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4.4 out of 5

"Nice place, simple check in, easy to stay the night " More

By a verified traveller on Sat 05 Oct 2019

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Hotel Description

A luxury stay in Melbourne awaits you at Oaks Melbourne South Yarra Suites. You'll be 2.4 km (1.5 mi) from Royal Botanic Gardens and 2.9 km (1.8 mi) from Rod Laver Arena. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a balcony, a safe, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board and free toiletries are also available.

This smoke-free apartment building offers free WiFi in public areas, a terrace, and barbecue grills. Added amenities include laundry facilities, a picnic area, and dry cleaning/laundry services. There's also the convenience of an airport shuttle.

With a stay at this 4.5-star South Yarra property, you'll be 3.4 km (2.1 mi) from Melbourne Cricket Ground and 3.9 km (2.4 mi) from Crown Casino and Entertainment Complex.

Studio Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Oaks Melbourne South Yarra Suites ratings based on 172 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Melbourne South Yarra Suites

Everyone (125) Couples (33) Business (2) Family (10)
4 out of 5

Posted by on 21 Nov. 2019

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Comment from Hotel Management

23 Nov. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for staying with us and giving us a great feedback. We are glad to know that you had a great stay with us. It is our continuous endeavor as a team to ensure that guest has a comfortable stay with us. The Oaks Group always have the 'best price guarantee' and I encourage you to book directly with us for your next visit. We look forward to welcoming you again soon! Sincerely, Arun Panwar

2 out of 5
I did not like it there were no parking slots of hotel. And check in timing was too late! Also the room did not have ventilation and needed a proper clean !

Posted by on 7 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Arun

Greetings from Oaks South Yarra, Thank you very much for staying with us and giving us a feedback. We’re really sorry to hear that your experience was not of the quality you expected. We always aim to deliver a great experience. We are gutted when we miss the mark! Like to apprise , unfortunately hotel doesn't have parking facility in the building & we are dependent on Public parking only & which is subject to availability only. In regards to Check IN time, our Check In time is at 0200 pm & we always try to give room at the earliest without any charges subject to availability & alternatively we always assist with the baggage on hold till the room is clean. Trust me as a standard, our rooms are cleaned by experienced team members. This comments of yours has been shared with team & steps has been put in place to avoid such eye for detail negligence & further issues. However, had reception have been notified of this, we would have gladly assisted in rectifying these issues. Please take this incident as one off of issues and not reflection of our services at all. I will request you to give us an opportunity to welcome you again, we rest assure that you will have a memorable stay with us. The Oaks Group always have the 'best price guarantee' and I encourage you to book directly with us for your next visit. We look forward to welcoming you again soon! Sincerely, Arun Panwar

5 out of 5
Nice place, simple check in, easy to stay the night

Posted by on 5 Oct. 2019

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Comment from Hotel Management

6 Oct. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for staying with us and giving us a great feedback. We are glad to know that you had a great stay with us. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. The Oaks Group always have the 'best price guarantee' and I encourage you to book directly with us for your next visit. We look forward to welcoming you again soon! Sincerely, Arun Panwar

4 out of 5
Proximity to public transport and good eateries in South Yarra

Posted by on 21 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for giving us a great feedback. We are glad to know that you had a great stay with us. Pleased to know that you even enjoyed the close proximity to all the restaurants, cafes & Public transport. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. We look forward to welcoming you again soon! Sincerely, Arun Panwar

1 out of 5
So disappointed with this stay. We had so many things wrong and it was incredibly frustrating dealing with management. We were allowed an early check in and got a refund after complaining but we left feeling frustrated and like we wish we never had gone there at all. I received an email from Oaks and the first line read (and I quote) “Thank you very much for patronizing us and giving us a constructive feedback“. Passive aggressive and rude comments are one of the reasons I’ll never ever return here.

Posted by on 9 Sep. 2019

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4 out of 5

Posted by on 9 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for taking out time and giving us a great feedback. We are glad to know that you had a great stay with us. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. We look forward to welcoming you again soon! Sincerely, Arun Panwar

5 out of 5
location was excellent near train station, would stay at again

Posted by on 10 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for patronizing us and giving us a great feedback.We are glad to know that you had a great stay with us. Pleased to know that you even enjoyed the close proximity to all your needs & Public transport. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. We look forward to welcoming you again soon! Sincerely, Arun Panwar

5 out of 5
Light, spacious apartment, nice and clean. Had everything we needed. Very friendly and helpful staff

Posted by on 28 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Arun

Dear JDon, Greetings from Oaks South Yarra! Thank you very much for patronizing us and giving us a great feedback. We are glad to know that you had a great stay with us & you enjoyed the services & facilities of the Hotel, specially the room. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. The Oaks Group always have the 'best price guarantee' and I encourage you to book directly with us for your next visit. We look forward to welcoming you again soon! Sincerely, Arun Panwar

5 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

22 May 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for patronizing us and giving us a great feedback. We are glad to know that you had a great stay with us It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. We look forward to welcoming you again soon! Best regards Arun Panwar

5 out of 5
Could not find any fault, location was the best close to everything transport, shopping, restaurants etc. The staff were friendly, very welcoming & helpful. The one bedroom apartment was lovely & very comfortable one of the best I have stayed in when in Melbourne but the best was the view from this apartment awesome despite building construction going on & the train station next door the view was so spectacular so enjoyed this view could not ask for more. Would recommend the Oaks South Yarra to anyone & would definitely stay here again when in Melbourne.

Posted by on 16 May 2019

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Comment from Hotel Management

20 May 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for patronizing us and giving us a great feedback.We are glad to know that you had a great stay with us & you enjoyed the services & facilities of the hotel , specially the View.Pleased to know that you even enjoyed the close proximity to all the restaurants, cafes & Public transport. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. We look forward to welcoming you again soon! Best regards Arun Panwar

About the Oaks Melbourne South Yarra Suites

Location 1A Yarra Street, South Yarra, VIC 3141

Property Features

As a guest of Oaks Melbourne South Yarra Suites, you'll find a terrace, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. The luxury Oaks Melbourne South Yarra Suites also features a picnic area, laundry facilities, and dry cleaning/laundry services. You'll have access to the health club at a partner property. This 4.5-star Melbourne apartment is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 10 levels
  • Built in 2014
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Tullamarine Airport (MEL) (29.5 km / 18.3 mi)
  • Train station: Flinders Street Station (4.4 km / 2.7 mi)
  • Metro station: South Yarra Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Oaks Melbourne South Yarra Suites offers 35 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Pinnacle
  • Oaks Pinnacle Apartment
  • Oaks Pinnacle Apartment South Yarra
  • Oaks Pinnacle South Yarra
  • Oaks South Yarra Formerly Oaks Pinnacle Apartment
  • Oaks Formerly Oaks Pinnacle Apartment
  • Oaks South Yarra Formerly Oaks Pinnacle
  • Oaks Formerly Oaks Pinnacle
  • Oaks South Yarra Apartment
  • Oaks South Yarra (Formerly Oaks Pinnacle)
  • Oaks South Yarra
  • Oaks Melbourne Yarra Suites
  • Oaks Melbourne South Yarra Suites Apartment
  • Oaks Melbourne South Yarra Suites South Yarra
  • Oaks Melbourne South Yarra Suites Apartment South Yarra

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.