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Shangri-La The Shard, London

5.0 star property
Luxury riverwalk hotel, walk to Borough Market

Choose dates to view prices

Photo gallery for Shangri-La The Shard, London

Indoor pool
Exterior
Deluxe Room, 1 King Bed, City View | View from room
Breakfast, lunch, dinner served; Asian cuisine
Meeting facility
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
31 St Thomas Street, London, England, SE1 9QU
  • Popular LocationTower of London17 min walk
  • Popular LocationLondon Bridge20 min walk
  • Popular LocationSt. Paul's Cathedral4 min drive
  • AirportLondon (LHR-Heathrow)55 min drive

Room options

View all photos for Suite (Shangri-La)

Suite (Shangri-La)

Suite (Shangri-La)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 232 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Westminster)

Suite (Westminster)

Suite (Westminster)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (London)

Suite (London)

Suite (London)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 117 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Southwark)

Suite (Southwark)

Suite (Southwark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 87 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Shard Room King

Premier Shard Room King

Premier Shard Room King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Iconic City View Room - 1 King

Iconic City View Room - 1 King

Iconic City View Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View (Iconic)

Room, 2 Single Beds, City View (Iconic)

Room, 2 Single Beds, City View (Iconic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds (Shard)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds (Shard)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Shard Suite

Premier Shard Suite

Premier Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Iconic Shard Suite

Iconic Shard Suite

Iconic Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Shard Room - 1 King

Superior Shard Room - 1 King

Superior Shard Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Pan Pacific London
Pool
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Free WiFi
4.9 out of 5, Exceptional, (735)
The price is AU$936
for 1 night
includes taxes & fees
30 May - 31 May
Pan Pacific London

About the area

London

A luxury stay in the heart of London awaits you at Shangri-La The Shard, London, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within just a 10-minute stroll, you'll find Borough Market and HMS Belfast. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, TING, serves Asian cuisine and is open for breakfast, lunch and dinner. GONG is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the 24-hour gym and sauna as well as access to free bike hire. 2335 square feet (217 square metres) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class London City Centre hotel include Globe Theatre and Tate Modern.

What's nearby

  • Borough Market - 2 min walk
  • Tower of London - 17 min walk
  • London Bridge - 20 min walk
  • St. Paul's Cathedral - 4 min drive
  • Big Ben - 6 min drive

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • Leon - 3 min walk
  • Pret a Manger - 2 min walk
  • The Telephone Exchange - 2 min walk
  • Costa Coffee - 2 min walk
  • Patty & Bun - 2 min walk

About this property

Shangri-La The Shard, London

Luxury riverwalk hotel, walk to Borough Market
As a guest of Shangri-La The Shard, London, you'll find an indoor pool, a sauna, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 2335 square feet (217 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Shangri-La The Shard, London. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 202 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • 2335 sq ft of conference space
  • 217 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Shangri-La The Shard, London offers 202 accommodations with minibars and a safe. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. LED televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 55 per night)
  • Valet parking on site (GBP 55 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar 31
  • GONG
  • Sky Lounge
  • TING

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,335 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets: GBP 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per night.
  • Cots (infant beds) are available for GBP 75.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 45 for adults and from GBP 22.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self-parking fee: GBP 55.00 per night
  • Valet parking fee: GBP 55.00 per night
  • Pet fee: GBP 75 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 75.0 per night
  • Rollaway bed fee: GBP 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

What is the cancellation policy at Shangri-La The Shard, London?

Shangri-La The Shard, London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La The Shard, London?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Shangri-La The Shard, London on 4 June 2024 start from AU$1,127.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La The Shard, London?

Yep, Shangri-La The Shard, London has a self car park for GBP 55.00 per night.

Is there a spa on site at Shangri-La The Shard, London?

There's no onsite spa, but this property does offer services like massages.

Does Shangri-La The Shard, London have a pool?

Shangri-La The Shard, London has a pool and an indoor pool. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at Shangri-La The Shard, London?

Shangri-La The Shard, London features an indoor pool, a sauna and 2 bars. All guestrooms come with Frette Italian sheets, pillowtop beds and 24-hour room service.

What makes Shangri-La The Shard, London a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Shangri-La The Shard, London.

Is Shangri-La The Shard, London family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs and childcare services in the guestrooms, it's no surprise that Shangri-La The Shard, London is a hit with families.

Does Shangri-La The Shard, London serve breakfast?

Sure does, buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La The Shard, London?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La The Shard, London?

Yep, you can grab a meal at Shangri-La The Shard, London's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Shangri-La The Shard, London?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Shangri-La The Shard, London?

Dogs are welcome at Shangri-La The Shard, London, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1000 reviews" "
Rating 8 - Good. 117 out of 1000 reviews" "
Rating 6 - Okay. 43 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rajiv

Stayed 1 night in Jan 2024

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay went over and beyond
Stayed 3 nights in Jan 2024

10/10 Excellent

Charlotte

Stayed 1 night in Jan 2024

10/10 Excellent

Caron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was an absolutely amazing stay where they have literally thought of everything. Swimming and sauna was amazing and thankfully I got to experience them both in the evening and morning so saw it both lit up and in natural sunlight.
Stayed 2 nights in Jan 2024

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, rooms a bit dated but everything else is pretty much perfect!
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was outstanding
Stayed 3 nights in Dec 2023

8/10 Good

ARINZE

Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
From the moment we walked in everything went like clockwork. Our room was ready and I even got chocolates delivered to my room, free of charge, as it was my birthday. The city view, pool and breakfast were the highlights for me. We only didn't have an evening meal at the hotel as there are so many options near.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break
Great welcoming staff and an amazing hotel. What a view!
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel around?
Whats to say about the Shangri-La, outstanding location, service and facilities. Its hard to fault the place and I would recommend everyone tries it at least once in their life. Ive stayed here a number of times now and the staff have always gone out of their way to meet my requests. Thank you once again!
Stayed 3 nights in Nov 2023