ART HOTEL NARITA

3.0 star property

Photo gallery for ART HOTEL NARITA

2 restaurants; breakfast, lunch, and dinner served
Public bath
Lobby
Courtyard
2 restaurants; breakfast, lunch, and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$68
21 June - 22 June

Explore the area

View map
Kosuge 700, Narita, Chiba, 286-0127
  • Place, Omote-sandō
    ‪3 min drive‬
  • Place, Sakura-no-Yama Hill
    ‪6 min drive‬
  • Place, Naritasan Park
    ‪7 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪11 min drive‬

Room options

Comfort Double (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Suite(Non-Smoking)

  • Sleeps 2
  • Free Wi-Fi

Deluxe Suite(Non-Smoking)

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

Deluxe Double (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

Standard Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • Free Wi-Fi

Standard Double B (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

Comfort Twin (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

Superior Double (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

Superior Semi Double (Non-smoking)

  • Sleeps 3
  • Free Wi-Fi

Deluxe Twin+2Extra Beds(Non-smoking)

  • Sleeps 4
  • Free Wi-Fi

Garden Wing Twin (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

Garden Wing Twin+Extra Bed(Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • Free Wi-Fi

Family Room(Non-smoking)

  • Sleeps 3
  • Free Wi-Fi

Superior Semi Double (Non-smoking)

8.4 out of 10
Very good
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Superior Semi Double+Extra Bed (Non-smoking)

8.4 out of 10
Very good
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Standard DoubleA (Non-smoking)

7.0 out of 10
Good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Comfort Double (Non-smoking)

8.4 out of 10
Very good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard DoubleB (Non-smoking)

7.4 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Superior Double (Non-smoking)

8.6 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Double (Non-smoking)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin (Non-smoking)

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Comfort Twin (Non-smoking)

8.0 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Comfort Twin+Extra Bed (Non-smoking)

7.0 out of 10
Good
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds
  • Free Wi-Fi

Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Deluxe Twin+Extra Bed(Non-smoking)

  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Large Single Beds
  • Free Wi-Fi

Deluxe Twin+2Extra Beds(Non-smoking)

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds
  • Free Wi-Fi

Deluxe Triple (Non-smoking)

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds
  • Free Wi-Fi

Garden Double (Non-smoking)

7.6 out of 10
Good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Garden Twin (Non-smoking)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Garden Twin+Extra Bed(Non-smoking)

7.8 out of 10
Good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

Suite(Non-Smoking)

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Deluxe Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Universal Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Family Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

Family Room+Extra Bed(Non-Smoking)

  • 32 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 3 Large Single Beds
  • Free Wi-Fi

No cleaning service Garden Double (Non-smoking)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

No cleaning service Garden Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

No cleaning service Garden Twin+Extra Bed(Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

No cleaning service Comfort Double (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

No cleaning service Comfort Twin (Non-smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

No cleaning service Comfort Twin+Extra Bed (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

No cleaning service Suite(Non-Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

No cleaning service Superior Semi Double (Non-smoking)

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

No cleaning service Superior Double (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

No cleaning service Standard DoubleA (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

No cleaning service Standard DoubleB (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

No cleaning service Standard Twin (Non-smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

No cleaning service Deluxe Suite(Non-Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

No cleaning service Deluxe Double (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

No cleaning service Deluxe Twin (Non-smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

No cleaning service Deluxe Twin+Extra Bed(Non-smoking)

  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

No cleaning service Deluxe Twin+2Extra Beds(Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Murphy Beds
  • Free Wi-Fi

No cleaning service Deluxe Triple (Non-smoking)

  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds
  • Free Wi-Fi

No cleaning service Family Room(Non-Smoking)

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

No cleaning service Family Room+Extra Bed(Non-Smoking)

  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

No cleaning service Universal Room(Non-Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

No cleaning service Superior Semi Double+Extra Bed (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Murphy Bed
  • Free Wi-Fi

Room Selected at Check-In - Late Check-In 18PM - Non-Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Comfort Queen (Non-smoking)

