Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property
Hotel with free breakfast, 3-minute walk to 5th Avenue

Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Room, 1 King Bed (Empire Skyview with Terrace) | View from room
Property preview
Premium bedding, down duvets, pillow-top beds, in-room safe
Reception
2 bars/lounges, lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Laundry
The current price is AU$249
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
60 West 37th Street, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(180 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed City View

8.6 out of 10
Excellent
(86 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(218 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Sky View

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview with Terrace)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking (w/ roll-in shower)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

7.8 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Sky View, Hearing Accessible

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed City View, MOB Accessible with 3x3 Shower

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

7.8 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed Sky View Hearing Accessible

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Hearing, 3x3 Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

1 King City View Balcony, Hear 3x3 Shower

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

1 King City View, MOB Hear Accessible with 3x3 Shower

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Empire Skyview)

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

7.8 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

King Room Non smoking

  • Sleeps 2

King Room with Balcony Non smoking

  • Sleeps 2

King Room with View Non smoking

  • Sleeps 2

King Room Mobility Accessible with Shower Non smoking

  • Sleeps 2

King Room Hearing Accessible Non smoking

  • Sleeps 2

King Room Mob/Hear Access Shower with City View Non smoking

  • Sleeps 2

Mobility Hearing Accessible King Room with City View and Balcony and 3x3 Shower

  • Sleeps 2

King Room with Sky View

  • Sleeps 3

Empire Buliding Skyview King Room with Balcony

  • Sleeps 2

Empire State Buliding Skyview King Bed Room

  • Sleeps 2

Sky View 1 King Bed Room Hearing Accessible

  • Sleeps 2

Sky View 1 King Bed Hearing Accessible

  • Sleeps 3

Junior King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 2

1 King Bed Jr Ste Mobility Access 3x3 Shower

  • Sleeps 2

Junior King Suite-Hearing Accessible

  • Sleeps 3

Junior King Suite With Sofa Bed

  • Sleeps 3

1 King Jr Suite Mob Hearing Access 3x3 Shwr

  • Sleeps 2

Sky View Empire Building King With Terrace

  • Sleeps 2

1 Kg Jr Ste Empire Bldg Skyview-Sleeper Sofa

  • Sleeps 3

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About the area

New York

Embassy Suites by Hilton New York Manhattan Times Square puts you in the heart of New York, within just a 10-minute stroll of 5th Avenue and Bryant Park. Highlights at this hotel include 2 bars/lounges, a restaurant and a complimentary breakfast. .The Heist serves American cuisine and is open for dinner. 3498 square feet (325 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 4-property class Manhattan hotel include Broadway and Empire State Building.

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Bryant Park - 6 min walk - 0.6 km
  • Empire State Building - 6 min walk - 0.6 km

Getting around

  • 42 St. - Bryant Pk. Station - 3 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Culture Espresso - ‬2 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Embassy Suites by Hilton New York Manhattan Times Square

Hotel with free breakfast, 3-minute walk to 5th Avenue
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton New York Manhattan Times Square.

This 4-star New York hotel is smoke free.

  • 1 building
  • 310 guestrooms or units
  • 39 levels
  • 2 bars or lounges
  • 3498 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton New York Manhattan Times Square?

Embassy Suites by Hilton New York Manhattan Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton New York Manhattan Times Square?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton New York Manhattan Times Square on 5 Jan 2026 start from AU$197.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton New York Manhattan Times Square?

Onsite parking is limited.

Are there any beaches close to Embassy Suites by Hilton New York Manhattan Times Square?

The closest beach to Embassy Suites by Hilton New York Manhattan Times Square is Coney Island Beach (20.1 km).

What makes Embassy Suites by Hilton New York Manhattan Times Square a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton New York Manhattan Times Square.

Does Embassy Suites by Hilton New York Manhattan Times Square serve breakfast?

Yep, travelers give high marks to the free buffet breakfast here! Available on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton New York Manhattan Times Square?

No, Embassy Suites by Hilton New York Manhattan Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton New York Manhattan Times Square?

