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Eden Roc Miami Beach

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Eden Roc Miami Beach

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video - submitted by Gaby Aleixandre
Ocean View Suite King with Balcony
On the beach, white sand
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$918
includes taxes & fees
2 Jan - 3 Jan

Explore the area

View map
4525 Collins Ave, Miami Beach, FL, 33140
  • Place, Miami Beach Beaches
    ‪1 min walk‬
  • Place, Indian Beach Park
    ‪2 min walk‬
  • Place, Fontainebleau
    ‪3 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Bi-Level Loft King with Patio

Bi-Level Loft King with Patio

Bi-Level Loft King with Patio

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Bay View King

Bay View King

Bay View King

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Espresso maker
  • 35 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King

Ocean View King

Ocean View King

8.2 out of 10
Very good
(21 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bay View Two Queen

Bay View Two Queen

Bay View Two Queen

7.6 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Espresso maker
  • 35 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Two Queen

Ocean View Two Queen

Ocean View Two Queen

7.8 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View King

Minibar, in-room safe, blackout curtains, iron/ironing board

Resort View King

8.8 out of 10
Excellent
(85 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Espresso maker
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Two Queen

Resort View Two Queen

Resort View Two Queen

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Espresso maker
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King with Balcony

Minibar, in-room safe, blackout curtains, iron/ironing board

Ocean View Junior Suite King with Balcony

8.2 out of 10
Very good
(42 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Junior Suite King with Balcony

Minibar, in-room safe, blackout curtains, iron/ironing board

Oceanfront Junior Suite King with Balcony

8.0 out of 10
Very good
(19 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Junior Suite Two Queen with Balcony

Ocean View Junior Suite Two Queen with Balcony

Ocean View Junior Suite Two Queen with Balcony

8.0 out of 10
Very good
(63 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Suite King with Balcony

Ocean View Suite King with Balcony

Ocean View Suite King with Balcony

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bay View Suite King

Bay View Suite King

Bay View Suite King

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Oceanfront Suite King with Balcony

Minibar, in-room safe, blackout curtains, iron/ironing board

One Bedroom Oceanfront Suite King with Balcony

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Bay View Suite Two Queens

Bay View Suite Two Queens

Bay View Suite Two Queens

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View King Accessible

Minibar, in-room safe, blackout curtains, iron/ironing board

Resort View King Accessible

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Espresso maker
Champagne service
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Junior Suite King with Balcony Accessible

Minibar, in-room safe, blackout curtains, iron/ironing board

Oceanfront Junior Suite King with Balcony Accessible

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Espresso maker
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Junior Suite King with Balcony Accessible

Minibar, in-room safe, blackout curtains, iron/ironing board

Ocean View Junior Suite King with Balcony Accessible

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Espresso maker
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Miami Beach

A luxury stay in Miami Beach awaits you at Eden Roc Miami Beach. You'll be 2.2 km (1.4 mi) from Miami Beach Boardwalk and 2.9 km (1.8 mi) from Collins Avenue Shopping Area. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Nobu Miami, is open for breakfast, brunch, lunch and dinner. Nobu Lobby Bar is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Added amenities include a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of valet parking. .With a stay at this Mid Beach resort, you'll be 3.4 km (2.1 mi) from Miami Beach Convention Center and 4.1 km (2.5 mi) from Ocean Drive.
View more Resorts in MiamiOpens in a new window

What's nearby

  • Miami Beach Beaches - 1 min walk - 0.0 km
  • Indian Beach Park - 2 min walk - 0.2 km
  • Fontainebleau - 3 min walk - 0.3 km
  • 41st Street - 12 min walk - 1.0 km
  • Miami Beach Boardwalk - 3 min drive - 2.1 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 26 min drive

Restaurants

  • ‪Soho Beach House - ‬7 min walk
  • ‪Cafe Inez - ‬1 min walk
  • ‪Cecconi's Miami - ‬7 min walk
  • ‪Bleau Bar - ‬4 min walk
  • ‪La Côte - ‬9 min walk

About this property

Eden Roc Miami Beach

Luxury resort on the beach, with 3 outdoor pools
Eden Roc Miami Beach offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business centre on site. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available.

This Art Deco Miami Beach resort is smoke free.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1955
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Fontainebleau Miami Beach
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  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 7,530 reviews
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Property amenities

Parking and transport

  • Covered valet parking on site (USD 68.92 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aquatica Poolside Bar
  • Cafe Inez
  • Nobu Lobby Bar
  • Nobu Miami
  • Ocean Social

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 21 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1955
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 68.92 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eden Miami Beach
Eden Roc
Eden Roc Hotel
Eden Roc Hotel Miami Beach
Eden Roc Miami Beach
Miami Beach Eden Roc
Roc Eden
Roc Miami Beach
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Miami Beach Renaissance
Renaissance Miami Beach
Eden Roc Resort Miami Beach
Eden Roc Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Miami Beach
Eden Roc Miami Beach Resort Miami Beach

Frequently asked questions

What is the cancellation policy at Eden Roc Miami Beach?

