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Hotel Indigo London K West Shepherd's Bush by IHG

Property class: 4

Photo gallery for Hotel Indigo London K West Shepherd's Bush by IHG

A modern interior with a dining area, a staircase, and a seating area with cushions.
Bar (on property)
Exterior
A modern hotel room with a bed, seating area, dining table, and a large window.
A modern gym with various exercise equipment, large windows, and a view of greenery outside.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$357
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Richmond Way, London, England, W14 0AX
  • Place, Westfield London Shopping Centre
    ‪5 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a large bed, a dining table, and a chair.

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Single Bed (Cosy)

A hotel room with a large bed, a dining table, and a chair.

Room, 1 Single Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (with Daybed)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, 1 King Bed (with Daybed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (With Daybed)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Suite, 1 King Bed (With Daybed)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

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About the area

London

Hotel Indigo London K West Shepherd's Bush by IHG places you in the centre of London, within just a 15-minute stroll of popular places like Westfield London Shopping Centre and Kensington High Street. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include laundry facilities, express check-in and babysitting services. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .Attractions within a 30-minute walk of this 4-property class Hammersmith and Fulham hotel include Olympia Events and River Thames.

What's nearby

  • Shepherd's Bush Green - 3 min walk - 0.3 km
  • Westfield London Shopping Centre - 5 min walk - 0.4 km
  • Shepherd's Bush Empire - 7 min walk - 0.7 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Events - 14 min walk - 1.2 km

Getting around

  • Shepherd's Bush Underground Station - 4 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min walk
  • ‪Black Sheep Coffee - ‬6 min walk
  • ‪Subway - ‬4 min walk
  • ‪Ben's Cookies - ‬9 min walk
  • ‪Aroma - ‬4 min walk

About this property

Hotel Indigo London K West Shepherd's Bush by IHG

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at Hotel Indigo London K West Shepherd's Bush by IHG.

This 4-star London hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 7 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Indigo London K West Shepherd's Bush by IHG offers 231 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

A spacious lobby with multiple seating areas, a central coffee bar, and a variety of plants.
The Hoxton, Shepherd's Bush
Hammersmith and Fulham
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,055 reviews
The price is AU$295
includes taxes & fees
15 Nov - 16 Nov
The Hoxton, Shepherd's Bush

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flock Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This hotel only accepts chip-and-PIN credit cards for on-site payments. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.


We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Hotel Indigo London K West Shepherd's Bush by IHG?

Hotel Indigo London K West Shepherd's Bush by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo London K West Shepherd's Bush by IHG?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo London K West Shepherd's Bush by IHG on 29 Nov 2026 start from AU$357, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo London K West Shepherd's Bush by IHG serve breakfast?

Sure does, full breakfast is on offer weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo London K West Shepherd's Bush by IHG?

No, Hotel Indigo London K West Shepherd's Bush by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo London K West Shepherd's Bush by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo London K West Shepherd's Bush by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Indigo London K West Shepherd's Bush by IHG?

No, pets are not allowed.

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 72 out of 83 reviews
Rating 8 - Good. 9 out of 83 reviews
Rating 6 - Okay. 1 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient location and awesome staff!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and the staff were really helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good neat place
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel,perfect location, amazing staff. Couldn’t recommend any higher.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and the staff were all very pleasant and very helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ♥️ staff was lovely, absolutely brilliant!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and refurbished and the staff were so welcoming and really friendly and genuinely cared for you and your needs. 10/10 will stay here again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, pretty bathrooms, delish bfast and air con! Unfortunately not all amenities were ready and available (full gym & pool), otherwise a real delight
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little gem! Staff was absolutely exceptional. Great location. Quiet street. Beautiful property.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully presented. New and fresh. Room was tastefully designed with a Nespresso machine, fridge and kettle.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel with GREAT beds!!! Service was exceptional. We’ll be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, usually stay at the Hoxton in Shepards Bush but will be staying here from now on. Rooms are lovely & staff were great. The only thing lacking was hooks in the bathroom for wet towels
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediate welcome was cheerful and cooperative when I asked to drop my bags early in the day From the moment I explained that I was in town for my daughter's wedding, the friendliness, service and treatment went up a notch The room was great; clean, well equipped and quiet. The hotel is stylish and attractive, a nice environment in a busy city But the stars are the front desk, to whom I say thank you for a special stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent service and staff that go that extra mile to ensure customers are satisfied.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ggh
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bra
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Indigo from start to finish. The staff was super helpful in checking me in. They even upgraded my room which was a nice surprise. The decor in the room was very stylish and had everything from coffee to water on hand. My room was spotless and the bed was super comfortable. I decided to stay in on night one and order room service. The food was surprisingly good! The food prices were standard for a London restaurant. I left feeling rejuvenated and like my money was well spent. I’ll definitely be back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and professional the moment I steeped into the lobby. Throughout my stay there I had different staff members contact me and ask if they could help my stay get even better. The room was clean and modern. Thank you IHG Ridgeway!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, rooms and facilities were new and perfectly clean, location reasonably accessible with nearby underground, overground station and bus stops. Highly recommended for those willing to pay some amount. It's worth it.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ITs a completly new hotel, very nice, i like the location. Rooms was wonderfull. To say that they have a gym at the moment is not really true unfortuantly. But i reackon it will be nice once its done and not just a tredmill in a hotel room :-)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Had a water leak in my room and they had to move me to a different room . They made it as painless as possible
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No parking. Rooms are not sound proof. If you are looking for a place to put your head…done. Otherwise, move on.
Stayed 1 night in Jun 2026