Yep, you can grab a meal at Embassy Suites by Hilton New York Manhattan Times Square's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Embassy Suites by Hilton New York Manhattan Times Square?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Embassy Suites by Hilton New York Manhattan Times Square Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1399 out of 2867 reviews
Rating 8 - Good. 775 out of 2867 reviews
Rating 6 - Okay. 410 out of 2867 reviews
Rating 4 - Poor. 169 out of 2867 reviews
Rating 2 - Terrible. 114 out of 2867 reviews

Reviews

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Parmanad, Coral gables

Stayed 2 nights in Sep 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I accidentally left my shoulder bag in the room on Monday, Sept8. When my wife and I returned on Friday, Sept13, housekeeping had the bag—but the Bose headphones inside were missing. While I take responsibility for leaving the bag behind, my trust in the hotel has unfortunately been broken. Despite leaving a generous tip for our three-day visit, someone decided the headphones were worth taking, at the cost of losing a returning guest. That said, I do want to recognize Keanna at the front desk. She went above and beyond—searching for the bag twice in housekeeping until it was finally located, and clearly explaining the situation. Her professionalism stood out in contrast to the disappointing experience with the missing item.
Stayed 3 nights in Sep 2025

4/10 Poor

Wendy, S Dennis

Liked: Staff & service
Disliked: Cleanliness
did not like room or area, chaos
Stayed 3 nights in Sep 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shrimatee, McBean Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value for money. Close proximity to shopping, attractions and dining options. yep lovely cafes on the same block
Stayed 3 nights in Sep 2025

10/10 Excellent

Mobasher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Iryna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Gayle

Liked: Staff & service
Disliked: Room comfort

Top Hot

Our room remained hot the entire 4 day s
Stayed 4 nights in Sep 2025

4/10 Poor

ANNA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that it was close to time square. Construction in front. Long wait time for elevator. Toilet would not flush.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Favorite hotel

Highlight of my stay was the friendly receptionist Keanna! But, room could be cleaner
Stayed 1 night in Sep 2025

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Matt

Stayed 1 night in Sep 2025

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so comfortable, clean and the view was gorgeous. We really appreciated the help of Adam and the guys at the bar. It was in a perfect location. Would recommend for 2 people for sure! Thanks so much! We absolutely loved our stay here after getting off on the wrong foot with early AM staff that I was trying to get early check-in info and parking information from, but they were super rude and game me fake names over the phone.. Parking is a no-go.. no in-and-out privileges, and so we had to change our agenda a bit.
View from our room during a little storm.  We loved waking up and going to sleep to this!
Stayed 3 nights in Sep 2025

10/10 Excellent

Natasha

Stayed 1 night in Sep 2025

10/10 Excellent

ENID

Stayed 2 nights in Sep 2025

6/10 Okay

Kim

Travelled with partner
Liked: Staff & service
This hotel is perfectly fine, but not great. The first room we went to smelled like weed, and as it was late, we couldn’t go to another room until the next day. It isn’t really a suite like other embassy suites. There’s a partial wall separating the bed from the pull-out sofa. The rooms are very tight. Some of the furnishings are worn. But the towels were clean, the water was hot, and the staff was kind.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rima

Stayed 1 night in Sep 2025

2/10 Terrible

Kateryna

Stayed 3 nights in Sep 2025

4/10 Poor

Maxine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We got to the hotel and checked in easily. It was late. The room was small. In the morning we went for breakfast which was not overly appealing. When we got back to the room the room was flooded with a water leak from the room above. They moved use to the new room quickly. The staff was great. Upon check-out they offered a refund for one night because of our stuff getting wet and inconvenience of getting flooded. Now I am jumping through hoops to get our money back because I have to do it through Expedia and Expedia is impossible to reach about this. Expedia experience is worse that the hotel flood experience.
Stayed 2 nights in Sep 2025

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Don

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Hotel has 39 floors and three elevators! We waited for the elevator at least ten minutes or more.When it finally came it was usually full and we would have to wait longer. The included breakfast is on the fourth floor. All three times we went to the dining area it was full, no seats! Waited 10 to 15 minutes to find a table. Also, to get to the dining area was always a challenge due to the lack of elevators! At night they have a wine tasting from 4:30 to 6:00 P.M. in the same room they have the breakfast. Needless to say you had to wait even longer to get an elevator to come to take you to the Lobby. When we arrived we were told we were charged a $30.00 a day Destination Fee! We were told that was for the internet and the daily wine tasting. We both do not drink and WiFi should be included. We were very disappointed in the stay and would never stay there again. The ironic part is we are Hilton Honors members! Don and Lori Crawford
Stayed 3 nights in Sep 2025

10/10 Excellent

Jaime, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got really lucky and stayed at a higher floor - 28th - with a money shot view of the Empire State Building. From my bed!!
Non descriptive and spacious.
Money shot view!!
Stayed 1 night in Sep 2025

8/10 Good

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. The rooms was nice and comfortable. The breakfast was great.
Stayed 3 nights in Sep 2025