Eden Roc Miami Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eden Roc Miami Beach?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at Eden Roc Miami Beach on 2 Jan 2026 start from AU$841.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eden Roc Miami Beach?

Yep, Eden Roc Miami Beach has covered valet parking with in/out privileges for USD 68.92 per day.

Are there any beaches close to Eden Roc Miami Beach?

Yep, Eden Roc Miami Beach is on Miami Beach Beaches, which travelers give top marks.

Is there a spa on site at Eden Roc Miami Beach?

Yep, there is an onsite spa at Eden Roc Miami Beach. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Eden Roc Miami Beach have a pool?

Yep, and guests love it! Eden Roc Miami Beach has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Eden Roc Miami Beach?

Eden Roc Miami Beach features 3 outdoor pools, a full-service spa and 2 restaurants.

Is Eden Roc Miami Beach family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Eden Roc Miami Beach is a hit with families.

Does Eden Roc Miami Beach serve breakfast?

Yep, our visitors enjoy the buffet brekkie here! Available daily from 7:30 AM to 11:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Eden Roc Miami Beach?

No, Eden Roc Miami Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Eden Roc Miami Beach?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eden Roc Miami Beach?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Eden Roc Miami Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1839 out of 3109 reviews
Rating 8 - Good. 551 out of 3109 reviews
Rating 6 - Okay. 358 out of 3109 reviews
Rating 4 - Poor. 172 out of 3109 reviews
Rating 2 - Terrible. 189 out of 3109 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Scituate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fantastic service, and high quality restaurants
Stayed 3 nights in Sep 2025

8/10 Good

Ed

Stayed 3 nights in Sep 2025

10/10 Excellent

Wilson

Stayed 4 nights in Sep 2025

10/10 Excellent

Harrison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view and room maintenance was extremely helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

GEORGINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Sep 2025

10/10 Excellent

Isaiah

Stayed 3 nights in Sep 2025

10/10 Excellent

Mehdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third year staying at Eden Roc and it never disappoints! From the moment we arrived, the staff was incredibly responsive and welcoming. We received a wonderful room upgrade with a stunning ocean view, and everything was spotless as always. The property is beautifully maintained, and the food options are fantastic, plenty of variety and always delicious. Each stay reminds us why we keep coming back year after year. Eden Roc truly feels like our home away from home, and we’ll definitely be returning again and again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and relaxing but little too quiet. the stated it would be live music in their lobby and only could hear the crickets and water. If you want to relax and get away from everything this is the place. I will visit again
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean-claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate beach, great service, overpriced jet skiis service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kiana, Merchantville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff pool and beach was nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location; clean and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view was beautiful, the location is very convenient from shops and airports. The Nobu Hotel was clean and comforting! Will recommend this one!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was accommodating and our room and pool area were great
Stayed 3 nights in Jul 2025

2/10 Terrible

JAGANMOHAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is changed and even water. Not sure why we have refrigerator which we can’t use for anything for own stuff. No option for self parking and vallet parking is very costly $70 plus service fee and taxes. We need to add tip as well. Beach chairs are also need to be paid
Stayed 2 nights in Sep 2025

6/10 Okay

ERIKA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the pool to beach access. My room seemed outdated but it was fine. I was supposed to have a resort view. def didn’t.
Stayed 2 nights in Sep 2025

10/10 Excellent

Byeongsung

Stayed 3 nights in Sep 2025

10/10 Excellent

Baron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that I was to get an upgrade and then had to pay a fee for it.
Stayed 3 nights in Sep 2025

4/10 Poor

Sherrise

Disliked: Staff & service
his trip was intended to be a special celebration for my mum’s birthday and an introduction to Miami, as it was her first visit. Unfortunately, our experience at Eden Roc left both of us feeling disappointed and dejected. While I acknowledge that the property is clean and well-maintained, the service and communication were severely lacking, and several issues greatly impacted our stay: Customer Service: After booking, I called the concierge to arrange room decorations for my mum’s birthday. Unfortunately, I was hung up on and rerouted (3) three times, which was incredibly frustrating. Eventually, after more than (3) three attempts I was able to reach the relevant department. Check-in process: We were not provided with room keys, nor were we informed about check-in (4PM) or check-out (11AM) times. I was also told that I would receive a notification when our room was ready, which never arrived. Lost grocery bag: Our grocery bag was misplaced following check-in, and we had to wait more than (2) two hours for a resolution. Eventually, we were told the bag was undiscoverable, and the sum of the items inside would be reimbursed with hotel credit. Poor response time: After reporting the missing bag, I had to physically speak with a manager at the front desk and wait an extended period of time for a resolution. Non-functional amenities: The bath in our room was not functional, and the toilet did not flush properly resulting in it becoming clogged, which was highly inco
Stayed 2 nights in May 2025

10/10 Excellent

Amanda, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Susana

Business traveller
Liked: Cleanliness, property conditions & facilities
Beautiful and comfortable room
Stayed 1 night in Sep 2025