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Family Room (Non-smoking)

  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Superior Queen (Non-smoking)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Family Room+Extra Bed(Non-Smoking)

  • Sleeps 4
  • Free Wi-Fi

Universal Room(Non-Smoking)

  • Sleeps 2
  • Free Wi-Fi

Garden Wing Double (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

Superior Semi-Double Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Standard Double A (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

Family Room (Non-Smoking) New

  • Sleeps 4
  • Free Wi-Fi

Superior Queen (Non-Smoking) New

  • Sleeps 2
  • Free Wi-Fi

Comfort Queen (Non-Smoking) New

  • Sleeps 2
  • Free Wi-Fi

Deluxe Triple (Non-smoking)

  • Sleeps 3
  • Free Wi-Fi

About the area

Narita

At ART HOTEL NARITA you'll be within a 20-minute walk of Omote-sandō and 2.6 km (1.6 mi) from Sakura-no-Yama Hill. Highlights at this hotel include 2 restaurants, a full-service spa and a free airport shuttle. .A day of pampering can include access to the hot springs/mineral springs and sauna. The restaurant, Soh, is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute drive of this 3-property class Kosuge hotel include Naritasan Shinshoji Temple and Narita Omotesando.

What's nearby

  • Omote-sandō - 3 min drive - 1.7 km
  • Sakura-no-Yama Hill - 6 min drive - 3.4 km
  • Narita International Culture Hall - 6 min drive - 3.7 km
  • Naritasan Park - 7 min drive - 3.7 km
  • Narita Omotesando - 7 min drive - 4.0 km

Getting around

  • Higashi-Narita Station - 5 min drive
  • Tokyo (NRT-Narita Intl.) - 9 min drive

Restaurants

  • ‪一天門 - ‬4 min drive
  • ‪宮武讃岐うどん - ‬4 min drive
  • ‪AVANTI - ‬4 min drive
  • ‪丸源ラーメン - ‬4 min drive
  • ‪リンガーハット - ‬4 min drive

About this property

ART HOTEL NARITA

There are 2 restaurants on site, along with a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. ART HOTEL NARITA offers its guests a full-service spa, hot springs, and a fitness centre. Event space at this hotel measures 8611 square feet (800 square metres) and includes conference space. A roundtrip airport shuttle at scheduled times, A train station pick-up shuttle and A train station drop-off shuttle are free. A vending machine, multilingual staff, and a garden are also featured at ART HOTEL NARITA. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Narita hotel.

  • 489 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Garden
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
ART HOTEL NARITA offers 489 air-conditioned accommodations with coffee/tea makers and free toiletries. Televisions come with premium digital channels.

Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. This Narita hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from noon to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between noon and 11:00 PM. The temperature in the hot springs is set to 108°F.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free train station pick-up shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 300 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,210 for children
  • 2 restaurants

Restaurants on site

  • NARITA BOLD KITCHEN
  • Soh

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Public bath open from noon - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-in and check-out times vary according to the room booked. Rooms titled Late Check-in and Early Check-out allow for check-in at 9 PM and check-out at 6 AM. For other room types, check-in starts at 3 PM and check-out is 11 AM.

Shuttle buses to/from Narita International Airport (NRT) and JR Narita train station have occupancy limits. Guests may have to wait 30 minutes to an hour to board when buses are full. Groups of 10 or more people cannot be accommodated on the same bus.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1210 for children
  • Self-parking fee: JPY 300.00 per day
  • Spa fee: JPY 700 per person per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property uses solar energy, plus a grey water recycling system.

We should mention

  • Hot springs access available from noon to 11:00 PM.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Narita View

Narita View

Narita View Hotel

Frequently asked questions

What is the cancellation policy at ART HOTEL NARITA?

ART HOTEL NARITA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ART HOTEL NARITA?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at ART HOTEL NARITA on 21 June 2026 start from AU$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ART HOTEL NARITA?

Yep, ART HOTEL NARITA has a self car park for JPY 300.00 per day. A self car park is also available, for a fee.

