended. Very clean. 2 complimentary drinks each and snacks from 5:30pm till 7pm. $30 per room per day to spend in restaurants/ bar. Comfortable room, clean and very quiet. Great location 6 min walk from Penn Station and Grand Central. 5 mins to Bryant Park or Times Square
Stayed 3 nights in May 2025

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of the hotel was friendly and tried to accommodate you as much as possible. The location is excellent!
Stayed 5 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was close to the train station and many of the places we planned to visit. Another family member had a different room for one of the nights we were staying there and they honored my request to have us all on the same floor which we all appreciated!
9/11 Memorial
Alexander Hamilton grave
Historic Fraunces Tavern
Empire State Building
Stayed 4 nights in Jun 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Pull out sofa bed not good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Juan Felipe

Travelled with family
Liked: Cleanliness
The area is quite dirty. The hotel should get involved with the area. There was no hairdryer, conditioner. The microwave was not working.
Stayed 4 nights in Jun 2025

6/10 Okay

Laura

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The staff does not acknowledge or greet you at all until you greet them . You can be standing in front of them while they are NOT helping anyone and will not bother asking , how can I help you .
Stayed 2 nights in May 2025

6/10 Okay

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities
Plugs didn't work in room. Water pressure was terrible and water didn't get warm. Breakfast was nasty. Bed was hard as a rock. Good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall the star of this property is the staff! They were phenomenal, all so friendly and very helpful. The hotel was clean and housekeeping was excellent. Enjoyed the breakfast - even though we left before it started several days. Would love if it could have started at 6. The welcome reception is nice but we were rarely back at the hotel in time to take advantage of it. The $30 city fee can be off putting but it is useful at times. Its downfall is if you are going, going, going and you can’t make it back while they are still serving. It is open till 11 so if you have a less packed schedule it would be easier to take advantage of. The rooms aren’t huge but that’s probably typical of NYC. It was a tight fit to get on the side of the bed by the wall. Our room in particular had an electrical outlet that had pulled away from the wall, bathroom door and shower door wouldn’t stay shut, however we were in our room only to sleep so not big issues for us. The rooftop movie thing that is advertised is not free but the area up there is near as is the concept.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lizzie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff very friendly all smiles from everyone.. I rate this hotel 10/10 great stay… when I come to New York again I will come back here
Stayed 4 nights in Jun 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Extremely hospitable staff (Adam at concierge, Kevin at breakfast). The breakfast had great variety and good quality food. Appreciated the evening happy hour reception as well. Clean room. Very centrally located in midtown - lots of options within walking distance and several subway stops a short walk away. Would definitely stay here again!
Stayed 3 nights in Jun 2025

2/10 Terrible

Solome

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service and the presentation of the staff was outstanding for their service!!
Stayed 3 nights in Jun 2025

8/10 Good

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with a view!

Hotel was in an excellent area. Easy to get on the subway and walk to area attractions. Breakfast was excellent. Good variety. Complimentary happy hour is a nice touch! Great view of the Empire State Building on the top floor! One con would be that this hotel needs a bellhop.
Stayed 4 nights in Jun 2025

6/10 Okay

Shannon

Liked: Cleanliness, property conditions & facilities
Great location. Great front desk professionals. So-so bar/restaurant option. The restaurant decor and lobby furnishings were dated. I visited in late spring, and the tables in the very cramped restaurant/bar were covered in odd fall themed table linens that weren’t changed between guests. The breakfast was underwhelming. Avoid a connected room if possible.
Stayed 3 nights in Jun 2025

6/10 Okay

Awal

Disliked: Cleanliness, amenities, property conditions & facilities
I checked in a dirty room only bed and toilet was clean the floor is dirty and the chair has some dirty stains 😷 that can be cleaned but left dirty. I called for room cleaning after a night, only for her to make bed and clean toilet and the floor remain flirty.
Stayed 2 nights in Jun 2025

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the junior king suit with ESB view. Room was very generous and pillows bedding was so comfortable Staff very helpful. Breakfast was ok but super busy and not really enough seating. Would definitely stay here again
Stayed 7 nights in Jun 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, breakfast buffet, al the staff is really friendly .
Stayed 1 night in Jun 2025

10/10 Excellent

Thelma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Deborah Ann

Stayed 2 nights in Jun 2025