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The Kensington Hideaway

Property class: 4

Photo gallery for The Kensington Hideaway

A historic building with multiple storefronts, including a restaurant and a cinema.
A modern kitchen with blue cabinets, a built-in oven, and a coffee station.
A modern interior with a central island table, seating area, and a large window with a view.
A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a geometric design.
A bar area with a curved counter, multiple stools, and a variety of bottles and glasses.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Housekeeping
The current price is AU$270
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
225 Kensington High Street, London, London, England, W8 6SA
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Holland Park
    ‪1 min walk‬
  • Place, Cromwell Road
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Cosy Single Room

A neatly made bed with a colorful pillow, a framed collage of images on the wall, a red rotary phone on a bedside table, and a window with curtains.

Cosy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Grand Queen Room

A modern hotel room with a large bed, a seating area with a chair, and a view of the city through large windows.

Grand Queen Room

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature King Room

A hotel room with a large bed, a floral wall mural, a round window, and a patterned armchair.

Signature King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Companion Twin Room

A hotel room with two beds, floral wallpaper, a painting, and a telephone on a side table.

Companion Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Accessible

A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a geometric design.

Classic Double Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, a desk, a mirror, a TV, and a painting on the wall.

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

London

The Kensington Hideaway places you steps from Kensington High Street and within a 15-minute stroll of Kensington Gardens. Highlights at this hotel include in-room free WiFi and heated floors. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. English breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. .Within a 20-minute walk of this 4-property class London City Centre hotel, attractions include Olympia Events and Kensington Palace.

What's nearby

  • Kensington High Street - 1 min walk - 0.1 km
  • Holland Park - 1 min walk - 0.1 km
  • Design Museum - 2 min walk - 0.2 km
  • Cromwell Road - 6 min walk - 0.6 km
  • Kensington Gardens - 12 min walk - 1.0 km

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Station - 14 min walk
  • London (LCY-London City) - 26 min drive

Restaurants

  • ‪Cafe Le Monde - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Design Museum Kitchen - ‬3 min walk
  • ‪Megan's on the High Street Restaurant - ‬1 min walk
  • ‪Pret a Manger - ‬9 min walk

About this property

The Kensington Hideaway

As a guest of The Kensington Hideaway, you'll find dry cleaning/laundry services and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A complete renovation of The Kensington Hideaway was completed in November 2025.

This 4-star London hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Bar or lounge
The Kensington Hideaway offers 59 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 44 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge

Things to do

  • Stereo

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Renovated entire property - November 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 44 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Kensington Hideaway?

The Kensington Hideaway offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Kensington Hideaway?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at The Kensington Hideaway on 17 Aug 2026 start from AU$270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Kensington Hideaway a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Kensington Hideaway.

Does The Kensington Hideaway serve breakfast?

Yep, English brekkie is on offer on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Kensington Hideaway?

No, The Kensington Hideaway does not offer an airport shuttle service.

What time are check-in & check-out at The Kensington Hideaway?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Kensington Hideaway?

No, pets are not allowed.

The Kensington Hideaway Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 166 reviews
Rating 8 - Good. 39 out of 166 reviews
Rating 6 - Okay. 6 out of 166 reviews
Rating 4 - Poor. 2 out of 166 reviews
Rating 2 - Terrible. 0 out of 166 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, especially for the Price
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, low noise level, excellent staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great hotel, a small but comfortable room and lovely beds.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic newly opened hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nicely decorated room, lovely friendly and efficient staff.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Wania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated top notch. Will stay again!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Fabulous location, facilities and room.. every interaction with the staff was outstanding.. highly recommended!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, really comfortable bed, good air conditioning. Great all round.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wounderful staff, darling hotel in a great location. Rooms are very small.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Very cozy and good atmosphere. Staff were very helpful! Great location for a west London stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Staff were friendly and helpful, room was perfectly clean and had everything we needed. Great location near a tube station. We would definitely stay again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have stayed in in London, lovely clean well decorated. Great bathroom . Lovely staff. Great value for money. Couldn’t ask for better. Thanks
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & staff. Elegantly designed room & bathroom although smaller than existing and no heated towel rail? Would recommend & return.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice. Staff incredibly helpful. Breakfast was cooked well, but lacked seasoning. Overall a very positive experience. Highly recommend
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently opened & ideally situated on Kensington High Street enabling great access to tubes/buses. Kensington Palace Hyde Park easily walkable. Excellent choice of independent shops/restaurants nearby. Can highly recommend Sally Clarkes for lunch or dinner. Staff very welcoming & breakfast cooked to order was excellent. Queen room was very compact so would request a larger room when next visiting.
Stayed 2 nights in May 2026
Verified review

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Perfect location. Ideal for a 1 or 2 night stay. Little hanging space for clothes and no cupboards or drawers in the bedroom are the downsides
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was great albeit a little confusing and not detailed enough but the food was actually really really delicious. Staff were very attentive, and welcoming. The atmosphere was excellent. Nando’s next door and Waitrose just around the corner. Beds were super comf
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place to stay. Easily walk to two different Tube stations. Rooms are small, so may not work well for long stays. AC and heating work well. Everything was clean and well maintained.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Funky room but not functional, too small and dark in bathroom even with the lights on. Otherwise ,a good convenient hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, rooms were excellent. Small, but nicely decorated. New technology, easy streaming and usb-c sockets. Staff felt young and not personal, but was ok. Did not try any food.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Staff were really friendly, allowing us to check in early and looking after our bags after we’d checked out. When we popped back in and out of the hotel during our stay they regularly checked that everything was okay with the rooms or if we needed anything. The room was cosy with all the amenities we needed. Well decorated, clean, cosy and in a great location about a 5 minute walk from the nearest tube station.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location - a few minutes walk to two metro stations. There are plenty of restaurants and shops around. The property itself is really nice, very cool modern decor. Our room had issues with the AC unit, so the heat did not work the first night we were there. The staff tried to address it when we brought it up to them. Overall, it was a good stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mai-Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, a bit small but everything you need. Clean. Great location on Kensington High Street and close to Olympia Expo. Although make sure you get a detailed receipt for breakfast each morning as you only get it as a lump sum at check out. Ours was clearly wrong but there was no way to check what was charged.
Stayed 2 nights in Mar 2026