Is there a spa on site at ART HOTEL NARITA?

Yep, there is an onsite spa at ART HOTEL NARITA. It has a sauna and hot springs.

Does ART HOTEL NARITA serve breakfast?

You bet, our guests are hooked on the buffet breakfast here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at ART HOTEL NARITA?

Yep, there's a free airport shuttle that runs from 6:00 AM - 11:00 PM at scheduled times.

Is there a bar or restaurant at ART HOTEL NARITA?

Yep, you can grab a meal at ART HOTEL NARITA's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at ART HOTEL NARITA?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at ART HOTEL NARITA?

No, only service animals are allowed.

ART HOTEL NARITA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 864 out of 1931 reviews
Rating 8 - Good. 493 out of 1931 reviews
Rating 6 - Okay. 293 out of 1931 reviews
Rating 4 - Poor. 160 out of 1931 reviews
Rating 2 - Terrible. 121 out of 1931 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

isobel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very helpful and polite. Airport transport was a stress free win. A convenience shop inside the hotel. Our room was super dated and retro but did the job. Clean and functional. Lovely gardens. Frustratingly the queue for breakfast was huge and the restaurant had spaces. It was just inefficiently organised.
Stayed 1 night in Feb 2026

8/10 Good

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Decent room, stayed one night and utilized airport shuttle service which was very convenient
Stayed 1 night in Oct 2025

8/10 Good

Mario

Stayed 2 nights in Feb 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good. Shuttle bus was very accessible. Clean towels and bathroom. However the aircon is slow to cool in our room. But all in all everything was in order. Will definitely consider booking again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Caroline, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable rooms
Stayed 3 nights in Feb 2026

10/10 Excellent

Heiley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
really good hotel! nice and clean very friendly would definitely come back again!
Stayed 10 nights in Jan 2026

10/10 Excellent

Julia, San Diego

Stayed 1 night in Feb 2026

4/10 Poor

Barbara

Stayed 1 night in Feb 2026

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cool and had some nice amenities that came with it. Very clean as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Laila Abou

Stayed 3 nights in Jan 2026

10/10 Excellent

Jia-Yun

Stayed 1 night in Feb 2026

8/10 Good

eileen

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Ist room we were assigned was horrible was crowded with beds and very dated it was a garden room and was very rough .we complained
Stayed 3 nights in Jan 2026

10/10 Excellent

Hsiaowen

Stayed 1 night in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and we received excellent service throughout our stay. Would definitely book again.
Stayed 1 night in Feb 2026

2/10 Terrible

Taylor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
left and forfeited our night at this hotel because it was not in good condition
Stayed 2 nights in Jan 2026

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
I was amazing but I ended up leavening 2 and 1/2 weeks early for emergency reasons
Stayed 25 nights in Jan 2026

8/10 Good

Chu Yee

Travelled with partner
Liked: Cleanliness, amenities
Staff were friendly. Shuttle bus to and from airport and Aeon mall was convenient. Onsen was excellent. However, rooms were a bit rundown. Some areas definitely need renovation. We were in the garden wing (older). Washroom can use some bleach to rid mold near the mouldings.
Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly friendly and helpful staff, beautiful lobby, excellent restaurant and a great onsen as well. Highly recommended!
Stayed 1 night in Feb 2026

10/10 Excellent

SAYAKA

Stayed 1 night in Jan 2026

10/10 Excellent

John, Watsonville

Stayed 1 night in Feb 2026

8/10 Good

Rocel Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, friendly and accommodating staff.
Stayed 2 nights in Jan 2026

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities
Breakfast great. Rooms small. Good to have a small supermarket available. Airport transfers good.
Stayed 1 night in Jan 2026

10/10 Excellent

Uzaifah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were nice, konbini in the building too.
Stayed 1 night in Jan 2026

10/10 Excellent

Sammy-Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was our second time staying here. Clean, affordable and the staff were very friendly. Love that there’s a family mart on the main floor that’s open 24 hours.
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 1 night in Jan 2026